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Murgado Ford of Chicago

Chicago, IL

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Employees
Reviews
Vehicles
4.8
950 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 950 reviews

December 12, 2024

A challenging electrical problem was concerned me about breaking down . The Service Technician diagnosed and repaired my vehicle. Running fine now. More

by KenL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Dec 17, 2024 -

Murgado Ford of Chicago responded

Thank you for sharing your experience! We’re glad to hear that our Service Technician was able to diagnose and repair the electrical issue with your vehicle, and that it’s running smoothly now. We understand how concerning these issues can be, and we’re happy to have been able to take care of it for you.

December 12, 2024

Arrived at 11:30 for scheduled oil change and didn't get my car (which I waited for) until 2:30. Three hours ! More

by jlseife
Workmanship
Recommend Dealer
No
Employees Worked With
Unknown
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Dec 17, 2024 -

Murgado Ford of Chicago responded

Thank you for sharing your feedback. We sincerely apologize for the extended wait time during your oil change appointment. We understand that your time is valuable, and we regret that we didn’t meet your expectations on this visit. Your experience is important to us, and we will review this situation to ensure we improve our service in the future. Please don’t hesitate to reach out if you have any further concerns.

November 01, 2024

Elias in the service dept has worked the last couple of times I’ve been to Fox Ford to insure the safety of my vehicle. Going above the call of duty to insure that I’m taken care of and the vehicle is saf More

by Robert Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
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Nov 04, 2024 -

Murgado Ford of Chicago responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Elias in our Service Department has gone above and beyond to keep your vehicle safe and give you peace of mind. Your safety is always our top priority, and we’re proud to have team members like Elias who truly care.

October 31, 2024

Wade was an exceptional friend through the sales process. My fiancé and I purchased a new truck in effort to consolidate our vehicles after moving to the city. Wade was attentive and listened to our needs an More

by R.Andrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade, Shanon
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Dec 16, 2024 -

Murgado Ford of Chicago responded

Thank you so much for the kind words! We're thrilled to hear that Wade and Shanon made your experience with Murgado Ford so smooth and enjoyable. It's great to know we helped you achieve your goals with your new truck! If you know anyone else looking for a great vehicle experience, we'd love to help them out as well. Your referrals are always appreciated! Safe travels and enjoy your new ride!

October 28, 2024

They have always been excellent at addressing my Ford Maverick's repair needs and are very Professional. More

by Saul
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
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Dec 16, 2024 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're so glad to hear that our team has consistently met your repair needs with professionalism. If you know anyone who could benefit from our services, we would love to help them too! Feel free to send them our way. We appreciate your trust in Murgado Ford!

October 24, 2024

My car was showing an electric problem afte4r parked overnight. Nick suggested that I leave overnight so the problem could be duplicated. Problem was diagnosed and corrected. The technician even compare More

by KenL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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October 23, 2024

They had an excellent selection of vehicles in my price range, gave me enough options and honed in on the perfect vehicle for me. More

by daniel.payne5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery
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October 22, 2024

Fox ford Lincoln is always helpful and they have great costumer service with fast service More

by Mauriceh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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October 02, 2024

Ease of scheduling. Friendliness and responsiveness of service rep. Quality service work performed quickly and efficiently More

by Jcostley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name. Service rep was great
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October 02, 2024

Fox Ford Dealership is convenient and the Lincoln service side is clean. Grant, service provider is very good. More

by kheady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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