Mungenast Lexus of St. Louis

Above and beyond the norm From start to finish our sales person, Becky Kroupa, made it clear she was interested in finding us the perfect vehicle for us and helping us at the b From start to finish our sales person, Becky Kroupa, made it clear she was interested in finding us the perfect vehicle for us and helping us at the best price. Even when we looked other places she let us know she would look at sister dealerships to find us our car. Ultimately the quality of the vehicle led us back to Mungenast and Becky worked with us to get the car we wanted at a price we could afford. She did all of this with a positive attitude, friendly and professional. Susan then took over after the sale to introduce us to the intricacies of our vehicle. She was very patient and informative and let us know we could call with any questions. This is our second purchase from Mungenast and we are very satisfied with their professionalism and quality of service. We would not hesitate to use them again. More

Marvelous experience in buying a car from this establishment We are fortunate to have met and dealt with Becky Kroupa, Mike Beck, Bill & BJ Springett. We have just placed an order for our fourth Lexus. Need we s We are fortunate to have met and dealt with Becky Kroupa, Mike Beck, Bill & BJ Springett. We have just placed an order for our fourth Lexus. Need we say more. Jessie & Jeannie Perez, MD More

We were totally pleased with our experience. We had visited several other dealerships in our search for a used automobile, and I wasn't having fun! Our experience with Matt Viero and the rest of We had visited several other dealerships in our search for a used automobile, and I wasn't having fun! Our experience with Matt Viero and the rest of the Mungenastt employees who helped the process was terrific. We felt they really did have our (the customer's) best interest at heart. We've told several friends about our experience and highly recommended this dealership.. More

Really impressed. We dealt with Becky, Tim G. as salespeople, Mike in finance and Nancy for car techs. They were all superb. We will recommend as well as buy from the We dealt with Becky, Tim G. as salespeople, Mike in finance and Nancy for car techs. They were all superb. We will recommend as well as buy from them again. More

Made us feel like most important people on earth!!!! WOW WOW WOW......What a great experience my wife Marie and I had at the Dealership! We have been to this Dealership many times in the past but we hav WOW WOW WOW......What a great experience my wife Marie and I had at the Dealership! We have been to this Dealership many times in the past but we have never been treated with so much professionalism! We were greeted in the parking lot by Tim Goretti and he answered all our questions on the spot! We also had the privilege to work with Mr. Mike Baek. Mike and Tim spent several hours with us making sure we had the perfect vehicle that was suited for our needs......and WANTS ....not just trying to sell us a car! Mungenast Lexus you have two honest men that you should be very proud of the way they represent your Dealership! If anyone is looking for a new vehicle please do yourself a favor and ask for Tm and Mike, you won't be disappointed. Larry & Marie More

The Best Car Buying Experience Ever! Matt Viero made our car buying experience a breeze from beginning to end. This is our 3rd Lexus from Mungenast. Our first two (RX 300s) have 252,000 a Matt Viero made our car buying experience a breeze from beginning to end. This is our 3rd Lexus from Mungenast. Our first two (RX 300s) have 252,000 and 297,000 miles on them, so we were already a believer in the brand. Matt answered all of our many questions, was timely in his follow up and helped us find the perfect car for our needs. More

Service Department Matt Wiese is simply the best!! I am no longer living in St. Louis but the memories that I have of the city comes back to Matt. I had a Lexus RX330, a Matt Wiese is simply the best!! I am no longer living in St. Louis but the memories that I have of the city comes back to Matt. I had a Lexus RX330, and I had so much trust and confidence in Matt that I knew my suv would come out of service in top notch condition. As I said earlier, he is simply the best!! Hold onto him! More

Dissapointed This was my first purchase in the Lexus brand, and it may be my last. I was very dissapointed in the overall service. It was very high pressure over This was my first purchase in the Lexus brand, and it may be my last. I was very dissapointed in the overall service. It was very high pressure overall. THe salesman was nice, but then became clueless when the Sales support (Delivery/Finance/Service) were not up to very high standards. The delivery coordinator was high pressure on accessory sales, and rude. The Finance manager was high pressure, and blatenly lied when trying to sell a warranty. He stated unless I bought the extended warranty, my Hybrid system would not be covered. This is not true the hybrid system is covered, for an extended period, standard. After this bad experience this was followed up by a very service department, when I went to get the Body Side Moldings put on I was pressured into purchasing, Susan was not responsive once she got the sale, and Alex was unhelpful at resolving the issue. The service department was pretty rude, which was suprising they invested so much into a astetically pleasing sercice department and their people were so rude. More

Best car buying experience I stopped in to see if there was any used GX's on the lot, but between the great price on a car, great trade in price, and the quick and easy finance I stopped in to see if there was any used GX's on the lot, but between the great price on a car, great trade in price, and the quick and easy finance process, we bought a NEW car from Matt Viero and Mike Baek. As with any type of large purchases, there is a lot of moving parts on the back end to make a deal happen, but the team at Mungenast made it completely transparent to us, with a no BS approach. Thanks for the best car buying experience! More

Nate Hopson is the BEST! If you are buying a Lexus in the St. Louis metro area do yourself a favor and visit Dave Mungenast Lexus of St. Louis as you won't be disappointed. I If you are buying a Lexus in the St. Louis metro area do yourself a favor and visit Dave Mungenast Lexus of St. Louis as you won't be disappointed. I've done business with this company since 2001 and I keep coming back and intend to do so. Class "A" dealership as it relates to sales & service. Visit Nate Hopson and you'll be pleased you did. More