Murdock Hyundai Lindon

So friendly and nice and took all the time we needed. They did everything to make the whole experience enjoyable. They did everything to make the whole experience enjoyable. More

They just made me feel like a friend they didn’t pressure at all and gave us every opportunity to say no it was so easy. at all and gave us every opportunity to say no it was so easy. More

Kevin Mattson was my salesperson and he was awesome! He understood my situation, was empathetic and got me in the vehicle I wanted. A+ Definitely a great experience! He understood my situation, was empathetic and got me in the vehicle I wanted. A+ Definitely a great experience! More

This is my second car bought from this dealership. Our first was an Elantra that lasted almost 10 years before it had issues we just didn't want to fix. We bought a Tucson this time. We worked with Our first was an Elantra that lasted almost 10 years before it had issues we just didn't want to fix. We bought a Tucson this time. We worked with Rick Camp who was very helpful and answered all our questions. We really love the vehicle. More

list the vehicle for one price, jacked that price 10,000 when I asked about availability. when I asked about availability. More

I received a recall notice from Hyundai about a defective fuel line that could cause an engine compartment fire on my 2013 Sonata. It was just a notice to let me know that a solution was being worked on. I fuel line that could cause an engine compartment fire on my 2013 Sonata. It was just a notice to let me know that a solution was being worked on. I took my car to Murdock in Lindon. And asked for the 10 year old part to be replaced. The Service Manager flatly refused to even look at the my car to see if the fuel line was leaking. He gave me nothing but legal liability crap excuses. This is the fourth recall on my Sonata that Hyundai has told me about. Come to find out, there are three others that Hyundai DIDN'T tell me about. If I could give Murdock zero stars I would. I will NEVER buy another vehicle from Murdock. More

We were so excited to buy our brand new 2022 Hyundai Santa Fe three months ago. Unfortunately it's only been a giant headache since then with serious safety issues. First the AC had problems. Sometimes Santa Fe three months ago. Unfortunately it's only been a giant headache since then with serious safety issues. First the AC had problems. Sometimes it would work and sometimes it wouldn't switch modes so it wouldn't blow out of certain vents. We took it in but they couldn't replicate the issue so they sent us away with it. Then we had a vacation for the 4th of July and the AC stopped working in the canyon in nearly 100 degree weather. We have two babies and they were screaming in the back because they were so hot. Also on this vacation we were driving through Wyoming and needed to defrost the windshield but that vent wouldn't work so we couldn't see out of our front windshield. Then twice on the trip I went to back up and the brakes failed. It took the entire driveway to stop. There are kids running around that driveway all the time so it's a miracle we didn't run one over. The car has had several other less serious random intermittent issues as well. Because of these hazards we cut our trip short and took it into the shop. They were able to replicate the AC issue finally and replaced the module, but were unable to replicate the brake and other issues so those have yet to be fixed. In total it's spent 9 days in the shop so far. We're left driving a car that we don't even know when the brakes will work or not. Although this isn't any one person's fault, Hyundai should be making it right. We spoke to a sales manager and the best option they could give us would be to take a $3000 loss. Tell me why we should be the ones taking a huge loss and not the dealership? We tried opening a claim with Hyundai corporate over a month ago and that's going nowhere. Don't expect them to do anything if it's an intermittent issue they can't replicate. Trying to get ahold of anyone at the dealership is a nightmare. I tried asking to speak to the general manager, Doug, and was told twice that I would get a call back and never did. The receptionists will place you on hold and forget you're there. I've been on hold for 40 minutes once, and total I've spent over 2 hours being on hold with them. Basically just expect that if your car has any intermittent issues, no matter how serious, you'll be left with no legitimate options from anyone there. They don't care about cheating a young couple out of all their money. We'd definitely buy a more reliable vehicle instead if we could go back in time. I'd still give our salesman Brandon Grimes and our finance guy Adam Hurst 5 stars. They were both great to work with throughout the sales process. More

Very nice experience. Genuinely friendly and low pressure. I’d buy another car from them. Genuinely friendly and low pressure. I’d buy another car from them. More

They do a great job at staying in communication with you during the whole process. during the whole process. More

Friendly, helpful, willing to explain everything. They don’t make you feel stupid when you don’t understand. Kept us updated. Everyone that helped us were amazing and we are happy to tell everyone a They don’t make you feel stupid when you don’t understand. Kept us updated. Everyone that helped us were amazing and we are happy to tell everyone about our great experience. Our salesman was Rick Camp, great guy. More