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Mungenast Lexus of St. Louis - Service Center

Manchester, MO

4.8
114 Reviews

114 Reviews of Mungenast Lexus of St. Louis - Service Center

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May 04, 2023

I am so impressed with Gul Khan and Mungenast Lexus of St. Louis. This dealership is attentive to their customers needs and satisfactorily meeting them. Whether buying a car or the service and maintenan More

by kidcoach
Recommend Dealer
Yes
Employees Worked With
Gul Khan
May 04, 2023 -

Mungenast Lexus of St. Louis responded

We appreciate you taking the time to share your positive experience with us at Mungenast Lexus of St. Louis! It is wonderful to hear how impressed you were with Gul's personable and professional service, as well as our team's dedication to providing exceptional customer care. Our goal is to always meet and exceed our client's expectations, whether it be during the buying process or servicing their vehicle. We look forward to seeing you again soon for all your automotive needs!

April 01, 2023

Always easy to deal with. Always helpful and informative. They always under promise and over deliver. More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Gil
Apr 03, 2023 -

Mungenast Lexus of St. Louis responded

Thank you so much for reviewing Mungenast Lexus of St. Louis! We truly appreciate your feedback and hope you have a great day!

January 28, 2023

Excellent service experience! Appointment was on time. Waiting area is very pleasing. The service was fast. We appreciated the car wash and vacuuming!! More

by vmccul
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Jan 30, 2023 -

Mungenast Lexus of St. Louis responded

Thanks for the review! We're glad that the Mungenast Lexus of St. Louis team impressed you and ensured you were satisfied. Have a nice day!

January 25, 2023

Great service, was in with bad news and out with good news. Recommend for service and hospitality More

by vnnihilate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Mungenast Lexus of St. Louis responded

It means so much to us to see your review! Thanks from the team at Mungenast Lexus of St. Louis! Safe travels until we see you next!

December 09, 2022

I had an appointment and it took too long to get a new key. I was told a price and payed it the when I got there then a additional fee was added, More

by Jwiethop1325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hardesty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mungenast Lexus of St. Louis responded

I am so sorry to hear that your appointment took longer than anticipated and that the price was higher than expected. Our goal is to provide timely care as well as quality products at a fair cost, and it's disappointing to see that we've left the wrong impression. I'd like to step in and see if I can help clear up any confusion regarding payment and improve your experience. If you are willing, please consider giving me a call. Thank you, Mike Schmidt - Parts Manager - 314-822-7681

November 16, 2022

Service was thorough and excellent as it is every time I bring my car in. Thank you Adam and the rest of the Mungenast team! More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fogerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Mungenast Lexus of St. Louis responded

Bryan, thank you for the great review! We are so glad to hear that you had a successful experience working with Adam and the Mungenast Lexus of xx. Louis team. Drive safely, and we hope to see you back again down the road!

October 30, 2022

Easy to schedule service. The team always takes the time and utmost care of my vehicle to service it properly. More

by StLRedbird74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

Excellent service, willing to answer any questions. Thoughtful, respectful, caring , helpful in working through any problems. Would definitely recommend this dealership to anyone. Thanks you so much. More

by Jlewis1440
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Mungenast Lexus of St. Louis responded

This is the kind of feedback we work hard for at Mungenast Lexus of St. Louis. Thank you so much for all your support! Please let us know if we can provide any further assistance. Drive safe and take care!

September 22, 2022

We work with BJ who is always so helpful when we bring in our car to be serviced. We love this Lexus Dealership and their employees. We also have purchased 2 vehicles here. Its worth the 5 hour drive to c More

by rcdc
Recommend Dealer
Yes
Employees Worked With
BJ
Sep 22, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that BJ delivered such a successful service experience. We appreciate you making the trip out to work with us and hope to see you back again at Mungenast Lexus of St. Louis!

August 30, 2022

Service manager David Cordner is very friendly and knowledgeable. He also gets you in and out quickly. More

by jabaecherli284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for stopping by to share a great review of David and our team! Your business is important to us and we look forward to seeing you next time at Mungenast Lexus of St. Louis. Drive safely!