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Mungenast Lexus of St. Louis
Manchester, MO
913 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times.
If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service.
"Lexus makes the car. Mungenast makes the difference."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 913 reviews
August 19, 2010
I recently moved to St. Louis and researched where to take my RX 350 for service and decided on Dave Mungenast Lexus of St. Louis. I could not be happier with my decision. Everyone at the dealership prov take my RX 350 for service and decided on Dave Mungenast Lexus of St. Louis. I could not be happier with my decision. Everyone at the dealership provided outstanding customer service and went out of their way to take care of me. The customer waiting area was great to wait in while they serviced my car and I was impressed by the Bistro area with all of the coffee selections, including the fresh baked cookies! My Service Advisor, Brandon Huber was kind enough to keep me updated on the status of my RX while it was being worked on, which was very much appreciated. When I left, my RX was washed and vacuumed which was a nice added touch. Overall I had a great expereince and have found my new Lexus dealer. More
by ramsfanatic28
April 10, 2005
Bought a 1 year old BMW trade-in a couple years ago from Chandler Lowell - very nice guy to deal with, and this is coming from a very knowledgeable and picky car fanatic. <br><br>Not all of their salesman a Chandler Lowell - very nice guy to deal with, and this is coming from a very knowledgeable and picky car fanatic. <br><br>Not all of their salesman are that good - earlier, I dealt with another guy (can't remember name) who made up several good "stories" (lies) about himself and the car I was interested in, and just was not trustworthy. However, Chandler seemed like he had nothing to prove and wasn't overly concerned about getting me into one of their cars just to make the sale. <br><br>Everybody there seemed relatively courteous, including Ms. Mungenast who was there to greet customers when you enter their building. <br><br>They spent a long time detailing the car before they delivered it to me, which is also important at an upscale dealership.<br><br>I would recommend them - the only downside is that now I get marketing materials from them on a weekly basis, which is an annoyance, especially since I don't drive a Lexus. More
by atty2500
Employees Worked With
Chandler Lowell
August 30, 2004
On August 20, 2004 I bought a 1987 Nissan Maxima (113K miles). I drove it 300 miles to my home in Louisville. The VERY next morning I drove it and the transmission was slipping VERY badly. I contacted miles). I drove it 300 miles to my home in Louisville. The VERY next morning I drove it and the transmission was slipping VERY badly. I contacted them on Monday the 23rd and after a week of letters and phone calls, they offered me $300 to get it fixed (my estimates from Nissan were $2500-$5000; WAY too high I know). I paid $600 over NADA because this car appeared to be so nice. Now I am faced with major repair on a car I hadn't even owned 12 hours when it was messed up! I realize I bought the car "as is", but come on...where is their integrity?!! And get this; I even asked them to help me buy a USED transmission and I would pay the labor to have it put in. I have yet to hear from them as of this date. EVERYONE needs to be aware of this when you are buying from them.. UPDATE! Today, August 30, this issue was settled in the amount of $500. I agreed to this. I didn't have a lot of options due to the "as-is" disclaimer on the window. Yes, I signed it. In my opinion, to be an A+++ dealer, they should have bought it back. I still would have lost cab fare ($45), paperwork fee ($113), and the Nissan Dealer's transmission check-out labor ($62.50). Also, I would have to drive it 300 miles back to them (if it would have made it). If you claim something is reliable, you should stand behind it. I am 42 years old. I drove it home, that's it. I didn't abuse it. It is as I bought it +300 interstate miles. <br> More
by ukfan4sure
Employees Worked With
Dennis Wyland
