Murdock Hyundai of Murray

Horrible service at the service department. Took them over 2 hours to even start our oil change after our scheduled appointment. Seen many people come in after us and leave before. We will no l Took them over 2 hours to even start our oil change after our scheduled appointment. Seen many people come in after us and leave before. We will no longer be buying another vehicle from here. More

I give one star for the snacks. I went to Murdock dealer for a test drive and arranged an appointment with the salesman. As soon I got to the dealer the salesman said:" The car that I went to Murdock dealer for a test drive and arranged an appointment with the salesman. As soon I got to the dealer the salesman said:" The car that you were looking for isn't at the dealer ( I was looking for a 2022 Tucson Hybrid for a good price of 25,000)". I was so disappointed that these guys had a horrible strategy used for other dealers. The salesman invited me for a test drive in a similar car but no hybrid. I agreed to take it because I wanted to know if this car model would fit my needs. When I finished I was curious about the final price description: my god what was my surprise: The total car price was about 5-6 K about the market including double the amount in doc fees and accessories that I never asked for. Managers used another strategy: Salesmen got off their desks and approached saying: "If the car price is good are you going to buy it" horrible representation for managers. If you want to lose your money and time welcome to this dealer. More

Poor communication. Unprofessional and will low ball your trade by thousands. Dishonest finance Dept. Run away Unprofessional and will low ball your trade by thousands. Dishonest finance Dept. Run away More

John the service guy took care of me and offered ride back to work I highly recommend back to work I highly recommend More

Worst experience ever. I bought a car in 2023, Everything has been a mess! They put the wrong experation in the computer for my warranty. Everything was horrible from th I bought a car in 2023, Everything has been a mess! They put the wrong experation in the computer for my warranty. Everything was horrible from the front desk to the service department . Went to different Murdock dealer for better service! More

Suhad was great to work with as a salesperson. Would buy from her again. Also, the finance desk was easy to work with Ince cooperative. Would buy from her again. Also, the finance desk was easy to work with Ince cooperative. More

If I could leave zero stars I would. Do NOT buy a car here. I spent $50,000 on a brand new new Tucson and 6 months after buying the car they called me and said they lost $1,000 I had put Do NOT buy a car here. I spent $50,000 on a brand new new Tucson and 6 months after buying the car they called me and said they lost $1,000 I had put as a down payment and threatened to take me to collections if I didn't pay it right then. They refused to work with me and ran my credit card for $1,000 SIX MONTHS AFTER I HAD PURCHASED THE VEHICLE! Awful customer service! The employee from the finance department even mentioned that this wasn't the first time this had happened. Also, I purchased the paint protection AND a clear bra and the employee that was over that department scheduled the application incorrectly. If it wasn't for me doing my research on the proper application, it would have been put on my bran new car wrong! All they care about is money and not about the customer experience. Unless you want to get screwed and taken advantage of, don't go here! More

Our salesman Ray made us comfortable the minute we walked in. The whole team was nothing but friendly. in. The whole team was nothing but friendly. More

Sales, finance and final processing for our purchase was straight forward. So far we are ver happy with Murdock straight forward. So far we are ver happy with Murdock More

I purchased a 2024 Hyundai Kona and I am very happy with the new car. My salesperson, Ahren Rasch, was very helpful and patient with me as the car is very updated from my last Hyundai Veloster. the new car. My salesperson, Ahren Rasch, was very helpful and patient with me as the car is very updated from my last Hyundai Veloster. More