Murfreesboro Nissan
Murfreesboro, TN
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Got brushed off I called in looking to get a deal working on a brand new Nissan Frontier with a sales rep. I told the rep I had my choices narrowed down to a new fron I called in looking to get a deal working on a brand new Nissan Frontier with a sales rep. I told the rep I had my choices narrowed down to a new frontier or a used F-150. I have found the exact F-150 I want and Murfreesboro Nissan has the exact Frontier I want. I made this known at the beginning of our conversation. And instead of discussing the vehicle I had picked out at Nissan, this rep kept trying to talk me off of the F-150 I had already picked out. After firmly telling him three times I was not interested in their F-150s and wanted to discuss a new Nissan Frontier, the point finally got across. After telling him which exact car that I wanted (that he has in stock) he prompted me to fill out a trade appraisal online. He said once he received that, he would call me back with rough figures so I can make my final decision. As promised I filled out my appraisal no more than 5 minutes after our phone call. Then I waited.... and waited.... two hours had passed and I decided to follow up with the dealership. My salesman had left and my trade magically never went through (even though I have direct confirmation of my trade appraisal via email directly from the dealership). This is my second time trying to do business at Murfreesboro Nissan and this is the second time I’ll be walking away with a vehicle that isn’t theirs. Salesman seemed didn’t want to listen to my needs or follow up. Seemed to interested in trying to get me to buy used... More
It was quick and to the point and no bickering over prices. It was a good experience. He was very helpful and knowledgeable about the armadas . There was no bickering involved in the prices. Once he found out w It was a good experience. He was very helpful and knowledgeable about the armadas . There was no bickering involved in the prices. Once he found out what I wanted it was quick and easy. More
this my second home and Mr Jerry Web is my DAD 11 years of business 4 vehicles that's for only me and about total over than 12 "may be more" for all our family all cars bought only exclusively Niss 11 years of business 4 vehicles that's for only me and about total over than 12 "may be more" for all our family all cars bought only exclusively Nissan Murfreesboro and still counting More
Will not stand behind work Had my Titan serviced at this dealership. Few months later fuel filter fails pouring diesel everywhere. I had to have it towed to local dealership to Had my Titan serviced at this dealership. Few months later fuel filter fails pouring diesel everywhere. I had to have it towed to local dealership to find out what the problem was. Come to find out the technician didn’t install filter correctly causing it to blow. Note that when this happens it is not covered by warranty. Dealership is supposed to fix there mistakes. After multiple calls and talking to the service department manager. It is not there problem. They will not pay to fix there mistake even with matching serial number on the filter matching the service record on the Nissan database. One of there technicians has cost me around 450.00 out of my own pocket and they refused to make it right. More
Great Experience This is the 2nd vehicle we have bought from Paul Boyer at Murfreesboro Nissan and he is a pleasure to work with. I told him what I would do and witho This is the 2nd vehicle we have bought from Paul Boyer at Murfreesboro Nissan and he is a pleasure to work with. I told him what I would do and without a lot of going back-and-forth we had come to an agreement. When I got there to pick up my vehicle the time there was minimal. Great experience. More
Good service in and out in alittleover an hr They get you in and out asap, said would take about an hour took just a little over the hr. I had my oil changed and tire rotated. They get you in and out asap, said would take about an hour took just a little over the hr. I had my oil changed and tire rotated. More
Check Engine Light Tech took my car in and a complete diagnostic was done. Nothing found to be an issue. No charges were billed and tech explained what was checked. Tech took my car in and a complete diagnostic was done. Nothing found to be an issue. No charges were billed and tech explained what was checked. More
Great Service! My technician, Kathy Soland, is the best! She always gives me great service. I have all my work done at Nissan of Murfreesboro and always will! My technician, Kathy Soland, is the best! She always gives me great service. I have all my work done at Nissan of Murfreesboro and always will! More
Great Service In and out in less than 4 hours, end to end...never ignored and a great price and experience. Second purchase in 5 years and was still a wonderful ex In and out in less than 4 hours, end to end...never ignored and a great price and experience. Second purchase in 5 years and was still a wonderful experience. More
Great Experience! We truly had a great experience! It was obvious that every person we worked with went above and beyond! We bought our last car here and we will buy ou We truly had a great experience! It was obvious that every person we worked with went above and beyond! We bought our last car here and we will buy our next one here too! More