Murdock Hyundai of Murray

I found Keith to be friendly and helpful in every aspect. He was very knowledge about the Sonata and we thank him and Murdocks for no pressure sales He was very knowledge about the Sonata and we thank him and Murdocks for no pressure sales More

Great experience, price was a bit high but the overall the efforts from Todd were worth it. No hassle, no pressure sales staff, very enjoyable experience. the efforts from Todd were worth it. No hassle, no pressure sales staff, very enjoyable experience. More

Car had engine light for speed sensor. This was the only light that was on. They charged us $80 to check it. They said it would cost about $2900 to fix and they would not guarantee it would fix the problem. light that was on. They charged us $80 to check it. They said it would cost about $2900 to fix and they would not guarantee it would fix the problem. Due to the speed sensor light they wanted to install a new timing belt even though it already had one less then 10,000 miles ago. They wanted to change the intake on the car. They wanted to redo all the wiring for the speed sensor to the right front wheel and some wiring to he transmission. I almost went with there estimate. However I decided to have a second opinion. So I took it to a small garage by them. They put it on the host and pulled the wheel to look at the sensor. Within 5 minutes of getting there they told me I had the wrong CV axle on the car. You would think Murdock would have noticed this. The Hyundai dealer installed this axle just a few weeks before. They told me it did not have the little gear for the ABS brakes on the end of the axle. I told them the car does not have ABS brakes. They told me it needed it even if I do not have ABS brakes. They installed a new cv axle I picked up at checker for $46 and charged me $60 for labor. So for less than 1/5 I paid at the dealership for the first cv axle it was fixed. There are not codes and the car runs like a charm. I paid a little over $100 to have the car fixed by an honest mechanic and paid over $600 to the people that created the problem in the first place and would have charged me an additional $2900 to try to fix it. However it would not have fixed it since they were not planning on changing the cv axle. More

Murdock Hyundai is awesome. In fact, they gave me the best car buying experience I've ever had! Scotty was very friendly and helpful; he wanted me to be sure that I loved the car before I bought it. I di best car buying experience I've ever had! Scotty was very friendly and helpful; he wanted me to be sure that I loved the car before I bought it. I didn't feel like I was being sold anything. They also worked around my situation and got me better deal than I had expected. It even took a lot less time-less than two hours to finish the buy. At other dealerships I've been to before it took more than twice as long. I feel like I got a great value in my brand new Hyundai Accent, with the best warranty, free oil changes, and the fast and courteous service of their staff. Overall, I am extremely satisfied with the experience. I've already recommended Murdock Hyundai to many friends, family, and coworkers. More

Was Overall pleased with the service and personal attention that a recieved from my Sales Consultant Todd Thornwall. The personal attention i recieved from him and his desire to make me happy and his attention that a recieved from my Sales Consultant Todd Thornwall. The personal attention i recieved from him and his desire to make me happy and his appeared desire to make me happy at all costs was awesome. He just seemed to have a true desire to make me happy even if that was not the case; he played it off as if it were, which is all that matters is making "me" the customer happy. There was an issue i had with me paying my down payment, then the dealership stating i didnt because of an employee that was later fired. I was pretty unhappy about and the way at first that i was treated, like i had lied about the fact that i had paid it was very much unappreciated and very unprofessional in my opinion. So the only way i would come back to this dealership is if i dealt with Todd thornwall and only him. Thanks More

Todd was a very qualified, professional and helpful sales person. He made sure that I was feeling comfortable with the process and answered questions professionally. He worked very hard to find the car I was person. He made sure that I was feeling comfortable with the process and answered questions professionally. He worked very hard to find the car I was looking for and giving me an opportunity to drive and consider options. I particularly appreciate the approach and never felt pressured at all. In fact, this was the best experience I've had in purchasing a vehcile. Along with Todd, the sales managers, finance manager and service staff were terrific. I will recommend Todd and the dealership without reservation. Mel Workman More

Dear Mr. Gibbs, good Dear Mr. Gibbs, good morning! 1. you're right. I care to believe that buying a car is a decision Dear Mr. Gibbs, good morning! 1. you're right. I care to believe that buying a car is a decision and we ought to have a second to none approach at the dealer. In your Portuguese with a Brazilian accent, you've made a friend in me. 1.1 one reason for me to trade my 2010 Sonata for a 2013 is mainly due to your treatment without pushing me in my process of deciding for this or that option. No hassles at all; nothing to be read between the lines. Also, I wanted to compliment Mr. Blake (with his Portuguese from Portugal) and Mr. Rich both for their rich quality in character on creating a beautiful environment for me to finalize the deal. 1.1.2 what else may say now? Everything is making me to love Hyundai because of you. Hyundai cars are the same, car dealers' staff not. 2. in short, I am more grateful for your friendly business way than you could possibly know. Obrigada! God bless you all. Jussara More

Overall Murdock was great, however; I do believe the price was a bit inflated. A bit upset about that, however; the overall experience of buying a car was far better than other dealerships I have dealt price was a bit inflated. A bit upset about that, however; the overall experience of buying a car was far better than other dealerships I have dealt with. More

Everyone I dealt with was just AWESOME. I would totally recommend these guys to anyone wanting to buy a car. They were willing to work with me and find me the perfect ride. The overall service was outstand recommend these guys to anyone wanting to buy a car. They were willing to work with me and find me the perfect ride. The overall service was outstanding. When I came back to get a rock chip repaired. It was the same great customer service. The waiting areas were clean, provided drinks, and had tv's to keep me entertained. 5 stars all the way. Great work guys!!! More

Everyone I met at Murdock Hyundai was professional and courteous. All my needs were met and my questions answered. Jason and all others with whom I interacted were eager to satisfy my concerns. My time at courteous. All my needs were met and my questions answered. Jason and all others with whom I interacted were eager to satisfy my concerns. My time at Murdock Hyundai was, without a doubt, one of the very best car buying experiences I've ever had. I am happy to recommend Murdock Hyundai as a great place to shop for a car, and Jason, in particular, as a wonderful sales person. I had to take the car into service, not because of any mechanical defects, but to learn about how to program something that wasn't well explained in the manual. My questions were answered quickly and courteously. Everyone at Murdock made me feel like a valued customer. More