Mungenast Lexus of St. Louis

It's always great dealing with Mungenast Lexus of St. Louis. We bought our third car from them in May 2024, and had the good fortune of working with Sherry, who was personable and respectful throughout. Louis. We bought our third car from them in May 2024, and had the good fortune of working with Sherry, who was personable and respectful throughout. Never have we had a salesperson so fully knowledgeable about a car we were purchasing, which is saying a lot because the NX has multiple models and too many features for most people to keep straight. We highly recommend Sherry and Mungenast Lexus. More

Just picked up my 2024 GX. While my delivery schedule changed several times, due to my schedule changes, Kyle was able to accommodate us and very knowledgeable. Things went s While my delivery schedule changed several times, due to my schedule changes, Kyle was able to accommodate us and very knowledgeable. Things went smoothly. Thanks Kyle. When the Finance Department took us to the delivery bay......there we waited and waited and waited for a Delivery Specialist. I had to located Kyle, and he got us someone immediately. There is a lot of technology that comes with this vehicle. The first Delivery Specialist left a lot to be desired. He didn't know how to use the dashcam, and didn't even have directions printed out to bring with him. I asked him to get back with me......seven days later I still haven't heard from him. He didn't know that the drivers seat need to be calibrated because it kept beeping at me. This is something that the dealer should have done before I got there. I had to make a return trip back to the dealership for the driver seat issue and the navigation screen that went into dark mode on its own and for no reason. I didn't want to turn the car off because I wanted someone to actually see it. While waiting, I parked in the shade at the very end of the service drive. Twice someone from service came out and tried to get me to park in the hot sun for 25 minutes while I waited. Nancy (Delivery Specialist) sat in the car with us and went through a few things trying to get the drivers seat set up. She soon realized that the seat needed to be calibrated. She also went through a few other things including the dashcam. While this was her first one, she actually got it working. The navigation screen reset, but we will need to keep an eye on it. More

I was blown away with the service level Mike Medlin provided my wife and me. My daughter bought a new Lexus 4 months ago and she had over the top service as well. provided my wife and me. My daughter bought a new Lexus 4 months ago and she had over the top service as well. More

I love my Lexus. My grand daughter calls it my forever car. I was replacing my 6 Month old RX350, I had never had a chargeable accident before, so needless to say I w My grand daughter calls it my forever car. I was replacing my 6 Month old RX350, I had never had a chargeable accident before, so needless to say I was in a state. Kyle worked to replace my car with the same car the same day. Thanks Kyle for ending my turmoil. I am back to loving my car. FOREVER♥️ More

We purchased our 2024 NX 350h from Nate H who is professional and wonderful gentleman this past week (06/07/2024). The experience at Mungenast Lexus was great from start to finish. Nate, Nancy, and professional and wonderful gentleman this past week (06/07/2024). The experience at Mungenast Lexus was great from start to finish. Nate, Nancy, and the whole detail/shop department were professional and made the buying process a breeze. I look forward to working with them again. More

This dealership was very helpful and no pressure when we were purchasing our vehicle. Kyle was great and gave us the information we needed to make the decision that worked best for us. The shop has done a w were purchasing our vehicle. Kyle was great and gave us the information we needed to make the decision that worked best for us. The shop has done a wonderful job when we’ve had our car serviced. Service has been completed in a timely manner and the department is very professional. We highly recommend Mungenast Lexus of St. Louis. More

From the time we met Mike in January, he’s always been in contact with us regarding our dream car. We first thought we wanted a 350h (RX), and then my husband was interested in a 450h+. Mike found one and contact with us regarding our dream car. We first thought we wanted a 350h (RX), and then my husband was interested in a 450h+. Mike found one and put our names on it. He was kind and patient thoughout the process of its shipment and several delays, none of which he could control. I believe Mike to be a trusted and kind salesman who truly aims to please his customers. Very professional person! More

Jason was amazing to work with! Very professional and polite! The process from testing driving to purchasing the vehicle was seamless and quick. My first vehicle was not a Lexus but Very professional and polite! The process from testing driving to purchasing the vehicle was seamless and quick. My first vehicle was not a Lexus but I wish it had been because of the amazing service and interactions I've had at Mungenast Lexus. More

Nate was excellent to work with. No pressure to purchase our 2020 RX350 and he responded to all questions and concerns in a timely manner. I would recommend that anyone reading the No pressure to purchase our 2020 RX350 and he responded to all questions and concerns in a timely manner. I would recommend that anyone reading these reviews ask for Nate when you visit Mungenast Lexus of St. Louis. Mike Lehman More

Available and reliable car service. Loaner car available when needed. Employees friendly and helpful. All of the employees are friendly and available for help Loaner car available when needed. Employees friendly and helpful. All of the employees are friendly and available for help More