Murdock Hyundai Lindon

We looked for over a month for the right car for my special needs son. Bradley was so understanding and helpful with my son and all his questions. We came back 3 times and Bradley found the exact car special needs son. Bradley was so understanding and helpful with my son and all his questions. We came back 3 times and Bradley found the exact car for him. I know he went far above normal time with my son and now he will feel comfortable to come in for all the future services and carwashes. Would recommend this dealership to anyone. More

Great cars and great customer service. I liked it. I really don’t want to write a 25 word review Etc etc etc etc etc really don’t want to write a 25 word review Etc etc etc etc etc More

Brandon Lemon was an amazing salesperson and went above n beyond helping us get a new car! I highly recommend Brandon and Murdock Hyundai to anyone. beyond helping us get a new car! I highly recommend Brandon and Murdock Hyundai to anyone. More

Very professional and friendly. The salesman are very knowledgeable. This is my 3rd time buying car from them. They have a very good product. Great service too. knowledgeable. This is my 3rd time buying car from them. They have a very good product. Great service too. More

On September 8, 2020, my son and I brought his 2014 Hyundai Santa Fe Sport to Murdock Hyundai for possible repair. The Santa Fe began to overheat a day earlier. He found the vehicle had a coolant leak Hyundai Santa Fe Sport to Murdock Hyundai for possible repair. The Santa Fe began to overheat a day earlier. He found the vehicle had a coolant leak but was unable to locate it. I suggested taking it to Murdock since I had a good experience there when I purchased a 2020 Palisade for my wife. The experience we had with the service department was anything but good and I will never go to Murdock for any service or purchase. The Santa Fe was brought in due to overheating. A couple days later we received the attached estimate. The estimate was for the radiator, fan, and an entire engine replacement. The vehicle was never inspected and it certainly wasn’t damaged as they indicated. I have spoken to both Tyler (Service Advisor) and Shawn (Service Manager) about this but it seems they could care less. I reached out to the GM/Owner, Blake Murdock, and never received as much as a return email or call. I guess he doesn't have the backbone to answer for his company. Below is what I found: 1. Murdock Hyundai stated the engine was damaged and needed to be replaced at a cost of $5,609.92 on their original repair estimate and Multi Point Inspection Form. The engine was not damaged and it was also never inspected by Murdock according to Tyler. I have audio recordings with both Shawn and Tyler who both indicate as much. A foreman in the shop inspected the car after I complained and found nothing wrong with the engine, yet the estimate states, “engine damaged from overheating.” They never performed as much as a block test and the Multi-Point Inspection Form indicated that the fluids were ‘Checked and ok”. That wasn’t the case because it was low on coolant, due to the leak, and it was completely out of washer fluid. The low fluid indicator on the dash was even on. They also wanted to charge me $130 for the inspection which clearly didn’t happen. The engine ran fine then and it still runs fine. 2. The estimate for the radiator and fan was double billed for labor. The fan has to be removed to replace the radiator. This is a simple process of unclipping the fan, unplugging it, and removing it. It takes less than a minute to remove and replace the fan yet they wanted to charged me three (3) hours of labor for both or a total of six hours labor. The total cost for parts and labor for the radiator and fan on their estimate was $1,733.82. I’m not a Hyundai mechanic and I changed both in less than two (2) hours at a total cost of $225. 3. The vehicle has an extended warranty that could have covered some of this but we were never told until we complained about the estimate to Tyler. I feel we were being fleeced and the warranty company would question the high quote? 4. There is an open recall on this vehicle (20V520000) but we were never informed about it. Although there isn’t a remedy, we should have been told. 5. This ones the best. I picked the vehicle up and was given a bill for $130 for the inspection. What inspection? If it had been inspected then we would have been told the radiator had a leak and we would have received an estimate to replace the radiator and fan for the cost of parts and three hours of labor. The total cost for the listed repairs on the repair estimate were $7,897.64 for parts and labor that were not needed and never inspected. This total includes the double billing for labor. This type of problem starts at the top down. This, to me, appears to be a systemic problem that is borderline criminal. I honestly can’t believe the greed of this company. Who else are they doing this to? Never trust this place unless you want to get ripped off. More

My experience at Murdock Hyundai was AMAZING! Sales consultant Jon Jones (JJ) did an AWESOME job! He was friendly, informative and very helpful. I used to sell brand new Hyundais back home so I know ho consultant Jon Jones (JJ) did an AWESOME job! He was friendly, informative and very helpful. I used to sell brand new Hyundais back home so I know how GREAT of a job they did. They answered all my questions HONESTLY and they were TRANSPARENT throughout the whole process. With the help of Jon I was able to drive off in a brand new 2020 Hyundai Sonata. This was my first time buying a new car and I couldn’t have asked for a better experience. If you decide on buying a car here ask for JON JONES (JJ) and let them know MAKENA referred you. They’ll take good care of you here! More

I worked with Noah Francis and Dave Point both great to work with and helped me find the car I wanted kudos to them. A work with and helped me find the car I wanted kudos to them. A More

He was very good to work with and very funny and kind! I would recommend him to anyone and everyone! He is the best salesman I know and my brother is one would recommend him to anyone and everyone! He is the best salesman I know and my brother is one More

Safety nota concern. I wanted a car for my son at college. My son fell in love with one. My problem is this dealership doesn’t give a xxxx about wearing masks correctly an I wanted a car for my son at college. My son fell in love with one. My problem is this dealership doesn’t give a xxxx about wearing masks correctly and in many cases at all. I am a high risk person and it is very concerning to me. I talked to new car manager Brock who actually laughed about it. Service person said she was too hot. They are friendly til they get your money, after that be careful. Car had a couple light scratches and they ended up having one go all the way through all paint after keeping car all day. This was after “working” on it all day. I ended up having to wait in the heat outside as I need to keep safe for my health. I had asked for a manager and unfortunately got Brock. He went in to find alternatives and never came back. When I brought up my concerns about returning for service I was told there are other dealerships. It left a bad taste in my mouth, just like the hot dog I was given. You need to be able to rate before any issues and after issues for my experience. Offered water before. After and waiting in high heat temperatures nothing! Just stares More

Our Best Experience with a Car Purchase Jace Chan was our salesperson. Frankly, we was the best I have encountered. We was honest, forthright and an excellent listener. He matched what we Jace Chan was our salesperson. Frankly, we was the best I have encountered. We was honest, forthright and an excellent listener. He matched what we needed with a vehicle that is perfect for us. Jace worked well with his counterparts and management. We knew what to expect from him and trusted him to keep our best interest in mind; which he did. I made him work hard and he earned our business. More