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Murdock Hyundai of Murray
Murray, UT
1,216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,216 reviews
October 02, 2023
The sales staff we worked with were really good at listening and providing just enough ideas and options without being pushy. Service has been great as well. listening and providing just enough ideas and options without being pushy. Service has been great as well. More
by Doobie
Employees Worked With
Dave Pont
September 19, 2023
I bought a brand new 2018 Elantra. It has 10k miles on it as of this review. My paint is falling off in huge bubbles all over the car. They said sorry, it is a few months past warra It has 10k miles on it as of this review. My paint is falling off in huge bubbles all over the car. They said sorry, it is a few months past warranty. I will have to spend thousands to repaint the car that is literally in perfect condition aside from swaths of paint falling off the car. The service guy proceeded to tell me how, in the 2000's Chrysler had a similar issue and did nothing about it... Thanks buddy, my friend punched someone in the face, is that okay for the next guy to punch someone in the face because you can pull a bad event out of history. Be like the bad company in the 2000's. Was about to upgrade to a brand new Hyundai. Will never purchase a car from them again. They are cheap and do not take care of you. The two service guys kept looking at each other and smiling like it was funny to them, and were quite cynical about the situation. At least show a little empathy, or go work somewhere you can do that. More
by resident lindon utah
Employees Worked With
Two people at the Service desk, I will not name them., Alex Smith
September 05, 2023
I called the service department about a recall on my Hyundai Santa fe. The lady on the phone continued to tell me it was my fault the part broke and that I did not maintain my vehicle. I tried to tell h Hyundai Santa fe. The lady on the phone continued to tell me it was my fault the part broke and that I did not maintain my vehicle. I tried to tell her that I do maintain my vehicle, but she continued to tell me that the part broke because I didn't maintain the vehicle. There was a recall on the trailing arm across half of the US because it's a manufacturer defect. I change the oil, tires, spark plugs, etc.. I maintain my vehicles. They have a lying rude service dept. More
by buycondos
Employees Worked With
Service Dept.
June 09, 2023
A representative named Jace cold called me today out of nowhere. Woke me up and wasted my time with some disrespectful nonsense. Will never consider doing business with this dealership or any other Murdock nowhere. Woke me up and wasted my time with some disrespectful nonsense. Will never consider doing business with this dealership or any other Murdock dealer. More
by RaVell Lott
Employees Worked With
Jace
June 08, 2023
Very friendly and professional. They make you feel like family. Jorge our sales person was amazing. I definitely recommend him and Murdock in Murray to anyone looking for a car! They make you feel like family. Jorge our sales person was amazing. I definitely recommend him and Murdock in Murray to anyone looking for a car! More
by M5689
Employees Worked With
Jorge in sales and Chase in finance.
May 20, 2023
I bought my car last year and every time I have my car for service is horrible! System is down, people impolite, have to reschedule appointments. I am so regretful for having a Hyundai, if I had known the for service is horrible! System is down, people impolite, have to reschedule appointments. I am so regretful for having a Hyundai, if I had known the service, I would had stayed with Subaru... More
by tanoval
Employees Worked With
Service
May 18, 2023
Worst dealership ever. Bought a member buy back from there. Didn’t tell me it was a lemon from California. Have had in in for multiple issues since I bought it. Still is no Bought a member buy back from there. Didn’t tell me it was a lemon from California. Have had in in for multiple issues since I bought it. Still is not repaired properly. Plus I still have a warranty and they refused to fix it when I came back in. More
by DLH
Employees Worked With
Felt with multiple managers and associates. Person I bought this from has left a month after I bought it.
March 28, 2023
If there were a zero star rating that is what I would give them. 3 Hours for an oil change? How ridiculous is that. Also had an issue with the sound system that is well documented by Hyundai, including give them. 3 Hours for an oil change? How ridiculous is that. Also had an issue with the sound system that is well documented by Hyundai, including a TSB and the service advisor knew ”nothing about such an issue.” Stated they would have to “tear it apart” to see if we had messed with the premium sound system. Called another dealer who had me come right over on a Saturday and fixed the “very well known problem to them” in 30 minutes, then had us return in the afternoon to wash and detail the car. I will avoid Murdock Hyundai whenever possible in the future. More
by bririe44
Employees Worked With
Unknown
