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Murgado Ford of Chicago - Service Center

Chicago, IL

4.7
763 Reviews

763 Reviews of Murgado Ford of Chicago - Service Center

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January 20, 2025

Staff was extremely helpful, polite and professional. Antonio went over and beyond to help me. More

by adpbutterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Jan 20, 2025 -

Murgado Ford of Chicago responded

Thank you for the kind words! We're glad to hear that Antonio and our team provided such helpful and professional service. We’ll be sure to pass along your praise to him, and we appreciate your support!

January 17, 2025

Nickolaus is very professional, responsible and honest man.... What can I say ? Wety good and quick team !!!! Thank you very much for great work !!!! Dmytro Repetyuk More

by Dmytro Repetyuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolaus !!!!
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Jan 17, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad our team provided quick and great service. We appreciate your support and look forward to seeing you again!

January 17, 2025

This is the 2nd time you have asked me to answer this survey. Please read the 1st one. More

by drlucy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Jan 20, 2025 -

Murgado Ford of Chicago responded

Sorry about the error! Thanks so much for the five-star review!

January 17, 2025

You kept at it and found the problem with my touch screen. And mister Grant kept me inform,thank everyone including the technicians. More

by Grant.Mckay
Recommend Dealer
Yes
Employees Worked With
Gr
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Jan 20, 2025 -

Murgado Ford of Chicago responded

Thank you for your patience and for recognizing the efforts of our team! We’re glad to hear that the issue with your touchscreen was resolved and that Mister Grant kept you informed throughout the process. We’ll be sure to pass along your appreciation to the technicians as well. Thanks again!

January 16, 2025

Service bay was very busy on the day I arrived, but the Murgado team was very professional and attentive, and got me back on the road quickly More

by hspaepen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Chitava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Grosso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad our team remained professional and attentive despite the busy day. We appreciate your patience and look forward to serving you again!

January 15, 2025

Another great experience at Murgado Ford. Great communication - delivered on time and on budget. Thanks Phil !! More

by rsonnemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Mugan
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for sharing your experience! We're glad Phil delivered excellent service and kept everything on track. We appreciate your business and look forward to your next visit!

January 15, 2025

Good , competent staff that were polite, prompt qnd pleasant To deal with ! Thw end product was gppd More

by z-zaparackas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad our team provided a polite and prompt experience. We appreciate your business and look forward to seeing you again!

January 14, 2025

Your staff is very good & attended they make sure your every need is taken care of also they r very nice & kind More

by mel.gunn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services dept.
Report | Print
Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're thrilled to hear our team was attentive and made sure your needs were taken care of. We appreciate your feedback and look forward to serving you again!

January 14, 2025

Aimee was very helpful. Good work on my car was performed professionally and in a very reasonable time. More

by jude.kelley0183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad Aimee provided helpful and professional service. We appreciate your trust in us and look forward to assisting you again!

January 13, 2025

They are always responsive and do a wonderful job. They communicate what is needed and take care of the vehicle quickly More

by jboulah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We’re glad to hear our team provides responsive and efficient service. We appreciate your trust and look forward to assisting you again!

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