Murdock Hyundai of Murray
Murray, UT
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When I bought the car the touted the wonderful service department, The reality is the people are great but the operation is a cluster F. The place is a construction nightmare and there is no waiting ar department, The reality is the people are great but the operation is a cluster F. The place is a construction nightmare and there is no waiting area. They did order a Lyft that took me to the mall…but it’s closed. BTW . Be careful buying a Hyundai Kona at least. The vehicles safety algorithms has almost killed me twice. Once by Emergency Breaking randomly, and yesterday the car tried to veer me left into a head on crash. Had to fight the steering wheel to keep from killing the family. More
they are selling cars that aren't 100% mechanically checked. i was sold a 2022 kona that has a mechanical problem that they told me the car had no problems at all. i tried to tell salesman of problem h checked. i was sold a 2022 kona that has a mechanical problem that they told me the car had no problems at all. i tried to tell salesman of problem he denied me claim. another salesman verified my claim and now i have to wait another month to get into the service dept. I believe the should just offer me the oppourtunity to exchange vehicle for one that works. this delership is a joke. More
We had a wonderful car buying experience. From start to finish Ricky kept us up to date on everything, and also took extra time to explain how things were going to work. All the employees see From start to finish Ricky kept us up to date on everything, and also took extra time to explain how things were going to work. All the employees seemed helpful and friendly. More
Everyone is very caring and professional in this dealership but you'll end up working with one sales representative and for me it's Luis. He is constantly working to meet your needs and doesn't give dealership but you'll end up working with one sales representative and for me it's Luis. He is constantly working to meet your needs and doesn't give up until he finds what you're looking for. You'll never regret him as your car guy. More
Hours of wait for a service with an appointment, and I had to physically go into the shipping container to ask to be helped when multiple people saw me waiting in front of it to be helped. They give a num had to physically go into the shipping container to ask to be helped when multiple people saw me waiting in front of it to be helped. They give a number to text to be helped, but they don't respond even when texting them multiple times a day and waiting hours. Their new motto should be no one cares because it's been nothing but regrets. More
Scott was very kind and helpful. He made the stress and experience of buy a car a breeze. Garret was excellent to work with in the finace dept. As well. He made the stress and experience of buy a car a breeze. Garret was excellent to work with in the finace dept. As well. More