Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Murdock Hyundai of Murray
Murray, UT
1,212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,212 reviews
April 28, 2012
I called and spoke with Alex regarding an on-line deal I was looking at. He invited me to come down to take a test drive. When I arrived, Alex and pleasant and very helpful. The initial car that I wanted to was looking at. He invited me to come down to take a test drive. When I arrived, Alex and pleasant and very helpful. The initial car that I wanted to test wasn't on your lot (they were enroute)and I asked to test the Elantra and WOW that was quite the experience. I wanted this car but the price was a bit out of my price-range. Alex talked to the manager and I felt like I was given a deal that worked for me. He intoduced me to Jonathan in finance while he saw to the details for the car. Jonathan was very informative but very nice and personable. After I purchased the car, Jonathan called me and told me that he was able to secure an even better rate for me. When I came in to re-sign the new contract, I found that he had gone out of his way to find me a key-chain. I have always felt it was important to get a key-chain when I buy a new car. I enjoy working with people who make me feel like we are instant friends and that is what both of them did. My son was with me at the time of the purchase, and the experience left a very positive feel for him as well. He has already recommended Murdock Hyundia to his friends! Thank you for the positive experience, it won't ever be forgotten! More
by afeveryear
Employees Worked With
Alex Smith and Jonathan (in finance)
April 26, 2012
Jason was not pushy. He allowed me to check out other cars even if that meant giving away the sale. He just wanted to make sure I was happy with my purchase. This was the first time I have ever bought a cars even if that meant giving away the sale. He just wanted to make sure I was happy with my purchase. This was the first time I have ever bought a brand new car and he was so patient with me. He answered all of my questions and even gave me more things to think about. He was very knowledgeable and made sure I got the best bank for my buck. I now have the cutest little blue Accent and it was all thanks to Jason. I just felt so comfortable that I didn't even have to rethink my decision. I knew it was the right one. More
by mlautoo
Employees Worked With
Jason
April 25, 2012
Great Dealership, whwn we needed to buy a car for my son, This was the dealership first on mind. Friendly atmosphere and especially, No pressure. This was the dealership first on mind. Friendly atmosphere and especially, No pressure. More
by mepaduajr1
Employees Worked With
Aron Williamson
April 24, 2012
I bought a certified used care from the Logan dealer. I will never buy one there again. After a week and a half of owning a 2007 Sonata with 82,000 miles on it. It had to be towed to the dealer. Problem, b will never buy one there again. After a week and a half of owning a 2007 Sonata with 82,000 miles on it. It had to be towed to the dealer. Problem, bad fuel pump. This might explain why I will not buy another Hyundai. Then it get even worst. Blake Murdock the Gm of the Logan dealership really cares about repeat customers and believes the UR the heart of their business, to the point that I walked out of the dealership having to pay around $300.00 for a service charge for a car 1 1/2 weeks old that I had not even come close to paying the 1st payment on. If you think this dealership cares about you they don not once you have left with a car. If you think their cars are Certified and top notch, they are not. I tell everyone I can about how bad of an experience I had with Murdock and will always continue to. They only care about your money, once you have left with the car they only care about how to make more off of you until you want another car and then they will do anything for you. My advice. If you do not buy NEW, DO NOT BUY FROM THEM More
by kostergaard
Employees Worked With
Blake Murdock the Gm of the Logan
April 24, 2012
I had a great experience at Murdock Hyundai. Greg worked with me in a very professional manner to find the car I wanted, then did all he could to work a deal that was agreeable. I never felt pressure, just with me in a very professional manner to find the car I wanted, then did all he could to work a deal that was agreeable. I never felt pressure, just a genuine desire to meet my needs. The finance guys and managers also provided excellent service. I would highly recommend Murdock to everyone. More
by aspilky
April 24, 2012
Jennie was great to work with. She answered all questions honestly. Buying vehicles is one of my least favorite things to do, but she made it tolerable. No pressure, no bull@#$%. My wife wants an SUV in a fe honestly. Buying vehicles is one of my least favorite things to do, but she made it tolerable. No pressure, no bull@#$%. My wife wants an SUV in a few months and we will be in to see Jennie. More
by fcvargo
Employees Worked With
Jennie Richardson
April 24, 2012
We came to Murdock Hyundai, considering a lease on a new vehicle. Even though leasing was a new experience for my wife and me, Greg was very helpful in answering our questions. He helped us find just the vehicle. Even though leasing was a new experience for my wife and me, Greg was very helpful in answering our questions. He helped us find just the right vehicle, and we never felt pressured into anything. The deal was fair, honest, and professional - which was not our experience at other dealerships. The finance manager was also very courteous and thorough in walking us through the final documentation. We are very happy we came to Murdock Hyundai! More
by HDavidson
April 23, 2012
I purchased a used car, and it had a burned out headlight! We left the dealership at dusk, and my husband noticed that I only had one working headlight on the way. I called the dealership the nex headlight! We left the dealership at dusk, and my husband noticed that I only had one working headlight on the way. I called the dealership the next day, and they said they could probably fix it, but they would have to get it approved and that that could only do it at the location where I purchased it (Lindon - one hour away from where I live), despite the fact that they have two other Murdock dealerships closer to Salt Lake. I told them to forget because I didn't want to drive all the way back out there and waste a full day waiting around for the service. Also, if it were a headlight on any other car, I wouldn't even be mentioning it, but it's a Volkwagen, and it has to be done by a mechanic/ dealership. Pep Boys told me that the cost was $150! I also thought the finance guy was a little annoying, but I guess that's his job. Other than this, I was satisfied with my experience. My disappointment is with the Service department for not catching the burned out headlight in the first place since the car is supposed to be able to pass inspection when I drive it off the lot. Also, my disappointment is in the customer service after they had made the sale and had my money. They could not work with me to get the stupid little headlight replaced at their Salt Lake dealership partner. More
by Metra
Employees Worked With
don't recall, a Michael maybe?
April 23, 2012
The service department is great! They always make sure I am completely satisfied. Their prices seem reasonable. Their time estimates for service are accurate. I will continue to take my car to them. am completely satisfied. Their prices seem reasonable. Their time estimates for service are accurate. I will continue to take my car to them. More
by mjmeredith
Employees Worked With
Tony
