Murdock Hyundai Lindon

Great shopping experience My husband and I enjoyed our experience here! Staffan was our sales rep and he was great! We didn't feel pressured into buying something that wasn't f My husband and I enjoyed our experience here! Staffan was our sales rep and he was great! We didn't feel pressured into buying something that wasn't for us and he was very attentive to our needs and wants for our next car. We will be back for our next car! More

Blaine Grow review of sales experience Review done previously. The sales process while there was just fine. They were helpful and friendly. And you had great incentives to buy. The pric Review done previously. The sales process while there was just fine. They were helpful and friendly. And you had great incentives to buy. The price was good. I am just unsatisfied with Kaleb and Brandon. I literally called several times with no call back or apology from either of them on my missing CD's. Obviously, someone in the service dept. threw it away or stole them. More

Murdock Sales and Service = Abbott & Costello Who's On First I'm beyond upset to the point of absolute disappointment and disgust. I was haggled with for hours - the salesboy had no decision power, was a puppet I'm beyond upset to the point of absolute disappointment and disgust. I was haggled with for hours - the salesboy had no decision power, was a puppet and had to speak to the magical wizards in the back office multiple times, leaving us for tiring/frustrating spands of time twiddling our thumbs. On top of that I was then sold the WRONG CAR!!! (wrong VIN numbered car off the lot) and told to come back in and pick up the swap car a week later, then haggled with some more to have them transfer the luggage rack to the new car and was told he wasn't sure if he could do it because it was above his pay grade (Adam, employee of the month, really?). Then I waited for approximately 2.5 hours for them to detail this swapped car for us, I was told this will only take 15-20 minutes. I could not believe their absolute uncaring attitude. My son and I sat there for 2.5 hours for them to do a interior wipe down and car-wash that they explained only takes 15-20 minutes. Not one salesboy, manager or supervisor came over to explain the delay or anything. Their management could care less. The little sweet front desk girl who kept looking at us finally spoke up about 1.5 hours in and said she'd make some calls and see what the delay was. She was told to tell use 20 minutes. 1hr later they finally pulled the car around. What a Friday night killjoy experience this was. Missed coaching my highschool hockey team and my Friday night date with my wife. Thanks guys for caring. Then I was told to show up for my new leather and heated seat install a couple weeks later, the day arrived and the service department had no idea or any details for us and pointed at the sales department dropping the ball. The sales department is pointing right back at the service department and my poor wife (THE CUSTOMER!) is stuck in the middle wondering when to drop her car off and when she can pick it up and not really knowing how to schedule her day and just sitting around waiting for a call back. Customers have lives too and we do appreciate when you honor your dates and times for service - we trust that you've done your service pre-work orders to meet the date given OR at least call us ahead of time and reschedule the service date appropriately. Just don't wait until we are going to show up and then tell us. Hannah (service) and Clayton (sales) both spoke to us as if were the problem too. Their tone and lack of owning the situation is very disturbing as we've spent thousand of dollars with this establishment. This company has a wall showing how they are different from other shops, straight talk and no haggling, yet that is exactly what they do and after they sell you a car they forget all about you. Oh and our sales paper work was left in the old car, so the salesman told us he'd hand deliver it to our home and he never did. We now have to go in a 3rd time to try and pick it up. I've bought a new Toyota pickup from Brent Brown in Orem in 2013 and they were fantastic, their service has been outstanding, I was expecting this kind of experience but it turned out to be the total opposite, very disappointed. One saving grace is that the car (Tucson) is rated very well and is expected to be a great vehicle for us. I wish their sales and service matched the quality of the vehicle. Don't buy from Lindon Murdock. I'll take my business elsewhere next time. I've heard/read Hyundai Ken Garff in Murry is much better. One last thing, their Logo says No Regrets. To any potential customers reading this please know this is 100% false advertising. I have huge regrets. More

Thank you so much. We are first time buyers and you saved our butts thank you for being patient with us and helping in everyway you could!!! so much. We are first time buyers and you saved our butts thank you for being patient with us and helping in everyway you could!!! More

Wonderful Great experience working with a nice guy at the Hyundai dealership in Lindon Utah. I'm very bad with names but we bought a 2017 silver Santa Fe ultima Great experience working with a nice guy at the Hyundai dealership in Lindon Utah. I'm very bad with names but we bought a 2017 silver Santa Fe ultimate limited and he let us know all the features and we bought one with roof racks. More

Purchased a new Sonata Hybrid Prompt attention and likeable sales staff! I liked the strait forward pricing offer sheet. I knew exactly what the deal was. They moved us through the Prompt attention and likeable sales staff! I liked the strait forward pricing offer sheet. I knew exactly what the deal was. They moved us through the final sales process at a nice pace which I appreciated. We were actually in and out in less than an hour. They even threw in some extra gifts for the Holiday Season! Well done Murdock Hyundai! More

Love the new SUV We purchased the Santa Fe and love it. The sales personal were friendly and desired to meet our needs in a vehicle. This is the 2nd vehicle we've pur We purchased the Santa Fe and love it. The sales personal were friendly and desired to meet our needs in a vehicle. This is the 2nd vehicle we've purchased from this dealership. More

Actually cared! Great guy to work with helped answer all my questions and genuine in effort to help! He really does a good job at building a relationship and listened Great guy to work with helped answer all my questions and genuine in effort to help! He really does a good job at building a relationship and listened to my needs not just pushing the next deal! Keep him around and give him a raise cause he is the single biggest reason I bought from Murdoch! More

Happy again! Jonathan was amazing! He has helped us purchase multiple vehicles and has been amazing everytime. The thing I love most about Jonathan is he really cr Jonathan was amazing! He has helped us purchase multiple vehicles and has been amazing everytime. The thing I love most about Jonathan is he really creates a personal relationship. He always keeps in touch and likes to see how we are doing. Anytime we need to come in for anything we always go straight to him. I truly believe he is the best salesman there and definitely needs to be recognized for his hard work. I will be sending everyone I know that needs a vehicle to Murdock and to Jonathan. Thank you so very much for the wonderful service, we will be back! More

Good jobs All you sell man are friendly and like to help. I would commander to who ever that need a car or SUV.. Jacob Banks is the man I would go to.. All you sell man are friendly and like to help. I would commander to who ever that need a car or SUV.. Jacob Banks is the man I would go to.. More