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Mungenast Lexus of St. Louis - Service Center

Manchester, MO

4.8
114 Reviews

114 Reviews of Mungenast Lexus of St. Louis - Service Center

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February 23, 2024

I needed to book an appointment on short notice and used the online booking tool since it was after hours. It’s super easy to use and I received a confirmation of my appointment shortly after they opened th More

by StLRedbird74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mungenast Lexus of St. Louis responded

We're glad to know our online booking tool and prompt confirmation made your experience smooth at Mungenast Lexus of xx. Louis! We appreciate you choosing us over closer options, and we'll continue striving for top-notch service every time. Safe travels until we see you next!

February 06, 2024

Great greeting before drive in. Nice rest area and refreshments. Timing was right on time. Josh was excellent. Nice facilities. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mungenast Lexus of St. Louis responded

Ron, we're delighted to know you had a great experience at Mungenast Lexus of xx. Louis and that Josh took good care of you! We appreciate your feedback and hope you have a lovely day!

Feb 06, 2024 -

Ron responded

Great

January 12, 2024

Great service, great people. Didn't realize what I was missing when it came to service. More

by cziebold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Mungenast Lexus of St. Louis responded

It was our pleasure to assist you. Thank you from all of us here at Mungenast Lexus of St. Louis!

December 30, 2023

Fast and good very accommodating straight to the point good service and excellent performance and More

by ndesamero52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gul Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mungenast Lexus of St. Louis responded

It was a pleasure to assist you with your service needs! Thank you for choosing Mungenast Lexus of St. Louis and taking the time to write a five-star review. Have a great day!

December 21, 2023

Josh is my service rep and has Always given me the Best Customer Service no matter the reason for my car to be there. I love that he tells me if my car will need some type of service the next visit. He i More

by nickels.andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mungenast Lexus of St. Louis responded

Andrea, we're so glad to know that Josh has consistently provided you with top-notch service at Mungenast Lexus of St. Louis! We appreciate your kind words and look forward to assisting you in the future.

December 21, 2023

They have an excellent service department. You are greeted politely and with respect. The service on my car was done promptly and finished ahead of schedule. Thank you Andy you were very pleas More

by mcpayne49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 21, 2023 -

Mungenast Lexus of St. Louis responded

We're glad to know our service department at Mungenast Lexus of St. Louis met your expectations! It's great that Andy and the team could get you back on the road ahead of schedule. Thanks for sharing this positive feedback with us!

December 13, 2023

I love to go to get my car serviced at Mungenast because everyone is always so polite and professional. More

by thaigal1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gul Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Mungenast Lexus of St. Louis responded

We're delighted to know you've had such positive experiences with our service team at Mungenast Lexus of St. Louis! We always aim for professionalism and politeness, so it's great to see that reflected in your visits. Thank you for the review!

December 13, 2023

Josh was very professional and knowledgeable. Had all the confidence that my vehicle was going to be well taken care of. More

by Jr4runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Mungenast Lexus of St. Louis responded

We're glad to know that Josh was able to provide you with expertise at Mungenast Lexus of xx. Louis! Thanks for trusting us with your vehicle — we appreciate the positive feedback!

November 05, 2023

Beautiful showroom with knowledgeable associates. Service department is easy to make appointments with and also provides good service. More

by tammy_yackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Mungenast Lexus of St. Louis responded

Tammy, we're glad to know you enjoyed our showroom and found our associates helpful at Mungenast Lexus of St. Louis! Thanks for the positive feedback about our service department as well.

November 01, 2023

BJ IS A VERY HIGH QUALITY PROFESSIONAL TO THE CUSTOMER GET HIM A BIG CREDIT! More

by sirene1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Mungenast Lexus of St. Louis responded

Thanks for highlighting BJ's premier service! We hope to see you next time at Mungenast Lexus of St. Louis!

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