Murgado Ford of Chicago

Airbag replacement I had become concerned with continuing to drive my Ford Edge with the airbag replacement still pending. The last letter I received in June of this yea I had become concerned with continuing to drive my Ford Edge with the airbag replacement still pending. The last letter I received in June of this year stated the parts would be available in the second or third quarter, and, as it was now the fourth quarter, I decided to avail myself of the rental car reimbursement. When I called to set up the particulars of the rental, I was surprised to find out the parts were available. Surprising because the dealer was supposed to call me when they were available. We were informed that we could not order the parts over the phone and had to bring the vehicle in. We brought our car in the next day. Upon getting there we were informed the parts were available and they could do the work that day. They shuttled us home and picked us up just a few hours later. Overall the service was smooth and efficient. More

The Works is The Best Show up, sit and relax in a comfortable (Club) room, drink gourmet coffee, lean back and let experts check out your Lincoln, change and top everything Show up, sit and relax in a comfortable (Club) room, drink gourmet coffee, lean back and let experts check out your Lincoln, change and top everything up and receive a written, thorough report on your car. You are good to go. More

Excellent Exceptional experience loved the baked cookies special coffee and the environment cleanliness And notification when would be done. Everyone helpful Exceptional experience loved the baked cookies special coffee and the environment cleanliness And notification when would be done. Everyone helpful would come back again and again More

Service Great service professional and fast! Carlos service adviser provided professional service I will be back had scheduled service to change oil and chec Great service professional and fast! Carlos service adviser provided professional service I will be back had scheduled service to change oil and check vehicle Thanks Kim More

Very Quick Service! I dropped my car off for an oil change and walked up to Target to pick a frw things up. As I was walking into Target I got a call saying dud I know m I dropped my car off for an oil change and walked up to Target to pick a frw things up. As I was walking into Target I got a call saying dud I know my tires needed to be replaced? I said yes they have been ordered, but was quite happy that they called to inform me. Best part if the oil change I got a freshly washed car!! Thanks Fox Ford/Lincoln More

good customer service Good service, just the wait was a bit long even with appt. But service is great.They told me what my car needed before they did anything to it. Good service, just the wait was a bit long even with appt. But service is great.They told me what my car needed before they did anything to it. More

Fleet services and quick lane is excellent Fleet services and quick lane for maintenance is great, they advise me on how long it will take, and things my car needs to keep it on the road Fleet services and quick lane for maintenance is great, they advise me on how long it will take, and things my car needs to keep it on the road More

Great customer service. Clean waiting area coffee Great service quick and very excellent service. 10,000 mile check up and oil change done in less than 1 hour. Cost well within a reasonable amount. Great service quick and very excellent service. 10,000 mile check up and oil change done in less than 1 hour. Cost well within a reasonable amount. Less than expected. More

Great Service Always great service at this car dealer. People are very courtesy and helpful. Would highly recommend this location, you will not be disappointed. Always great service at this car dealer. People are very courtesy and helpful. Would highly recommend this location, you will not be disappointed. Well worth the quality and price. More

Very pleased with the way i was treated by Carlos Magana I was treated with very well by Carlos Magana your Lincoln service advisor who was able to get me new tires . My current tires only had about 20,000 I was treated with very well by Carlos Magana your Lincoln service advisor who was able to get me new tires . My current tires only had about 20,000 -25,000 miles on them and were already worn down and needed replacing More