Murfreesboro Hyundai

Great Experience Just wanted to say how much I appreciated Jessica Conley’s experience when I walked into this dealership with questions about a new car for me. She wa Just wanted to say how much I appreciated Jessica Conley’s experience when I walked into this dealership with questions about a new car for me. She was professional and so helpful in my search. I decided now isn’t the time for me to buy but I will certainly call on Jessica when I am ready to purchase my new car. More

Very pleasent buying exspereance. We were very pleased with Murfreesboro VW-Hyundai. Manny was our sales man, he is very knowledgeable courteous and efficient. Never pushy, we hit it o We were very pleased with Murfreesboro VW-Hyundai. Manny was our sales man, he is very knowledgeable courteous and efficient. Never pushy, we hit it off great. They have a killer warranty program that was a big part of my diss to buy there. I would highly recommend you talk to Manny if your in the market for a Hyundai. More

Exceptional Service Michael Lyles helped me step-by-step through becoming a first time car buyer. I was nervous to enter a car dealership but Mike listened to what I wan Michael Lyles helped me step-by-step through becoming a first time car buyer. I was nervous to enter a car dealership but Mike listened to what I wanted in a vehicle and fully delivered. The finance associate, Wes Martinez, was very helpful as well. Mike and Wes took the time to make sure I was fully informed, providing me with honest answers. With their patience and guidance, I purchased my very first car. I am more than satisfied with the service and my vehicle! More

Greatest buying experience ever We bought a new 2019 Hyundai Santa Fe yesterday 8/21/19 and it was the best buying experience in our 50+ years of buying cars. Our salesman Ken Steven We bought a new 2019 Hyundai Santa Fe yesterday 8/21/19 and it was the best buying experience in our 50+ years of buying cars. Our salesman Ken Stevenson is the best we have ever had. He took time to explain and demo how to set all the features up that was on the car before we ever drove it. Then he explained how all the safety features would work as we drove. First class demo. Then the purchasing of the SUV was easy and stress free taking very little time. The price was fair and we are extremely happy with our experience and purchase. If you are in the market for a vehicle I would recommend Ken to anyone and feel you would be pleased with the way you were treated. More

DONT BUY FROM THESE PEOPLE!!! PLEASE do yourself a favor and don't give these CROOKS a dime of your money. When considering purchasing a car from an authorized dealer with hundreds PLEASE do yourself a favor and don't give these CROOKS a dime of your money. When considering purchasing a car from an authorized dealer with hundreds of cars in their lot, I expect a much more straightforward and honest approach vs a small dealer. Unfortunately this lot operates right in line with the SLEAZY stereotype car dealerships often have. From start to finish, every step of the car buying process with this lot was sleazy and dishonest. I was shopping for a Hyundai Sonata and specifically wanted one with a touch screen display in the car. After shopping around for days all around Nashville I finally found the car I wanted at a decent price of around 13,300 from this lot found on edmunds.com. I decided to call in to make sure the car was still there and to let them know I planned on coming by a few days later that Saturday. The salesman disagrees with the price I have found and says it is listed for 14,300 on their site. I directed him to the edmunds ad and after speaking with his manager they agreed to give me the edmunds price only if I financed through them. I reluctantly agreed as I prefer to use my local bank. Fast forward a few days and I arrive at the lot with my wife and two young kids under 2 and excited to purchase this car. After speaking with the same salesman I had on the phone originally named Austin who claimed had some young kids of his own so I trusted him to take care of me. After a few hours and a lot of paperwork his manger comes to me and says "I'm sorry but we aren't going to sell you the car for 13, 300, you will have to pay the price" I respond with "I just drove 3 hours to come buy this car and i was told by your salesman and a different manager that yall would honor the edmunds price if I financed through your lot" he didn't seem to care about that at all and would not come down more than a few hundred dollars from the 14,300 price he was now insisting on. I told him I was interested and that was bad business and walked about to my car. While beginning to load my kids up they ran out the door and said "we will do the deal" and walked me back in. After another hour they came back with the new paperwork and had to typed up for 13,400 NOT 13,300 as we had discussed but I didn't want to argue and wait for them re-print everything so I just kept quiet. So then we moved on to financing where they supposedly shop with "30+ banks to get you the best interest rate" keep in mind me and my wife have over 750 credit scores and have never missed a payment on anything so our interest rate should be very low. The best they could do was 5.85% which was worse than my local bank, but I accepted. Once we go to pay I notice a $750!!!! dollar docking fee. I have not bough many cars as I am only 24 and though this was very high but didn't really have the knowledge to argue with it. Ive since found out most dock fees are less then $250. Reluctantly I paid it as I was ready to leave after 5 hours and lots of lies we had dealt with. I pay $2000 down and am finally handed the single key for my car. They hand me ONE key with NO POWER LOCKS CONTROLS. This is a 2016 Hyundai Sonata with 36,000 miles and they feel its okay not to tell me over this 5 hour span they only have a single key that doesn't even control the power locks. I look at the salesman with disgust and you can see the embarrassment on his face. He just said "sorry I forgot we only had this one key" I was so angry at this point, but instead of going in the cause a scene I left. I called back and expressed my concerns with multiple "managers" asking for them to mail me a key that can control the power locks. They just played it off and promised they would call back and never did. I spoke with Bob and Josh who are both worthless. You would think this would be the end of it, but I got one more kick in the face on my way out, hopefully to never deal with these idiots again, my 5.85% interest rate on my loan skyrocketed to 8.2% in a period of 3 MONTHS. I didn't miss any payments and my credit has stayed the same. I feel like this had to be intentional. I have quickly refinanced so they don't get another dime from me. More

Wonderful staff! Everyone was so helpful and made it such an easy process!! I would recommend them to anyone!! Michael Lyles was the best!!!! And love my car! Everyone was so helpful and made it such an easy process!! I would recommend them to anyone!! Michael Lyles was the best!!!! And love my car! More

great experience Everything about this dealership is top notch. The cars are great and the sales staff is even better. Boyd was everything anyone could want in a sales Everything about this dealership is top notch. The cars are great and the sales staff is even better. Boyd was everything anyone could want in a salesman! More

lots of answers! I came with a lot of questions about a few possible new cars for myself and left the dealership with a couple more possible cars! Boyd was so so so gr I came with a lot of questions about a few possible new cars for myself and left the dealership with a couple more possible cars! Boyd was so so so great and by far the best salesmen I've ever dealt with! More

terrific! My biggest problem with dealerships is that salesmen can more times than not be very uninterested or just not really genuine and I'm happy to say that My biggest problem with dealerships is that salesmen can more times than not be very uninterested or just not really genuine and I'm happy to say that was not my experience here! Boyd was just great and I feel like asked as many questions as i did! Left feeling informed and cared for! More

Mike Lyles is the BEST!!! I went to the dealership for my 1st purchase as an adult and Mike made everything so easy. I got a great deal and a great experience! I recommend givi I went to the dealership for my 1st purchase as an adult and Mike made everything so easy. I got a great deal and a great experience! I recommend giving this dealership a visit. More