Murfreesboro Nissan

Our new 2016 Nissan Altima sr We would just like to thank Nissan of Murfreesboro for an excellent job. everyone made the sell smooth and understandably easy. Special thanks to J We would just like to thank Nissan of Murfreesboro for an excellent job. everyone made the sell smooth and understandably easy. Special thanks to Jerry Webb for his hard work and attentiveness . we do not thank the 5 stars covers Jerry Webb for are sells experience he was way off the chart we will recommend Nissan of Murfreesboro to all family and friends. We would also like to thank Dale Tapp for his hard work and attention to detail. special thanks to the sells team and everyone..... GOD BLESS Ed More

Terrible Service Brought my car in for a missing problem; I told him all I knew about the car plus let them know about an oil leak in the spark plug tube; but I suspec Brought my car in for a missing problem; I told him all I knew about the car plus let them know about an oil leak in the spark plug tube; but I suspected that was not the problem. The service advisor told me that they did track the miss to the oil leak and that coil pack. $600 to replace the valve cover and Coil pack. I believed him and accepted the repair cause they were already charging me for $140 diagnostic fee. He was suppose to keep my old parts for me; he forgot, and tossed them in trash. Days later, the the car missed again. Eventually, they tracked the problem to a bad coil pack by getting the code, swapping it with another location, and get the code again. They threw away a good coil pack. The Shop manager was belligerent once this came to light; He said they didn't fix anything that didn't need to be fixed, and he said he was NOT going to buy me another coil pack. I responded that I did not bring it into them to fix things that were not associated to the problem. They wanted another $400 to fix the problem. I took the car and replaced all 4 coil packs with after-market parts for a fraction of what they wanted Under $50; took me 15 minutes. The car has been running fine since then. I wrote an extensive letter the general manager Pam Humphrey; she said she wanted to set up a meeting with me and the techs. A few weeks past, and I called her again. She had a few excuses as to the delay; she said she would call and set up a meeting. Six weeks later, still have not heard from her. The lack of customer relations apparently comes from the top. Share review Edit review Delete review More

Never disappointed! In my experience coming here several times in the past, I've never had a problem and the service reps and techs are always welcoming and knowledgeabl In my experience coming here several times in the past, I've never had a problem and the service reps and techs are always welcoming and knowledgeable and receptive to my needs. Very professional and friendly crew and staff! More

We had service maintenance, recall work done., We never have to worry when we take our Altima to be checked or serviced at Nissan of Murfreesboro. They always go the extra mile to make sure your e We never have to worry when we take our Altima to be checked or serviced at Nissan of Murfreesboro. They always go the extra mile to make sure your experience if pleasant. We have dealt with them for many years and bought multiple cars. Why go any place else when you can feel good about where you are! More

Oil change Quick, easy and reasonably priced. The customer service area is very comfortable and the technicians and staff are very friendly. I will continue to r Quick, easy and reasonably priced. The customer service area is very comfortable and the technicians and staff are very friendly. I will continue to return to this dealership. More

Great and quick service experience! Our agent responded quickly to our selection.He was courteous and helpful.He made a great effort on finding our selected vehicle and made some suggest Our agent responded quickly to our selection.He was courteous and helpful.He made a great effort on finding our selected vehicle and made some suggestions.Highly recommended. More

Oil change service When you get an oil change they not only do that they also check other things on your car to make sure that it's all up to par. If it's not up to par When you get an oil change they not only do that they also check other things on your car to make sure that it's all up to par. If it's not up to par they will give you details and advice to keep your car running smoothly. More

Mr. Russell went way above his duties to help us find a car we like but also could afford. He made himself available at all hours, even while he was at home. went way above his duties to help us find a car we like but also could afford. He made himself available at all hours, even while he was at home. He always greeted us with a smile and went out of his way to help us. He knew how to deal with us since my husband had certain qualifications that he used since he worked at Nissan and would be receiving rebates. We would recommend him to everyone and I expect to be working with on any car we buy. More

Excellent service in a timely manner. I took my 2014 Altima in for 3 recall repairs and an oil change. Christopher was up front about it taking about 3 hours. I decided to get a ride ho I took my 2014 Altima in for 3 recall repairs and an oil change. Christopher was up front about it taking about 3 hours. I decided to get a ride home. Driver, Caleb, was a great young man. We had good conversation on the drive. The pick up driver was just as nice. Christopher assured me I much safer in my car now. Thanks for the excellent service and kind staff all around. More

Great customer service and attentiveness!! When I scheduled my service appointment they were very courteous and let me know approximately how long it would take They made sure I was aware they When I scheduled my service appointment they were very courteous and let me know approximately how long it would take They made sure I was aware they had a driver who could drop me off at work or back home. The service work was done in the time frame and they explained everything that was done and walked me out to my car. More