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Murgado Ford of Chicago

Chicago, IL

4.5
1,143 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,143 reviews

December 22, 2018

Routine Service This was a routine visit for oil change and multi point inspection, similar to previous visits. As in the past, the service was excellent, prompt and More

by GERVIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Carlos Magana
Dec 26, 2018 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 20, 2018

The works They did the oil change, tire rotation, multi-point inspections, etc. in good time. Free coffee and cookies as usual while I waited. Big screen TV a More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Dec 21, 2018 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, John. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 19, 2018

Routine service visit I recently brought my MKc in for some routine service and was very pleased. I was able to schedule my appointment online and when I arrived I was imm More

by Dave648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Carlos Magana
Dec 20, 2018 -

Murgado Ford of Chicago responded

Dave, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 18, 2018

Great service This is a good service center I have been a customer through 3 vehicles. Nice friendly clean place. I would recommend fox motors to all my friends More

by Pw17169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John service manager
Dec 19, 2018 -

Murgado Ford of Chicago responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Fox Ford Lincoln. If there is anything more we can do for you please come back and see us any time! Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 15, 2018

Good service pretty quick I appreciate that the dealership is close to my home and has a fantastic waiting area. I did not have to wait too long for the service to be completed More

by scotty5484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not known
Dec 17, 2018 -

Murgado Ford of Chicago responded

Scotty, we are glad to hear you enjoyed your recent visit to our service department. At Fox Ford Lincoln we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to assisting you again in the future. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 15, 2018

New to Chicago! We are new to Chicago and were looking for a new dealership for maintenance. Fox Ford Lincoln was great to work with on scheduling, the waiting room More

by Kathy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alanzo Bass
Dec 17, 2018 -

Murgado Ford of Chicago responded

We love hearing from our customers, so thank you for taking the time to write this glowing review, Kathy! It's wonderful to hear that our staff at Fox Ford Lincoln was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 14, 2018

the usual excellent service Brought my car in for 60k mile maintenance. No appointment necessary. Service advisor Carlos was courteous, as usual. Service was done timely, while I More

by BobE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magaña
Dec 17, 2018 -

Murgado Ford of Chicago responded

Thanks for the kudos, Bob. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 12, 2018

Great service at Fox The folks at Fox Ford are always helpful and very profession. Have purchased a couple of cars from them and intend to do so the next time I buy. O More

by MEvanston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, Jim Rambo
Dec 13, 2018 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 09, 2018

Service of 2010 Ford Focus Fox Ford Chicago Elston has a beautiful facility, great customer hospitality area, and the service is great, from check in, to mechanics, to customer More

by Coby the Ford Focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Dec 12, 2018 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, Coby. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 01, 2018

Review Nothing but great things to say. If you are looking to buy a car, go see Alex at Fox Ford. He did a great job for us, More

by mrkelley79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 03, 2018 -

Murgado Ford of Chicago responded

Hello Mr. Kelley, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Fox Ford Lincoln and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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