Murfreesboro Hyundai
Murfreesboro, TN
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I came into the dealership to purchase my first new vehicle. It was an exciting and nerve wracking experience! I knew I was coming in for a Hyundai Tucson, and happened to see one in a unique colour on vehicle. It was an exciting and nerve wracking experience! I knew I was coming in for a Hyundai Tucson, and happened to see one in a unique colour on the showroom floor. I knew I had to have it. Amy Hale hung in there with me through every step of the way, and made the experience one to remember. I have been LOVING my Tucson ever since driving it off the lot in September. I recently brought it in for the first oil change, and Austin and his team were great and extremely friendly. I felt comfortable the moment I drove the car into the service area. The work was done in a timely manner, and I will definitely be returning for my service needs in the future. More
They did not fix issues with car we purchased...as a result the car will cost us a addtional 3000.00 to fix out of our pocket. They assured us the car was fixed. result the car will cost us a addtional 3000.00 to fix out of our pocket. They assured us the car was fixed. More
This dealership has been the most professional, courteous and easiest to work with than any other dealership I have used over 40 years. Everyone was very helpful and eager to make all transitions as smooth and easiest to work with than any other dealership I have used over 40 years. Everyone was very helpful and eager to make all transitions as smooth as possible...I would highly recommend all of those involved to everyone I know. More
We had an awesome experience with Signature Hyundai. Jason Hoehne was our sales person, and once my wife and I started looking at which vehicle would be best for our family, there was absolutely no pres Jason Hoehne was our sales person, and once my wife and I started looking at which vehicle would be best for our family, there was absolutely no pressure from Jason or the dealership. We were able to come in and browse on several occasions without the hassle of having someone standing over our shoulder, and once we narrowed down our choices, scheduling a test drive was easy. Since my work schedule does not allow me a lot of free time, Jason was able to take all my information via internet and phone, process the entire deal, and all we had to do was come in and sign the paperwork! We bought our 2013 Sonata GLS with 9 miles on the odometer, and a full tank of fuel, for less hassle than some people experience at the grocery store. This dealership has an outstanding asset with Jason, and the process is truly painless. We love our new car, it's getting better fuel mileage than even Hyundai advertises, and I would definitely recommend anyone to this dealership. Thanks again Jason, and the staff of Signature Hyundai. More
The whole dealership is shady. Apparently the dealership is a revolving door of salespeople. We looked at a jetta tdi but it was too small for what we need.. Looked at the passat with no intention to bu is a revolving door of salespeople. We looked at a jetta tdi but it was too small for what we need.. Looked at the passat with no intention to buy because of its cost. Salesperson originally was overly optimistic about what my car was worth. Then over negotiating on the phone they gave me numbers down to 26,000 on the passat tdi. A great price that I was surprised with because I knew vw really didn't negotiate on the tdi. I came back in to sign the deal and was informed that the car they were delivering for me was a premium at 33000. Then e salesman introduced me to the sales manager. After looking at his screen I saw that they had the price back at 29,500. I walked out then, having wasted most of my day. I drove to another dealership 30 miles away the next day and will probably buy from them. I wouldn't trust signature for an oil change. More
Austin was a great man to work with in the service dept. he was respectful, and went above and beyond to help us through an ongoing difficult situation. The man who solved the problem, I think his name is he was respectful, and went above and beyond to help us through an ongoing difficult situation. The man who solved the problem, I think his name is Tim, also took the time to make sure the car was fixed right. More
My wife and I despise car dealerships but found Signature with Van Hayes and Howard Litvack (yes even the finance man!) 100% refreshing. We live in the Huntsville, AL area and found out about Signature VW Hy with Van Hayes and Howard Litvack (yes even the finance man!) 100% refreshing. We live in the Huntsville, AL area and found out about Signature VW Hyundai through their participation in the USAA/Zag program. It was worth the short drive to close the deal and pickup our new Jetta. This was a no pressure, no guilt, no regrets transaction from start to finish (90% of this transaction occurred via email and on the phone with only a few minutes at the dealership -- they highly respected our time). Van is doing his best to build a reputation based on customer service first. He is very knowledgeable about the world class products that he sells including the available options and sensible configurations to fit your goals. I highly recommend those interested in a VW, Hyundai, or a quality used vehicle to take advantage of their desire to built a great reputation. Just give Van a call or send him an email. More
Ashley was incredibly friendly and helpful. We were in the market for very specific features which she helped us find in a fair priced used car. The car runs great and has had no problems since we purchas the market for very specific features which she helped us find in a fair priced used car. The car runs great and has had no problems since we purchased it two months ago. I would most definitely buy another car from here! More
I bought a used Nissan truck from Signature a few weeks I bought a used Nissan truck from Signature a few weeks ago, I found the truck on the internet and got a prompt reply from I bought a used Nissan truck from Signature a few weeks ago, I found the truck on the internet and got a prompt reply from Ashley after requesting info on it. I'm from Alabama about a 3hr drive but the truck had really low miles, a good price and was pretty much exactly what i was looking for. I had to get a day off work and they held it for me for almost a week, they even beat my credit union's interest rate by .25% so I went with their financing. All around great experience! That's not the end of the story, a little over a month after buying the truck I had to take it to the local Nissan dealer, all of a sudden it got to where it would barely run. Long story short an air intake pipe was missing and the mass air flow sensor had clogged and shorted out. Pipe, sensor, and labor it came up to almost $800. I don't know how the pipe came up missing, but keep in mind I had bought the truck AS-IS, but after calling and talking to the General Sales Manager Tony E., he agreed to split the bill with me, which I was more than satisfied with, considering they really had no obligation to do anything for me. Truck is back running like a top! Thx Signature! More
I cannot say enough good things about Signature, and in particular, what a great experience I had working with Van Hayes to purchase by Lexus IS250. He went above and beyond to make every step of the proce particular, what a great experience I had working with Van Hayes to purchase by Lexus IS250. He went above and beyond to make every step of the process stress free and a rather enjoyable experience -- something I wasn’t sure would happen when dealing directly with a dealership. From the first email I sent inquiring about the car to the time I drove it off the lot, everything was impeccably handled and is by far the most painless experience I have ever had buying a car. I highly recommend working with Van when purchasing a new vehicle, and I will recommend him and Signature to everyone I know. Well worth the drive to Murfreesboro. Thanks again Van!!! I LOVE my new car!!!! More