Murdock Hyundai of Murray
Murray, UT
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The salespeople I spoke with were thorough and diligent, they explained every detail about my vehicle as well as walking me through the process of vehicle ownership. they explained every detail about my vehicle as well as walking me through the process of vehicle ownership. More
I make appointments for an oil change and they tell me it will be about 3 hours. They do Uber me to and from my house but I am without my car for way to long. It should not take that long. I think they are d will be about 3 hours. They do Uber me to and from my house but I am without my car for way to long. It should not take that long. I think they are double booking appointments or I think it might be because I have free lifetime oil changes they put me at the bottom of the list. This has been going on ever since I have owned the car. This is a joke and something needs to be done about it. My time is valuable, and I can’t get anything done while my car is in for a simple oil change. More
our car has in been in there over a month now and getting an answer from the service guy Chris or the manager Tyler is ridiculous since they never return phone calls. It has gone from good to the worst ever an answer from the service guy Chris or the manager Tyler is ridiculous since they never return phone calls. It has gone from good to the worst ever. The receptionist is very good at talking over me and not listening and giving excuses for the service people. Don't go there for any service. More
The Murdock’s take no responsibility for their business! The service department is run by incompetent employees that know nothing! I have had my vehicle there going on two months now. I’ve called numerous The service department is run by incompetent employees that know nothing! I have had my vehicle there going on two months now. I’ve called numerous times, yet, I have no update not a call back from my service adviser Creighton, his boss Tyler, called once but now he will not return my call! Even the Gereral manager, Stewart is a joke!!! The next step up the Murdock’s that have nothing to do with the business just collect a pay check!!! I’m having my car towed away from there to another Hyundai dealership I don’t want them to touch my vehicle after after all their deception, incompetency don’t buy a car or have your car taken there for repairs. You will be disappointed! More
I for one never contacted the dealership and they insisted that I was wanting a Hyundai to begin with and never would I want to buy a Hyundai, not if I had a choice. Once I asked them how they got th insisted that I was wanting a Hyundai to begin with and never would I want to buy a Hyundai, not if I had a choice. Once I asked them how they got this information, the calls and messages just stopped, seems to me something fraudulent or fishy is going on because if they weren't at fault for falsely obtaining my information then why wouldn't they reply to my inquiry and help me find out who gave the info to them to harass me about a car I never looked to finance? That makes me think about contacting my attorney and the proper authorities or even Get Gephart to look into this and find out how many people they are trying to "fish" into their dealership under the false pretenses that they will get into a car... Same scenario as an acquaintance of mine has since tod me about this happening to him as well. Not a very good business ethic or trustworthy dealership and I want answers so I will continue to seek them out any means necessary and no matter the cost. We will see if they have anything to say.... More
Great to work with. Very friendly staff. Good customer service. The sales representative did not pressure me. A good experience purchasing a car. Very friendly staff. Good customer service. The sales representative did not pressure me. A good experience purchasing a car. More
Murdock hyundai very helpful. Sales persons very easy to work with. Changed mind to purchase another car in stock. Will return to purchase another vehicle.. Sales persons very easy to work with. Changed mind to purchase another car in stock. Will return to purchase another vehicle.. More