Murgado Ford of Chicago

Great Service From the moment I step out of my car until the moment I get back in my car, all I receive is excellent customer service. I can truly say this is one From the moment I step out of my car until the moment I get back in my car, all I receive is excellent customer service. I can truly say this is one of the few places where I get excellent customer from start to finish. Each and every person I met had a great attitude and I felt always wanted to assist. More

Good experience Staff was very responsive, and I got my car quickly once we made a decision. Got plenty of personal attention from Pete going when going through the p Staff was very responsive, and I got my car quickly once we made a decision. Got plenty of personal attention from Pete going when going through the process. Would recommend Fox to others for their purchase. More

Awesome Service Departmen Even though I drive a fleet vehicle, I get great service from everyone at the dealership. They greet me promptly when I arrive, take care of the car Even though I drive a fleet vehicle, I get great service from everyone at the dealership. They greet me promptly when I arrive, take care of the car in the estimated time, and provide a nice waiting room when I stick around. And when I go to the sales floor to look at the new cars, the salespeople are super friendly. If I ever decide to buy a Ford or Lincoln, this is where I'm going. More

Tune-up and Tires I was greeted and taken care of in a timely and polite manner. The advisor worked with me to get the best price for tires for my car. I was greeted and taken care of in a timely and polite manner. The advisor worked with me to get the best price for tires for my car. More

No pressure This is a great dealership to purchase a vehicle from! I first contacted them via e-mail and received an almost immediate response. They then followed This is a great dealership to purchase a vehicle from! I first contacted them via e-mail and received an almost immediate response. They then followed up with a courtesy call and we took it from there. I had already done all the foot work regarding the vehicle I was coming to see. I went in that evening for a test drive, Abel, my salesperson, had the car ready and waiting. Abel was very knowledgeable, transparent, and friendly to work with. Everything I asked for he delivered on, and I drove home in a new vehicle. If you're in the market for a new car, definitely give this dealership a chance. You won't regret it! More

routine check and oil change Appointment handled promptly in the time frame specified in advance. Waiting room comfortable Morning seems a busy time so I would come very easy or Appointment handled promptly in the time frame specified in advance. Waiting room comfortable Morning seems a busy time so I would come very easy or later in the day. More

Oil change for my work van. I was in the dealership for an oil change for a van the belongs to the company I work for. Everyone was really nice and professional. The building wa I was in the dealership for an oil change for a van the belongs to the company I work for. Everyone was really nice and professional. The building was clean inside and out. I’m not a big fan of Ford (nothing personal) but if I was I’d buy one from Fox. Nice job y’all! More

Service I came for an engine light on, they found out that my TCM was die and that my clutch was out because my TCM, brad senders was really nice and help me I came for an engine light on, they found out that my TCM was die and that my clutch was out because my TCM, brad senders was really nice and help me a lot about this car. He already fixed my clutch before, so I don’t have any bad experience at all. I give 5 star for the service and the peoples who work there, but 4 star about the company FORD should to take seriously the transmission issue with those FOCUS. More

Fox Lincoln Service I had a tire incident on the highway that required both immediate and some longer term work. The Lincoln Service Dept at Fox was proactively helpful, I had a tire incident on the highway that required both immediate and some longer term work. The Lincoln Service Dept at Fox was proactively helpful, attentive and accommodating to all my needs. While it is generally inconvenient and annoying when these needs arise, your team did pretty close to all I could've asked to make them as non-intrusive and less inconvenient as possible. I appreciate it. More

A great experience Look for my quarterly oil change it was a great experience. The waiting area is very comfortable and the warm cookies definitely help the atmosphere! Look for my quarterly oil change it was a great experience. The waiting area is very comfortable and the warm cookies definitely help the atmosphere! More