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Mungenast Lexus of St. Louis

Manchester, MO

4.9
1,047 Reviews

13700 Manchester Road

Manchester, MO

63011

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1,047 Reviews of Mungenast Lexus of St. Louis

May 18, 2022

Nate Hopson is the best! He made the process of purchasing our new Lexus smooth and easy. Nate is a true gentleman. He got the car we wanted and we couldn't be more thankful More

by ms-madison
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Miller - Excellent Service!, Nate Hopson, Sherry Overhoff
May 18, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience for our guests, and it means a lot to hear that Nate earned your five stars. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Mungenast Lexus of St. Louis!

May 15, 2022

Friendly atmosphere! The free maintenance was performed according to the timeframe they promised. Great service! More

by johnrjane@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Clark
May 16, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back!

May 15, 2022

Nate Hopson is wonderful to work with. He found a car that was perfect for my husband and me. I recommend all customers who are looking for a car to go and see Nate the Great!! Thanks , N More

by roberts5772
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson, Bric Flint, Spencer O’Brien
May 16, 2022 -

Mungenast Lexus of St. Louis responded

Nicole & Robin - Thank you for taking the time to review us! We are thrilled to hear that Nate delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Mungenast Lexus of St. Louis!

May 12, 2022

I appreciate the excellent service I receive from Mungenast. Service reps are courteous and do not waste my time. More

by klundjim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Zitko, Kris Clark, Andrew Cloyd, Sherry Overhoff
May 12, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for this great review of Mungenast Lexus of St. Louis! We appreciate the kind words, and we'll see you again next time.

May 06, 2022

I had a Great experience with Josh in the service department. I was Dropping my car off for an appointment to get a front fog lamp replaced. He took the time to listen (they were busy) to what was w More

by Larrymac
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Clark
May 09, 2022 -

Mungenast Lexus of St. Louis responded

Larry - We really appreciate you taking time to post about your experience working with Josh. It's wonderful to hear that he provided informative service to ensure you are confident out on the roads. Thank you for visiting us at Mungenast Lexus of St. Louis!

May 06, 2022

Great experience from the drop-off of the car, to communication, to pick-up. Service intake team was great!! Marty did a great job clearly communicating with me while the car was in the service depa More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty - in Service.
May 06, 2022 -

Mungenast Lexus of St. Louis responded

Your feedback means the world to us, Jim. We will certainly let Marty know that you appreciate his help! Take care! - Mungenast Lexus of St. Louis

May 06, 2022

I have a 16 year relationship with Mungenast Lexus and I wouldn’t go anywhere else. The product and service are the best. Kyle Blake was very knowledgeable and attentive. Everything was handled in a very ti More

by rqueathem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The kind young man that talked me through technology!, Kyle Blake
May 06, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you have enjoyed your time working with us over the years. Drive safely in your Lexus IS 300, and we will be sure to pass on the kind words to Kyle! - The Mungenast Lexus of St. Louis team

May 05, 2022

They are Always knowledgeable & helpful with maintenance 👩‍🔧 on the cars 🚘 I’ve bought at this location. More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ- Mechanic , Brendan Laaksonen, Mark Herwitz
May 06, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back!

May 05, 2022

BJ answer all my questions I had good experience I come back again. Thank you More

by Solomonusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
May 05, 2022 -

Solomonusa responded

Thank you

May 05, 2022 -

Mungenast Lexus of St. Louis responded

We're delighted BJ stepped in and made sure your questions were answered. Thank you for choosing Mungenast Lexus of St. Louis. Have a great day!

May 04, 2022

Quite impressive professional service! After dealing with several auto dealerships over the years I must say Mungenast is head and shoulders above the rest! They went above and beyond with More

by Wpcprop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cordner
May 04, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back again down the road!

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