Murgado Ford of Chicago

service depart very helpful I had a great experience with your service department , I appreciated the way Anibal kept me informed about my car and appreciated his advice and help I had a great experience with your service department , I appreciated the way Anibal kept me informed about my car and appreciated his advice and help More

Good quality service & communication I brought my Escape in for a routine oil change, inspection, and warranty work on doors. The work was timely and progress was communicated to me whil I brought my Escape in for a routine oil change, inspection, and warranty work on doors. The work was timely and progress was communicated to me while I was waiting in the lounge. Overall, the experience was very professional. More

I had a very pleasant experience. My service representative was named Noel, whom I believe deserves more than the five stars allotted. He was friendly, courteous, knowledgeable and ove My service representative was named Noel, whom I believe deserves more than the five stars allotted. He was friendly, courteous, knowledgeable and overall very professional. Noel got me in and out of the waiting room under two hours. Give hi a big fat pay raise. Thanks again, Noel. More

Fox Ford knocks it out the park again! Awesome experience yet again, Anibal Arroyo provided impeccable customer service. Enjoyed the lounge room while my SUV was being worked on and the com Awesome experience yet again, Anibal Arroyo provided impeccable customer service. Enjoyed the lounge room while my SUV was being worked on and the complementary car wash. More

No buyer’s remorse from me!!! I was fortunate to have Daniel Hernandez locate the exact vehicle I was looking to purchase. He proved to be very knowledgeable and thorough regarding I was fortunate to have Daniel Hernandez locate the exact vehicle I was looking to purchase. He proved to be very knowledgeable and thorough regarding the pick up I was desiring . I drove out of the lot feeling extremely satisfied with the whole experience. More

Great Experience I came here to service my car recently. The service was prompt and the employees were very informative and nice to work with. I will definitely be bac I came here to service my car recently. The service was prompt and the employees were very informative and nice to work with. I will definitely be back if my car needs servicing in the future. More

Very professional and dog friendly I bought my car And have it serviced at Fox Ford. They seem to have a lot of employee turnover, but they must put a premium on polite, accommodating c I bought my car And have it serviced at Fox Ford. They seem to have a lot of employee turnover, but they must put a premium on polite, accommodating customer service. When I couldn’t wait for my car, they sent me home in a Lyft, and sent another when my car was ready. I love Ford because they are so inexpensive to maintain. Fox service has always been transparent and fair, even though I’m not a car person. Yesterday, the scheduled service called for flushing the transmission, but Essex said the technician reported that it was not needed, so they saved me the money. I have a lot of confidence in their fairness and professionalism. More

Professional place - highly recommended We found the exact used car we were looking for at the price we wanted. Great dealership and I’d highly recommend checking them out! We found the exact used car we were looking for at the price we wanted. Great dealership and I’d highly recommend checking them out! More

Great customer service and workmanship They were concerned of other issues i had with my vehicle as well as the recall i came in for. Most of all they were not pushy. Felt like a relative t They were concerned of other issues i had with my vehicle as well as the recall i came in for. Most of all they were not pushy. Felt like a relative trying to help you out instead of a company just out for money which is what ive experienced at other dealerships. My agent Lillian was awesome and very helpful and timely. More

Simply the Finest Service As always, fast, accurate, affordable and courteous service is the norm at Fox. Great personnel, great products and great prices, and the best waiting As always, fast, accurate, affordable and courteous service is the norm at Fox. Great personnel, great products and great prices, and the best waiting areas anywhere! And Essex Davison in the Fast Lane area is terrific. More