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Murfreesboro Hyundai

Murfreesboro, TN

3.7
718 Reviews

1625 S Church St

Murfreesboro, TN

37130

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Showing 718 reviews

July 17, 2011

If you visit this dealer, take your lawyer with you. The If you visit this dealer, take your lawyer with you. The sales people are good folks, but watch the closing, read everything before you sign or you More

by Richard Ulmer
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Van Hayes
Jul 26, 2011 -

Murfreesboro Hyundai responded

I am sorry that you feel this way. However I communicated with you in dealer rater on 2 emails that if you would just send me the emails showing what you had agreed to before you signed the contract I would help you by adjusting the contract. When the dealership is willing to help resolve the problem, why would you choose not to cooperate to resolve the problem? We strive to take care of each customer and our Dealer Rater record shows that. Dealerships and customers can both make mistakes, but a failure to communicate on your behalf can only leave us with broken relationship.

July 11, 2011

I had a great experience at this dealership. Courteous sales staff that was very conscientious but not pushy. I felt like they were very interested in what car was best for me. I would recomend them to More

by Blake Stephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Hayes and Rich
July 08, 2011

The salespeople were straight forward. They did what they said they were going to do. They were very effecient. After much shopping, this was the only dealership that went out their way for our busine More

by Sueg2116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and VanThe salespeople wer, Amy Hale
July 04, 2011

Ryan Adams & Van Hayes are outstanding salesmen. Ryan was out by our car by the time we got our to look wanting to know if he could help. We told him what we were looking for & he took us straight to the More

by wellbucket2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Adams & Van Hayes
July 02, 2011

I had been car shopping all day with the quote and interest rate from my bank. I also had a list of car criteria that I would not budge on. I was about to give up when I got to Signature and was greet More

by froggi7769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rice and Chad
July 01, 2011

So I purchased a certified 2007 Jetta, needless to say it has been in the shop numberous of times within 3 weeks of purchase. Of course they will fix it under warranty. When you pay extra money to have the More

by maverick436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Espsipo, Van Hayes
Jul 14, 2011 -

Murfreesboro Hyundai responded

Thank you for coming into our dealership and apologizing. I would have hoped you would have taken down your comments or issued a retraction. Your apology to our service department is accepted. I do thank you for the comment about our great customer service, but we don't use it to suck you in but to make you a satisfied customer before and after the sale.

June 30, 2011

Chris was awesome! He worked really hard at finding me the exact car I wanted and he kept me updated through the whole process. He made the ordinarliy unpleasant experience of negotiating and buying a new More

by kristyroach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
June 30, 2011

Everything was excellent except for a not so pleasant encounter with my salesman's boss, Chad, but it all eventually worked out. There are no complaints about my dealings with Van who actually sold me t More

by edhoge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Hayes and Chad ?
June 29, 2011

Van Hays at Signature did a great job making sure that I was a happy customer. Super easy to work with and no run-around that you might typically get. Best and easiest car purchase I have ever made. I wi More

by gregcasals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Hays
June 28, 2011

I was referred to this dealership by the USAA Car Buying Service. I was contacted by Van Hayes within minutes of being referred. Van was courteous and helpful in meeting both my needs and wants. The exac More

by 2011 Golf TDi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Hayes
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