Murfreesboro Hyundai

Sales person, Ethan, backed out of a verbal offer for me and evidently wasn't going to tell me because I had to ask. I backed out of the deal because he betrayed my trust at that point. For 2 days he left h and evidently wasn't going to tell me because I had to ask. I backed out of the deal because he betrayed my trust at that point. For 2 days he left harrassing calls on my cell fone, said "I'll tell you one thing, woman..." , called me a xxxxxxx on one call, and cursed me. I called the general manager, Lisa Orozco, who basically took up for him, offered no apology whatsoever, and said she would "counsel" him. I asked to speak to the owner, David Harris and wanted his email--she gave me her email and said that anything that goe to him goes through her first. Very disrepectful, rude, company who does not value customers, I feel they are dishonest and as a matter of fact I expect they probably are gouging on their prices of some of the products. My salesman was obviously unstable and from the reaction of the general manager it seems she is too. STAY AWAY FROM THIS PLACE. More

Ran Diagnostics for one week, fixed minor problem and missed major A/C compressor problem. Tech diagnosed major issue within 2 minutes after I inssited a tech ride with me. Service manager went from de missed major A/C compressor problem. Tech diagnosed major issue within 2 minutes after I inssited a tech ride with me. Service manager went from defensive, to aggressive, to down right rude. They never fixed A/C compressor problem. My cost including rental car was over $400.00 for "new spark plugs." More