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Murgado Ford of Chicago - Service Center

Chicago, IL

4.7
745 Reviews

745 Reviews of Murgado Ford of Chicago - Service Center

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October 17, 2023

The dealership was busy but organized and my service agent was helpful and polite and was able to answer all my questions. More

by Dcbbunn8909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
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Oct 18, 2023 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 16, 2023

Easy appointment, good service, excellent help from Edgar and Antonio in the service department...top notch guys. Highly recommend Fox Ford service. More

by sayhibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar and Antonio -Service writers.
Report | Print
Oct 17, 2023 -

Murgado Ford of Chicago responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Lincoln! If there is anything else we can do for you, please feel free to give us a call. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 13, 2023

Organized, timely and I really like how they send the description of recommended services and why. More

by Tracy Sorce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 16, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words, Tracy. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 06, 2023

Fox Ford of Chicago did fast service! Oil change was done very quickly even without appointment ! More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees
Report | Print
Oct 06, 2023 -

Murgado Ford of Chicago responded

Ivan, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Oct 06, 2023 -

Ivan responded

Great and fast service! Thank you!

September 30, 2023

Service is always great! I am never disappointed . Antonio was able to identify the problem and communicated everything that was needed to be done. More

by Gkinlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 29, 2023

They took great care of my car and performed all the necessary work in a timely manner! Went there for a safety recall fix and transmission fluid change - definitely will return again and highly recomme More

by khanbhainilofar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 28, 2023

Everything was fine in a timely manner and I was kept up to date about the process More

by Dmcmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Sep 29, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 24, 2023

Great service all the time with friendly personnel to work with Pleasant and inviting environment More

by lrenkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Sep 26, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 21, 2023

Checkin was seamless and April is super helpful. Didn’t wait long at all. Waiting room clean and quiet. Every one is so professional here. More

by Elev8now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Sep 22, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 11, 2023

Nice clean facility. Free coffee and bottled water. Big screen TV. Many new vehicles to look at, while waiting for car oil change. Nice friendly people. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Sep 11, 2023 -

Murgado Ford of Chicago responded

Thank you for reaching out, John! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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