Murfreesboro Nissan
Murfreesboro, TN
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Very informative, honest, and helpful So friendly and nice.. showed me exactly what I wanted and didn’t pressure you into anything you didn’t want. The most wonderful car buying experience So friendly and nice.. showed me exactly what I wanted and didn’t pressure you into anything you didn’t want. The most wonderful car buying experience I have ever had. More
Service Had a small issue they fixed the problem and sent me on my way when you buy a car you also are getting there service department in some ways that more Had a small issue they fixed the problem and sent me on my way when you buy a car you also are getting there service department in some ways that more important than the purchase in this dealerships case the sales team should be using the service dept as part of there sale ty again bw More
Sales associate and finance department were so helpful and I have been doing business with this dealership since Ken Snell was owner! The transition seems to be seamless as I received the same great sales e I have been doing business with this dealership since Ken Snell was owner! The transition seems to be seamless as I received the same great sales experience as always. Shane was every attentive to my needs. More
oil change on Frontier, and Murano had 5,000 miles service making the appointment was a challenge, was placed on hold for at least five minutes. Since I had 2 vehicles they had to switch back and forth. Even t making the appointment was a challenge, was placed on hold for at least five minutes. Since I had 2 vehicles they had to switch back and forth. Even though, I had taken the Frontier in January (2018) I received notice that I was 18 months over due. More
customer service I had some service and maintenance work done and couldn’t be happier. Everyone was professional, cordial and efficient in their jobs. The whole proces I had some service and maintenance work done and couldn’t be happier. Everyone was professional, cordial and efficient in their jobs. The whole process was organized and communicated to me with genuine concern and gratitude to have my business. More
Out of towners stranded The transmission of my 2012 Nissan Altima decides to go out on our way back from our family vacation to Tybee Island. I had my two kids as well as my The transmission of my 2012 Nissan Altima decides to go out on our way back from our family vacation to Tybee Island. I had my two kids as well as my daughter’s friend with me while being 6 hours and two states away from home when this happened. The service department was able to get my car in and look at it despite being slammed with prescheduled appointments. The news was not good but salesman Will and sale manager Paul went completely out of their way to work a deal on a new 2018 Altima for me. Bending a few rules , they were able to get us back on the road head home the same day! The next morning I received a text and call from both Will and Paul making sure we got home okay. Thank you Nissan of Murfreesboro for going out of your way to make sure my little family made it home safely! More
Paul's our guy We came in to see Paul to see if he could help us work a deal for our son to get into a dependable used vehicle as we've dealt with Paul for over 5 ye We came in to see Paul to see if he could help us work a deal for our son to get into a dependable used vehicle as we've dealt with Paul for over 5 years. Not only was he able to get our son into a fantastic used Sentra BUT our lease was almost up and we worked an incredible deal on a new Altima for us! Paul Boyer is our guy and will remain so as long as he is with you guys. He's our reason for coming back. Oh and you happen to have great cars too. More
Great service Always happy here with the service and employees that work here Very good nice and knowledgeable in the work they do Go above and beyond in there dut Always happy here with the service and employees that work here Very good nice and knowledgeable in the work they do Go above and beyond in there duties More
Kept in contact They had an issue w a part on a repair for a Saturday- the service tech Joseph, called me to let me know what they needed to get, where they had to ge They had an issue w a part on a repair for a Saturday- the service tech Joseph, called me to let me know what they needed to get, where they had to get it & about what time it should be done. Really appreciated the heads up!!! I completely understand everyone can’t have every part available and you don’t know what you need until you see the issue. Key point is that he told me and shared the revised expected completion time. More
Bought a car This is my second purchase from this dealership. Ike Phillips is top notch! He is very helpful in decision making and not pushy like some salespeople This is my second purchase from this dealership. Ike Phillips is top notch! He is very helpful in decision making and not pushy like some salespeople can be. He answered every question I had and made sure we got all the information we needed to make an informed choice. Mike Phillips in the finance department explained all the paperwork and was extremely understanding of my financial needs. And even though there is a Nissan dealer within 2 miles of my home, I drive 30 or so miles to this dealership for service because I trust they won't tell me I need something that I don't! More