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Murdock Hyundai of Murray

Murray, UT

3.2
1,216 Reviews

4646 South State St

Murray, UT

84107

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Showing 1,216 reviews

January 04, 2015

No return policy, only money policy. No Regrets, NO TRUE I lease a car, didn't do a test drive. I didn't like the car , so I went back to return the car. those guys think about money. I had to pay to return More

by MARCELO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Financial manager, sales manager, general sales manager, Suzy Dall
Jan 05, 2015 -

Murdock Hyundai of Murray responded

Marcelo, We appreciate your feedback about your experience. It is our policy to encourage all of our customers to test drive before purchase. You declined stating that you had owned Hyundai vehicles before. We were, of course, sorry to hear a few days later that you didn't like the car. We don't have a return policy, nor is it standard industry practice to take returns. We incur hard costs to transact a car sale and gave you what we feel is a reasonable figure to cover those costs to return the car. We do, however, have a no-cost exchange policy as part of our "No Regrets" promise and would be happy to help you find a different car that better suits your needs. We want you to have a positive relationship with us and will gladly do anything within reason to make sure things work out for you. Feel free to contact me if I can be of further assistance. Scott Keeler Customer Care Specialist Murdock Auto Group skeeler@murdockhyundai.com

January 04, 2015

Best experience Jason is an excellent partner. He is nice to me and wife. Great experience in buying a genesis. I felt like very comfortable and thanks a lot. More

by world
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2015 -

Murdock Hyundai of Murray responded

Thank you for sharing your experience with Murdock Hyundai of Murray. We appreciate your business and are pleased to hear that Jason took such great care of you! Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group

December 16, 2014

Best Car Buying Experience We had such a great experience buying our new Santa Fe that we returned 2 weeks later and bought a new Sonata Hybrid! Buying a new car has never been More

by flammb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Lystrup
Dec 17, 2014 -

Murdock Hyundai of Murray responded

We are all about a fun buying experience and no xx! Thank you so much for your REPEAT business and for making Murdock Hyundai of Murray your car dealer. We hope you are loving your new Santa Fe and Sonata Hybrid. Those are awesome cars! Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group

December 14, 2014

Great Experience I reviewed the specs of the Hyundai Sonata Hybrid online and just stopped by for a test drive. I ended up purchasing the car on that unplanned trip. More

by gracie84058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tango Towns
Dec 17, 2014 -

Murdock Hyundai of Murray responded

We are honored to have been part of your car buying experience. Thank you for giving Tango and Murdock Hyundai of Murray the opportunity to earn your business! We hope you are enjoying your new car! Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group

December 07, 2014

Fast and no nonsense Jon was great he understood what I wanted and what I was willing to pay. We went to the dealership so they could see our trade, look at the car we wan More

by 435447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Walsh
Dec 10, 2014 -

Murdock Hyundai of Murray responded

Thank you so much for sharing your experience with Jon and Murdock Hyundai of Murray. We appreciate your business and hope you'll continue to enjoy your new car! Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group

December 05, 2014

Nestor was excellent to work with. I was shopping on the internet for a used car, and Nestor responded to me and was the most courteous and professional car salesman I have ever dealt w More

by paul.heiner.75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Robles
Dec 10, 2014 -

Murdock Hyundai of Murray responded

Paul, Thank you for sharing your experience. We are fortunate to have Nestor on our team and are happy to hear that he was able to serve you well. We appreciate your business and your willingness to recommend Murdock Hyundai of Murray! Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group

December 01, 2014

Quick, Fair, and Friendly I was shopping via the Internet for a new Hyundai Sante Fe. Murdock Hyundai responded very quickly and was very informative. Based on our conversati More

by vicky.gerhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2014 -

Murdock Hyundai of Murray responded

Thank you for taking the time to drive down to Murray to visit with Jason Stocking and the team here at Murdock Hyundai. We appreciate your business and recommendation of our dealership to others! Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group

November 25, 2014

Patient, reassuring and full of answers. We walked in late on a Saturday evening to check out the used vehicles that we could use as a secondary car for our family, and were lucky to be direc More

by trave801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Robles
Nov 28, 2014 -

Murdock Hyundai of Murray responded

Thank you for sharing your experience with Nestor and Murdock Hyundai of Murray. We're happy to hear that you are enjoying your Jetta! Please let us know if we can be of any further assistance. Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group

November 24, 2014

Friendly, Low Pressure Jon Walsh was very friendly, happy and went out of his way, even on his day off, to help me finish the deal. He could have been a bit more knowledgea More

by CaptainFun333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Walsh
Nov 24, 2014 -

Murdock Hyundai of Murray responded

Thank you for the feedback and for choosing to do business with Murdock Hyundai of Murray. We appreciate it! Please let us know if you have any lingering questions about your car or the transaction. Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group

November 18, 2014

Quickest car we ever bought! We have purchased several new cars over the years, but never have we had such an easy and pleasurable time in buying a car. Thanks so much for your qu More

by Rocky White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Neslen
Nov 24, 2014 -

Murdock Hyundai of Murray responded

Thank you for your kind words and for your business. We hope you are loving your new car! Best Regards, Scott Keeler Customer Care Specialist Murdock Auto Group

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