Murfreesboro Hyundai
Murfreesboro, TN
Filter Reviews by Keyword
By Type
Showing 718 reviews
Southeast Signature Motors is the absolute BEST dealership I've ever had the PLEASURE of doing business with. They are friendly, warm, and genuine. Best of all, I got the price, the car AND interes dealership I've ever had the PLEASURE of doing business with. They are friendly, warm, and genuine. Best of all, I got the price, the car AND interest rate I wanted. Plus, the entire process took less than 3 hours. Please ask for Steven Totok he's terrific! He showed me how to pair my cell with the bluetooth, set the clock, and showed me every single feature on the car and how it worked. I love my 2010 Hyundai Tucson AND Southeast Signature Motors. They treated me with respect. More
This was my first time buying a car and I came in expecting to have to deal and argue, especially after working with a couple of other dealers around town. My dealer Cory was what made my car buying expecting to have to deal and argue, especially after working with a couple of other dealers around town. My dealer Cory was what made my car buying experience so enjoyable. He was very courteous and laid back. There was no pushy sales pitches or attempts to sway me to one vehicle or another. We first started communicating by email and after I told him what I was looking for he immediately sent me all the options on the lot that met my criteria. He didn't push me to send him my phone number after I chose not to put it on my inquiries. He was very prompt and detailed in all his responses by email and all my questions were answered with no bs. When I came in he immediately greeted me and at the door, gave me all of his undivided attention, and got things rolling quickly. When I told him which car options he sent me were out of my price range, that was the end of it. There was no bugging to try and get me to "just take a look at them" and we moved on to the ones I was interested in. He lined up all the vehicles under the roof and explained the differences, allowing me to check them out in as much detail as I wanted without hovering over my shoulder. I feel all my questions and requests, such as carfacts reports and service/inspection records, were taken care of quickly and honestly. When inspecting the car I found an ash tray that didn't stay retracted and Cory had it immediately pulled into the shop to be repaired while we did the final paperwork. After I purchased the car he took me around the dealership and introduced me to all of the staff and explained how to get things taken care of in the future. He made himself available to me in the future and when I later called that night to request some copies of paperwork I forgot he stayed after hours until I got there to get them to me. All in all, Southeast Signature Motors had some unbelievable deals, a very courteous and honest staff that seemed to genuinely car about their customers. In case anything was unclear, I would highly recommend Cory Smith to be the one to help you find your next car. More
As a first-time car buyer, I was nervous about being pressured to buy. I visited this dealership while I was still "shopping," and came back to it as soon as I felt ready to buy. I would highly reccomme pressured to buy. I visited this dealership while I was still "shopping," and came back to it as soon as I felt ready to buy. I would highly reccommend visiting this dealership, as I feel that they are honest, customer-driven, and offer outstanding deals. I bought a pre-driven Hyundai Elantra that feels and looks like new, and was exactly what I was looking for. This is an exceptional dealership, which provides outstanding customer service and offers the best deals on quality vehicles. I am elated with my purchase and experience with Southeast Signature. More
My wife & I talked to Nell(salesperson)about a 2007 model vehicle and told her the monthly payment amount we was looking at on 72 month loan with so much down and a trade-in they evaluated. We told her we we vehicle and told her the monthly payment amount we was looking at on 72 month loan with so much down and a trade-in they evaluated. We told her we were looking at a different model at Alexander Ford down the road at the same price but my wife was more interested in Southeast's van. Nell said give her until the next day(Sat.) and she would get back with us on what they could do. Meanwhile, Alexander Ford called me Sat morning with a good interest rate and $10 over our monthly payment that we had discussed. I told him we were waiting to hear back from Nell before we decided. I called her after talking to Alexander's salesperson and told her his deal and asked if she'd found out anything yet. She put us off until Monday with a lame excuse. I called back to talk to a sales manager Tues. after not hearing back from Nell Mon.. I talked to Tony(sales manager) and he said he would check it out. He called back and said they couldn't get our payment where we wanted it. I asked him where we were at on their figures and they were at a high interest rate and $60.00 a month payments higher than Alexander Ford on the same amount of money. I told him it sounds like they are ripping us off compared to what Alexander offered. He said "Why don't you buy their vehicle then?". Needless to say I overloaded him with select words and told him I wouldn't buy from there now and I hope they lose business. I am telling everyone I know of their practices and hope others do too. More
I recently purchased a car from Southeast Signature in Murfreesboro, and had an excellent experience. I started my searching by looking online at numerous auto sites(car.com, autotrader.com, automart, Murfreesboro, and had an excellent experience. I started my searching by looking online at numerous auto sites(car.com, autotrader.com, automart, usedcars.com) and came across a used jeep wrangers so I submitted a quote request. (please keep in mind that I did this to about 10 different dealerships) The first email I received was from Matt Brown the Internet Director at Southeast, then about 10min. later he called me informing me that the vehicle was still available and asked when was I going to be available for a test drive. Well, I went in that night. When I got there the vehicle was pulled up to the front of the store waiting for me, it was cold outside and the jeep was already warmed up. I went for a test drive, and I fell in love with it. Mr. Brown runs his internet department very well. GREAT CUSTOMER SERVICE. If you are interested in purchasing a car, Mr. Brown offers a NO HASSLE, NO HAGGLE experience. I love not having to worry about anything. I strongly recommend this Matt Brown and his Excellent Internet Department More
Lisa had a bad attitude me the whole time. It’s hard to understand why they would treat people like that, when they are trying to sell a car to them. Very bad experience I know people at a local Je hard to understand why they would treat people like that, when they are trying to sell a car to them. Very bad experience I know people at a local Jeep dealership 25 miles away at Wilson County Automotive who said that they have had Client buy cars from them and not Southeast because of there service and bad attitude and the fact that they are flat out rude to there customers More
Sales person, Ethan, backed out of a verbal offer for me and evidently wasn't going to tell me because I had to ask. I backed out of the deal because he betrayed my trust at that point. For 2 days he left h and evidently wasn't going to tell me because I had to ask. I backed out of the deal because he betrayed my trust at that point. For 2 days he left harrassing calls on my cell fone, said "I'll tell you one thing, woman..." , called me a xxxxxxx on one call, and cursed me. I called the general manager, Lisa Orozco, who basically took up for him, offered no apology whatsoever, and said she would "counsel" him. I asked to speak to the owner, David Harris and wanted his email--she gave me her email and said that anything that goe to him goes through her first. Very disrepectful, rude, company who does not value customers, I feel they are dishonest and as a matter of fact I expect they probably are gouging on their prices of some of the products. My salesman was obviously unstable and from the reaction of the general manager it seems she is too. STAY AWAY FROM THIS PLACE. More
Ran Diagnostics for one week, fixed minor problem and missed major A/C compressor problem. Tech diagnosed major issue within 2 minutes after I inssited a tech ride with me. Service manager went from de missed major A/C compressor problem. Tech diagnosed major issue within 2 minutes after I inssited a tech ride with me. Service manager went from defensive, to aggressive, to down right rude. They never fixed A/C compressor problem. My cost including rental car was over $400.00 for "new spark plugs." More