Murgado Ford of Chicago

Very friendly and super communicative. Prices were just a little high for me likely. But they explained everything thoroughly and had good visual Prices were just a little high for me likely. But they explained everything thoroughly and had good visual More

Mr. Salinas was nothing but professional and accommodating. My scheduling forced me to cancel and reschedule twice. On my third attempt with scheduling I expected to be at the back of the line. accommodating. My scheduling forced me to cancel and reschedule twice. On my third attempt with scheduling I expected to be at the back of the line. I was pleasantly surprised when Mr. Salinas called and told me my vehicle was ready. It wasn’t even lunch time yet. I was very grateful and impressed with your service department. Naturally I would not hesitate to recommend MURGADO Ford. I work for the City of Chicago. We’ve just started bringing our Electric Vehicles in for service. I already recommended MURGADO for future service to my boss. More

The process was very smooth and the waiting area was comfortable and pleasant. The service was efficient and didn’t take too long. I was confident they were thorough! comfortable and pleasant. The service was efficient and didn’t take too long. I was confident they were thorough! More

It was a great experience. They were super nice and it didn’t take long for my oil change They were super nice and it didn’t take long for my oil change More

Our appointment for service was easy to schedule and the check in, service and check out was was all very prompt and efficient. check in, service and check out was was all very prompt and efficient. More

Jennifer was great. She was friendly and very professional. I was in and out when promised. She was friendly and very professional. I was in and out when promised. More

Grant McKay was super. I have had a problem with ignition for over 2 years. The staff in service worked tirelessly to diagnose and repair the issue. they even dealt with I have had a problem with ignition for over 2 years. The staff in service worked tirelessly to diagnose and repair the issue. they even dealt with my extended warranty. Wonderful Service!! More

I want to commend Vanessa Delmuro of quick service lane for rescuing the repair of my car from long delay caused by unavailable parts. It was in the best of service of the many Ford quick lanes I have pa for rescuing the repair of my car from long delay caused by unavailable parts. It was in the best of service of the many Ford quick lanes I have patronized across the US since 1998. More

My sales person was wonderful. She was very gracious to us.Mati was excellent we would recommend her to others in our family or friends She was very gracious to us.Mati was excellent we would recommend her to others in our family or friends More

Service booking agent provided inaccurate information regarding loaners. Luxury vehicle with 20K miles incurred a $2,000 repair that was not accident related. One broken component could only be replace regarding loaners. Luxury vehicle with 20K miles incurred a $2,000 repair that was not accident related. One broken component could only be replaced with a "complete assembly". More