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Murgado Ford of Chicago

Chicago, IL

4.3
1,222 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,222 reviews

November 05, 2019

An Amazing service! Mark was thorough, professional and incredibly knowledgeable! He’s a great asset to the company! Thanks again Mark! I will be returning 🙂 More

by Williams
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 05, 2019 -

Murgado Ford of Chicago responded

Hi Williams, and thanks for the great feedback! We're very happy that Mark was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 31, 2019

Bought New Car Here They were fine; was able to nail all of the details via email with the sales guy Avery; David, the guy he handed me off to for paperwork, was very fri More

by smr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery, David
Oct 31, 2019 -

Murgado Ford of Chicago responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Please let us know if there is anything else that we can assist you with. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 29, 2019

Great service and service cost was less than anticipated. Fox Ford is convenient to get to, clean waiting area, friendly staff and are very thorough. I will be sure to return in the future.as a very satisfi More

by Deb301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mercado
Oct 29, 2019 -

Murgado Ford of Chicago responded

Deb, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 28, 2019

Angel was very helpful with the entire process. Knowledgeable and honest. Made everything easier. I couldn’t have asked for a better experience, and he really helped me out with my situation. I’ll More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Martinez
Oct 28, 2019 -

Murgado Ford of Chicago responded

Thank you so much for sharing your car shopping experience with us, Erica. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Angel and the rest of the Fox Ford Lincoln team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 28, 2019

The new car purchasing process was smoothe and efficient Ruben Garnica and Avery made the process for my new car purchase go smoothly and efficiently. Ruben was especially helpful downloading and setting up More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Garnica, Avery
Oct 28, 2019 -

Murgado Ford of Chicago responded

Thank you for your great review, Diana! We're glad to have Ruben and Avery on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 28, 2019

Noel is great Give Noel a raise. I bought four new tires, they installed them in about four to five hours. The tires were not cheap but the service was good. More

by DALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel
Oct 28, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Noel was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 23, 2019

Professional I scheduled a 40,000 service procedure. When I arrived, my Service Advisor, Alonzo Bass, who knows my car, explained that's not what I needed & info More

by Renital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Oct 24, 2019 -

Murgado Ford of Chicago responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Alonzo does for Fox Ford Lincoln and our customers. Hope to see you again soon! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 22, 2019

Quick oil chang, fluid check, tire check and car wash I had a 9:45 appointment and they started working on my car at 10:00, better than the doctors office. They changed my oil and filter, checked fluid le More

by bobchibell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar Espinosa and Rakeen J.
Oct 22, 2019 -

Murgado Ford of Chicago responded

Hello Bob, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 19, 2019

Great customer service Attention to detail, efficient service. Online appointment is great. Communication via text made a difference. I believe they are a far superior deal More

by JMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Espinoza
Oct 21, 2019 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 19, 2019

Quick and professional Service is excellent. Comfortable waiting room with coffee available was most welcome. Work performed was top notch and the car was left sparkling cle More

by Topper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Oct 21, 2019 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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