Murdock Hyundai Lindon

Service department issues Run, don't walk away from this dealership if a good, friendly service department is important to you. Customer service is definitely lacking in the w Run, don't walk away from this dealership if a good, friendly service department is important to you. Customer service is definitely lacking in the way they take care of their customers after the sale is made. I like my Elantra, but having to deal with their service department is a deal killer for me when it comes time to buy another car. More

Another Fantasic experience at Murdock Hyundai Ahhh - there's nothing like new car smell. At Murdock Hyundai we just bought our 6th car. (Three kids) We have purchased two Accents, a Tucson, two Ahhh - there's nothing like new car smell. At Murdock Hyundai we just bought our 6th car. (Three kids) We have purchased two Accents, a Tucson, two Santa Fe's and an older Pontiac. Willie Rahlf has been our salesman for the last several cars purchased; what a guy! Willie always goes above our expectation in the quality of service and attention. He spends enough time to make you feel like family and to be sure we leave 100 % satisfied. The 2013 Santa Fe we just bought only had one key, but Willie is on the case and we know he'll get us that 2nd Alex Helm was our salesman before he moved on-same story. The front receptionist knows us by name; Hyrum. The financial explained everything clearly with no pressure or unethical practices; we have dealt with dealers who treat customers badly Their service department is fast and efficient, We have worked with several different service advisors, and I highly recommend going straight to the service department and allow the experts to help you out. You've gotta come and see them 'cause you'll be treated with respect, fairness, and a good price when you do. More

Wonderful Experience at Murdock Hyundai! I was a little nervous about my visit in the beginning, seeing as it was my first time purchasing a new car and I wasn't sure how to go about it. Ever I was a little nervous about my visit in the beginning, seeing as it was my first time purchasing a new car and I wasn't sure how to go about it. Everyone I interacted with was friendly and helpful, and instead of sitting me down at a desk, Steve immediately began to show me the cars I was interested in. He went over each one thoroughly and (again without taking me inside) allowed me to test-drive the one that I quickly realized would be mine. He was not pushy, but did his best to make my experience comfortable and stress-free. Mason was also incredibly helpful, explaining the financial-side of things clearly so I understood what I was paying for. I appreciate how patient and understanding he was with all of my questions. I definitely recommend anyone who is looking into buying a Hyundai to visit this dealership. They will not be disappointed. More

Payment for services not rendered? They charged us $35 to reprogram the original key fob when it no longer worked. When they couldn't do what we paid them to do, they refused to refund They charged us $35 to reprogram the original key fob when it no longer worked. When they couldn't do what we paid them to do, they refused to refund us the money. All this while our car is under bumper to bumper warranty. I might come from a different philosophy of doing business, but charging someone for something that should be covered in a warranty, and then not fixing it is not an honest thing to do. My computer guy only charges me to fix my computer if he can fix it, and if he can't, there is no charge, regardless of how long he took to look at it. I can't believe that I payed them to render a service for me and no service was actually rendered. More

Best car buying experience! Our last car buying experience made us never want to purchase a car from a dealer again. That dealership is known for listening to their customers and Our last car buying experience made us never want to purchase a car from a dealer again. That dealership is known for listening to their customers and they didn't hear a word we said. We felt pressured into purchasing our last car and were never satisfied with it. We finally decided it was time to trade it in. We met with Derick Thorn, who was very friendly and excited to help us find exactly what we were looking for. He gave us many options to choose from in our price range, and was able to help us decide if we wanted to lease or buy. We purchased a 2011 Jeep Grand Cherokee and were given a reasonable trade offer for our 2005 Nissan Murano. We love our new car and it was honestly the best car buying experience! More