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Murgado Ford of Chicago - Service Center

Chicago, IL

4.7
748 Reviews

748 Reviews of Murgado Ford of Chicago - Service Center

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August 08, 2023

Great service and Alonzo was very friendly and helpful. Work was even done before estimated time! More

by lmargez
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Report | Print
Aug 09, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 05, 2023

Excellent - very friendly staff and swift informative service. Communication is excellent and pricing is competitive. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Aug 08, 2023 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 04, 2023

Alonzo and the whole team was excellent. The Bronco sport was done before I could clean out my email, and every in this shop was super nice. Love and trust them to do the best, most precise More

by Ron1064
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alanzo
Report | Print
Aug 08, 2023 -

Murgado Ford of Chicago responded

Thank you for this amazing review! We really appreciate your business. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 02, 2023

Friendly, reliable service is a constant at Fox Ford. I can always count on them to take excellent care of my Ford Escspe. More

by WindyCity60625
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Aug 03, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 01, 2023

Had an issue with my Mach E breaking down, got it towed to ford fix the same day. Very fast service and great communication. Will do business with again. More

by VedMar88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
Aug 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 30, 2023

Great service and very quick. Communication was excellent and Service Manager is the best ever! More

by MGPGR1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolaus
Report | Print
Jul 31, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 27, 2023

High quality and very responsive service. Grant called when he said he would, sent a porter on time, and rectified the issues with my Aviator quickly. I'm happy to use the service again. More

by bcorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jul 28, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 25, 2023

Excellent service and clean place. They care about customers. Ask for Alonzo and he'll take care of you. More

by Hayellataifeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Jul 26, 2023 -

Murgado Ford of Chicago responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 21, 2023

Efficient, reliable, & well knowledged & courteous. That’s all I have to say! I don’t have 15 words! More

by Renital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jul 24, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

July 15, 2023

The staff were great (Aimmey), at keeping me informed and up to speed regarding the work needed. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jul 17, 2023 -

Murgado Ford of Chicago responded

Matt, it’s great to know that Aimmey provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove Assistant General Manager smandeldove@foxmotors.com (773) 687-7800

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