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Murfreesboro Hyundai

Murfreesboro, TN

3.7
718 Reviews

1625 S Church St

Murfreesboro, TN

37130

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Showing 718 reviews

June 28, 2011

My experience with Signature was very enjoyable. I would recommend them to anyone. Austin was very easy to work with and had a lot of helpful information regarding the vehicle I purchased. More

by Amcneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lame
June 23, 2011

I had an excellent experience at Signature with Van. I found the car I wanted easily on their website. Then called ahead of time to get details on financing. The process went extremely smoothly. I love More

by athnapchs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Hayes
June 21, 2011

Van and Chad are both so friendly, knowledgable, helpful and truly want you to be happy with your purchase! Buying a car has never been so easy, stress free and even dare I say it enjoyable! They worked the More

by ghudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Hayes and Chad
June 20, 2011

We bought our new Elantra from Signature Hyundai on June 13. We were looking at it when this friendly lady approached us and asked if she could help. She introduced herself and began to answer our question More

by Glenda McCaleb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nell
June 19, 2011

I purchased a new Genesis from Van yesterday and still can't believe how simple the process was! He went out of state to get the car I wanted and didn't try to sell me on something already in his lot. He More

by jnava
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Hayes
June 14, 2011

I had a great experience with Signature Motors. Thank you very much for your time and customer service and efforts. Van and I worked out all price options and trade in details prior to actual arrival at More

by cyoung2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Hayes, Richard Rice
June 13, 2011

I was in the market for a new Jetta TDI. I stopped by and talked to Dennis, he was a nice guy. Knowledgable about the product. I worked out a price with him for the new car as well as a trade in. I ca More

by thetrampster
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis, Van Hayes
June 08, 2011

The service department is so pleasant to work with. They did not talk down to me (an older woman) which I appreciate. They are honest in their dealings, telling me that certain items which I had asked them More

by sautee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, George Bolton
June 07, 2011

Ultimately what we were trying to accomplish and what they finally had to offer didn't work out. I tried to give as much information as possible up front to make the transaction as painless as possible, More

by kshaf70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Van, Chris
Jun 20, 2011 -

Murfreesboro Hyundai responded

I am sorry things did not work out for you here at the dealership. I think there was simply a mis-understanding When I asked about the situation, I was told originally you were turned down by a few banks, and we asked if you wanted to continue and you approved that with the salesperson. The salesperson then told the finance manager to continue, and he then got you approved but we were off by $80 on two (2)vehicles per month. So that was 5 banks per vehicle and then we got you approved on the final bank. I think somewhere in the deal we just had a break down of communication, I apologize on the behalf of the sales person, he was under the impression that you went ahead and authorized us to continue trying to get the deal done. When Van asked you that, you approved for Howard to get the deal done. It is very common to look at 3 to 5 banks per vehicle for the best rates and loan approval. You were denied on the first 4 banks per vehicle so that is 8 total and then the final bank approved you for both vehicles, that is another 2 so a total of 10. Sorry things couldn't have worked out better.

May 31, 2011

My visit to Signature VW Hyundai of Murfreesboro was a pleasant and surprising one. I did not really expect to buy a car on my first visit. I wasn't hassled into buying a car but was asked what can we do More

by first class
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
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