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Murgado Ford of Chicago - Service Center

Chicago, IL

4.6
750 Reviews

750 Reviews of Murgado Ford of Chicago - Service Center

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July 21, 2023

Efficient, reliable, & well knowledged & courteous. That’s all I have to say! I don’t have 15 words! More

by Renital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 24, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 15, 2023

The staff were great (Aimmey), at keeping me informed and up to speed regarding the work needed. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jul 17, 2023 -

Murgado Ford of Chicago responded

Matt, it’s great to know that Aimmey provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 11, 2023

My Service Manager Steve was fair, and considerate to my concerns. He took time to meet with me and resolved the issue with good judgement. Boris and Nico were very efficient. Best in the future! More

by derby
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Vihnanek, Boris, Nico
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Jul 12, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 09, 2023

Always friendly, always kept up to date, always with a smile! Very pleased to have our car purchased and serviced here. Boris was our service coordinator, excellent service. More

by avoci2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
Jul 10, 2023 -

Murgado Ford of Chicago responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 08, 2023

My service advisor, April was super friendly and helpful. Truck was ready early too. Thanks team More

by HeyJohnnyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April was super friendly and helpful
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Jul 10, 2023 -

Murgado Ford of Chicago responded

It’s great to know that April provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 06, 2023

April was amazing; she was detailed, she listened to my concerns, and kept me informed. Thank you again! More

by jamesncolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Jul 07, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 04, 2023

Friendly team and very fast service, even when I needed an unplanned repair completed. Will be going back for any future needs. More

by jb
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jul 05, 2023 -

Murgado Ford of Chicago responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 17, 2023

Pleasant interaction. Keep me updated with the process of repair and provided additional information of resources they weren’t able to handle. More

by Formation22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Report | Print
Jun 20, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 17, 2023

wonderful experience and friendly environment. employees care about customers' needs. I felt right at home. More

by croman2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jun 20, 2023 -

Murgado Ford of Chicago responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

June 16, 2023

Service experience-an oil change- was extremely efficient and surprisingly quick. Service supervisor was friendly and responsive More

by david.kravitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amee
Report | Print
Jun 20, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

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