Murgado Ford of Chicago

STAY AWAY FOR THE SAKE OF YOUR CARS HEALTH Went in for an oil change, they for some reason removed my windshield wiper blades and didn't put them back on. As I pulled out of the parking lot I w Went in for an oil change, they for some reason removed my windshield wiper blades and didn't put them back on. As I pulled out of the parking lot I went to run my wipers to clean my windshield only to find the metal arms that hold the blades, which then scratched my windshield. Went back and denied that they took the blades off at first until the tech came running out the back with my blades and put them on. They are refusing to fix the windshield now after arguing with them for some time now. John their service manager has made snide remarks on how he'll just wait for my negative reviews on google. Even with the multipoint vehicle inspection that's included in every service, my car has left there with low tire pressure alerts and a grinding noise in the wheels that wasn't there before. John, their service manager made snide remarks about my upcoming reviews, well John, here it is. More

New Car Purchase was Easy Robin was very helpful and knowledgeable, found me the car I wanted and I'm very happy. She made the process extremely easy. Bill in financing got me Robin was very helpful and knowledgeable, found me the car I wanted and I'm very happy. She made the process extremely easy. Bill in financing got me in and out while still going through all my options. More

David Glaser went above the call to get exact car we wanted. We went in "just to look" at the new place but David Glaser engaged us. We felt very comfortable dealing with him and not pressured. We went in "just to look" at the new place but David Glaser engaged us. We felt very comfortable dealing with him and not pressured. More

Fast and Courteous Service I came to Fox Ford for a oil change for my 2015 Escape. I had a 7:15 am appointment. I arrived a little early and they took me right away. They said I came to Fox Ford for a oil change for my 2015 Escape. I had a 7:15 am appointment. I arrived a little early and they took me right away. They said to expect about an hour and a half wait time. Before I finished my coffee, they told me that my car was ready to go.It was a good experience. More

Excellent friendly service Very helpful staff with a real passion for the vehicles they sell. Great service and a friendly atmosphere. The sales person we dealt with was patient Very helpful staff with a real passion for the vehicles they sell. Great service and a friendly atmosphere. The sales person we dealt with was patient and had more than enough time to answer our questions regarding the vehicle we were looking at. More

fantastic service! Knowledgeable, Great Prices, Great staff and Service! Will definitely buy there again! Thanks Fox Ford Lincoln! Will send many customers your way. Kar Knowledgeable, Great Prices, Great staff and Service! Will definitely buy there again! Thanks Fox Ford Lincoln! Will send many customers your way. Karl and Joe were also Great to deal with! More

Quick lane really is Quick! Brought my car in for a leaky tire. without an appointment. Quick lane service patched the tire and did a complete check of all systems within 40 minu Brought my car in for a leaky tire. without an appointment. Quick lane service patched the tire and did a complete check of all systems within 40 minutes. Very pleased More

Awesome Service!!! Fast Service with a Smile! My car was ready a lot faster than anticipated, considering the recall was supposed to take up to 3 hrs. I was done within Fast Service with a Smile! My car was ready a lot faster than anticipated, considering the recall was supposed to take up to 3 hrs. I was done within 30 mins, couldn't ask for anything more. The waiting area is also comfortable. More

Nice Place! Beautiful show rooms with choices of new vehicles. Friendly people and knowledgeable. Robin was very helpful and patient with us. Her manager made Beautiful show rooms with choices of new vehicles. Friendly people and knowledgeable. Robin was very helpful and patient with us. Her manager made it worthwhile to close the deal. More

Unscheduled Service While at work, one of my tires went flat due to a nail puncture. One hour before Fox closed on Saturday and without an appointment, they replaced the While at work, one of my tires went flat due to a nail puncture. One hour before Fox closed on Saturday and without an appointment, they replaced the tire. More