Mungenast Lexus of St. Louis

Evaluating my experience I was so pleased with the professionalism from our salesmen ,Nate Hopson that I will always come back to him for my auto needs. I am a VP of marketi I was so pleased with the professionalism from our salesmen ,Nate Hopson that I will always come back to him for my auto needs. I am a VP of marketing and business development where I have worked for 40 years and I have evaluated 100’s of sales personnel and Nate ranks up there with the best.. he was kind, sincere, knowledgeable and not pushy. He stayed with us through the entire process and contacted me the day after the sale to see if I needed additional help. He represents the dealership he works for at a high level I also needed some immediate service help and found the person we worked with us super also. His name was Murphy and he could not have been more pleasant to work with More

The Best Purchasing Experience in over 10 cars! From the moment I reached out online, the staff were pleasant and helpful, but not pushy. Eventually I visited the dealership and they allowed me plen From the moment I reached out online, the staff were pleasant and helpful, but not pushy. Eventually I visited the dealership and they allowed me plenty of time to peruse and then asked if I would like help, but again, were not pushy. Jeff (a 19 year employee) greeted me, answered my questions and made it a pleasant experience. I left and returned a few days later and spoke with another team member and rather than feeling like I was infringing, I felt they were all on the same team - a first in our car buying experience! They made it the transaction seamless while entertaining my children and treating me with respect. They helped transfer my belongings, loaned me a car for lunch while additions were being added to my new purchase and had a technology specialist set up the features. It was a truly positive purchasing experience and I highly recommend them! More

The car I wanted! Jason responded quickly to my email. He put me in touch with Steve. I met up with Steve that afternoon. The car was just what I was looking for. Steve Jason responded quickly to my email. He put me in touch with Steve. I met up with Steve that afternoon. The car was just what I was looking for. Steve was knowledgeable, patient, and extremely helpful. I bought the car that afternoon! Steve is second to none! I know I can count on Steve to answer questions even though the sale is final. Jason even came over while I was there to say, “Hi!” More

Great Used Car Experience Most friendly car dealership I’ve ever been to. Steve was great salesman who spent as much time on a $6,000 car as he would with a $100,000 car. He ke Most friendly car dealership I’ve ever been to. Steve was great salesman who spent as much time on a $6,000 car as he would with a $100,000 car. He kept in contact with me my whole experience. Robert spent time with me in the finance section even after he was suppose to get off and he listen and was really friendly. Lexus Mungenast will definitely get my business in the future More

Buying my car I originally spoke to Matt Online. He was very good and addressed any issues I had. It was a very good negotiation process. I really feel like I skipp I originally spoke to Matt Online. He was very good and addressed any issues I had. It was a very good negotiation process. I really feel like I skipped the hassling going back and forth stuff that you have to go through. I came in to do paper work and I felt like I guest in someone’s home. Steve Zitko met me and went through the necessary paperwork. He was very courteous. He even gave me his charger cord for my phone! Nice guy. I was picked up by one of the drivers. Ryan was very nice. He picked me up from work and got me to the dealership safe. Brick the manger was a very nice guy too. Lastly, Liz took her time to explain all the features of the car and was very patient with me. Overall best experience buying a car. I don’t have buyers remorse or feel like I got robbed. Great experience at Mungenast!! More

Very helpful Steve z worked very hard to make sure that all our needs were met and answered all of our questions making the experience seamless and enjoyable Steve z worked very hard to make sure that all our needs were met and answered all of our questions making the experience seamless and enjoyable More

Simple Process, Great People Steve Zitko provided exactly the experience we would hope for from a sales person. He pointed out options to us while not overwhelming us, Allowing Steve Zitko provided exactly the experience we would hope for from a sales person. He pointed out options to us while not overwhelming us, Allowing us to make an informed but streamlined decision. Also, Liz Suda provided technology instruction in a way that enabled us to remember more than I would’ve ever dreamed about how to use the vehicle. More

Buying car This was the best car buying experience I have ever had. Steve Zitko was the best salesman to work with. Great staff. State of the art showroom. Highl This was the best car buying experience I have ever had. Steve Zitko was the best salesman to work with. Great staff. State of the art showroom. Highly recommend this dealership. More

Outstanding support Dealership was friendly honest and took the time to give me the VIP. Created a Lexus customer for life. Was hassle free, informative and the best car Dealership was friendly honest and took the time to give me the VIP. Created a Lexus customer for life. Was hassle free, informative and the best car purchasing experience I’ve had and have heard about. Th always you. More