Mungenast Lexus of St. Louis - Service Center
Manchester, MO
115 Reviews of Mungenast Lexus of St. Louis - Service Center
5000 mile check-up Josh did an excellent job explaining the process to me. He answered all of my questions. At the completion of the check-up on my car, he explained t Josh did an excellent job explaining the process to me. He answered all of my questions. At the completion of the check-up on my car, he explained the next steps of scheduled maintenance for my car. He was very knowledgeable and extremely polite. As expected, I had a very pleasant experience. More
Service was excellent and timely The service was excellent. I was attended to immediately when I arrived. The service representative was efficient and friendly. The actual service was The service was excellent. I was attended to immediately when I arrived. The service representative was efficient and friendly. The actual service was timely and well done. More
Routine Maintenance Dealership always goes beyond what is expected to make sure I'm pleased! I purchased my car get all scheduled maintenance, used the collision center, Dealership always goes beyond what is expected to make sure I'm pleased! I purchased my car get all scheduled maintenance, used the collision center, and get my car washed at Mungenast Lexus. More
Very Professional I always have a pleasant and professional experience at Mungenast Lexus. From scheduling to consulting the whole process is fast and efficient and the I always have a pleasant and professional experience at Mungenast Lexus. From scheduling to consulting the whole process is fast and efficient and they advise you on any work that maybe needed on you car not just what you came in for. Great place! More
Great experience . Great customer service. Great service personnel. A all round great dealership. The best experience I have ever had at a dealership both in sales and . Great customer service. Great service personnel. A all round great dealership. The best experience I have ever had at a dealership both in sales and service. More
10000 mile service Outstanding service. I was early for appointment but they were able to start right away. They are always pleasant and follow up to make sure every Outstanding service. I was early for appointment but they were able to start right away. They are always pleasant and follow up to make sure everything went smoothly More
Best place in St.Louis to buy a car and / or get service There were two places in town I could buy my Lexus, I chose Mungenast over the other dealer due to their non pushy attitude, wonderful surroundings to There were two places in town I could buy my Lexus, I chose Mungenast over the other dealer due to their non pushy attitude, wonderful surroundings to make you comfortable, and the knowledge of everyone I dealt with. I have had two service inspections, 5000 and 10,000 miles and they have worked out perfect. Have never had to bring the car in for anything else, everyone is friendly and concerned about customer service. More
Excellent service. Easy to schedule appointment and nice to work with. Good experience. There were no problems and very professional. Your waiting room is so comforta Easy to schedule appointment and nice to work with. Good experience. There were no problems and very professional. Your waiting room is so comfortable, too. Was able to get some work done. More
Fender Repair Curt Blankenship and your staff did an excellent job servicing my nearly new Lexus. I had received an estimate earlier for repair of a scrape on the Curt Blankenship and your staff did an excellent job servicing my nearly new Lexus. I had received an estimate earlier for repair of a scrape on the left front fender/bumper from my independent mechanic/body shop. I decided to have Mungenast take a look and you provided an estimate of roughly 1/2 the independent shop with instantaneous acceptance of the car for repair, along with a "loaner" until my repair was complete. The entire transaction took place in about 15 minutes. The completed body work was of excellent quality - the Lexus looked as though it just came form the showroom. Thanks for a job very well done!. Ben Whiteson More
Great customer service When other service reps accepted the answer, I can't get the car to make the noise you're describing I tried one more time. I brought my car in for r When other service reps accepted the answer, I can't get the car to make the noise you're describing I tried one more time. I brought my car in for routine service and told Curt Blankenship of my recurring issue that is now becoming embarrassing due to squeaking in front of friends, colleagues, etc. Curt put special emphasis on figuring out where the problem is coming from and working closely with the mechanic(forgot his name- but great). Curt and the mechanic did a great job and my Lexus no longer has embarrassing squeaking noise from the steering column. Thank you for your care and follow through! More