Murgado Ford of Chicago

Great Valet Pickup service I had my vehicle picked up and dropped off for an oil change using the Lincoln Valet service. It was seamless and everyone was very professional. The I had my vehicle picked up and dropped off for an oil change using the Lincoln Valet service. It was seamless and everyone was very professional. The communication (when the driver was on the way, when the vehicle made it to the service department, the phone call to give the diagnostic results, etc) was great. I would use this service again. More

Always Top Notch! This facility covers all the bases, from Quick Lane, Regular Appointment Service, Sales, and Customer Amenities. Unreserved recommendation from me! This facility covers all the bases, from Quick Lane, Regular Appointment Service, Sales, and Customer Amenities. Unreserved recommendation from me! I had an oil change and tire repair, and was in and out within an hour, even with their reduced staff and service options due to COVID-19. More

Outstanding Service Fast, Polite and Respectful. Boris was a total professional. This is the 2nd car I've purchased from Fox Ford and they always been great about thier s Fast, Polite and Respectful. Boris was a total professional. This is the 2nd car I've purchased from Fox Ford and they always been great about thier service. More

Oil Change Nick is and has been awesome since he took over Lincoln Service. When we first bought our new Lincoln in 2017, service was hit or miss but now, it is Nick is and has been awesome since he took over Lincoln Service. When we first bought our new Lincoln in 2017, service was hit or miss but now, it is consistently excellent. Nick is a true professional and a great person so thank you for putting him in charge! More

30,000 Maintenance First of all I would like to thank you for being open during the pandemic. All of the staff was following the reasonable safety measures. Jessica H First of all I would like to thank you for being open during the pandemic. All of the staff was following the reasonable safety measures. Jessica Hernandez did a great job coordinating my visit and saved me a few $ as well. More

Maya was amazing, and Sam too! This was the best car buying experience I’ve ever had! I will definitely be referring more friends and family! buying experience I’ve ever had! I will definitely be referring more friends and family! More

Great Service I was there for annual servicing. My car was promptly evaluated, I was told by Jessica what was recommended and why, and the work was completed sooner I was there for annual servicing. My car was promptly evaluated, I was told by Jessica what was recommended and why, and the work was completed sooner than promised. All in all I had a very good experience. More

Chappy and the rest of the team at Fox Ford Lincoln are incredibly helpful, kind, and have a customer first outlook when dealing with customers. incredibly helpful, kind, and have a customer first outlook when dealing with customers. More

Satisfied I appreciate the service Johnny provided. He kept me well informed on every step performed. I was in and out under an hour of arriving. Great servic I appreciate the service Johnny provided. He kept me well informed on every step performed. I was in and out under an hour of arriving. Great service and customer service. More

Terrible Customer Interaction I am shocked by the high ratings, because this is the worst dealership I have ever tried to work with. I am not expecting BMW sales and service, which I am shocked by the high ratings, because this is the worst dealership I have ever tried to work with. I am not expecting BMW sales and service, which I do highly recommend BMW of Schererville. You expect city dwellers to be a bit more guarded and offputting but this sales team has taken that to a new level. If you really want a Ford, there are much better dealers. More