Murgado Ford of Chicago - Service Center

Aimmey helped me with a works package and was very helpful. Will be returning to fox ford helpful. Will be returning to fox ford More

Great location. Professional friendly service. On time to appointment. Very nice clean waiting area with coffee options. The work took the time estimated and the op Professional friendly service. On time to appointment. Very nice clean waiting area with coffee options. The work took the time estimated and the options for fixes were detailed and priced out to enable best decision making. Highly recommend! More

My appointment was at 10:45 and the service was performed expeditiously. I drove out at 11:30. My service rep, Boris, was great! Try to keep this guy. Thanks Fox Ford. expeditiously. I drove out at 11:30. My service rep, Boris, was great! Try to keep this guy. Thanks Fox Ford. More

Nice location. Conveniently located in the city. Nice clean service area. Friendly staff. Big screen TV. Free bottled water and coffee. Plenty of vehicles to Conveniently located in the city. Nice clean service area. Friendly staff. Big screen TV. Free bottled water and coffee. Plenty of vehicles to look at while you wait for your vehicle to be worked on. More

Thanks Alonzo for your service. Your professional and friendliness was much appreciated. Thank you again Your professional and friendliness was much appreciated. Thank you again More

Boris in the service department was polite and efficient. He said the work would take about an hour and that timeline was met. Appreciate the quality of service. Thank you for another great experience! He said the work would take about an hour and that timeline was met. Appreciate the quality of service. Thank you for another great experience! More

Nick at Lincoln service is always a pleasure to work with whenever I have scheduled maintenance. whenever I have scheduled maintenance. More

Excellent job. Fast and courteous. I can always count on the QC fleet being taken care of correctly. Fast and courteous. I can always count on the QC fleet being taken care of correctly. More

Overall great experience. Only thing I'd suggest is allowing online service scheduling for commercial vehicles. I scheduled a 60000 mile full-service oil change and inspection Only thing I'd suggest is allowing online service scheduling for commercial vehicles. I scheduled a 60000 mile full-service oil change and inspection online, but when I arrived, Mike told me he the online scheduling portal is only for non-commercial vehicles - unfortunately there's nothing on the site that alerts you to that. It's all cool now that I know I should call and schedule over the phone next time. But if possible, a small update to the site could be helpful for other fleet/commercial customers. More

I am very pleased with the customer service provided. I was welcomed and my issues were resolved in a timely manner. I was welcomed and my issues were resolved in a timely manner. More