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Murgado Ford of Chicago

Chicago, IL

4.4
1,216 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,216 reviews

March 26, 2019

Great Experience Great Experience!!! The staff are extremely knowledgeable and understanding. Wade is a great sales person and I highly recommend him!!! This dealershi More

by Christin H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade
Mar 27, 2019 -

Murgado Ford of Chicago responded

Hello Christin and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Wade was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 25, 2019

Brad is the man Brad is the absolute best service representative I've worked with at Fox Ford Lincoln. I will tell anyone I know that if there car breaks to call Brad More

by bpjohns55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 25, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Brad was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 24, 2019

Fox Rocks Always great service at Fox Ford. Very detailed information and customer service. My wife and I came in for the works oil change was recommended we ge More

by Storm2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex
Mar 25, 2019 -

Murgado Ford of Chicago responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 23, 2019

Quick Oil Change I went in for my first oil change on my 2018 Edge. I was in and out in one hour with a free oil change and wash as well as an overall check-up. The wa More

by bobchibell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Mar 25, 2019 -

Murgado Ford of Chicago responded

Bob, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 22, 2019

Amazing service and presentation. This was my first new car purchase and Abel Escobar was attentive to my requirements and needs. He helped guide me into the perfect vehicle for me a More

by Dizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Escobar
Mar 25, 2019 -

Murgado Ford of Chicago responded

Congratulations on your new vehicle,. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Abel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 16, 2019

best of the best fox ford has the best service team out there and the advisor johnny in service is the best ,they were able to get my vehicle in and back on the road i More

by johnny281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
johnny and rich
Mar 18, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Johnny! I'm very happy to hear that Johnny and Rich were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 14, 2019

Oil change Quick Lane oil change was as promised. They also were able to perform so diagnostic work for future maintenance. The vehicle was done in less than an More

by larry1301
Recommend Dealer
Yes
Employees Worked With
Karina
Mar 15, 2019 -

Murgado Ford of Chicago responded

Thank you for sharing your feedback, Larry! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to seeing you again in the future! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 13, 2019

Carlos - Service Manger Extraordinaire Bought new tires. Carlos was great. Was able to get me an even better deal than what was originally quoted. Had service in the past, and the same-- More

by Mary E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 14, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Mary! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 13, 2019

Kindness, thoughtful, considerate I appreciated Martha's help with ordering my side mirror. The cashier help with getting me service as well as Essex help with getting my vehicle servi More

by Davidroby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex, Martha and your cashier
Mar 14, 2019 -

Murgado Ford of Chicago responded

David, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 10, 2019

Simply the best I love you guys, great service, always with a smile, great customer service, clean facility, the best, I recommend you all to anyone, I wouldnt go any More

by Shirley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex, Lewis and Karina, best service ever
Mar 11, 2019 -

Murgado Ford of Chicago responded

Shirley, thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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