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Mungenast Lexus of St. Louis

Manchester, MO

4.9
881 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 881 reviews

March 03, 2024

Professional, no game playing, easy to deal with. I bought a new Nxh 300 within one hour. I think Brad Hotop is truly in the business of selling/leasing cars. More

by Mmreinagel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRAD HOTOP
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that you had a smooth and professional experience with Brad at Mungenast Lexus of xx. Louis! Enjoy your new Nxh 300 - it's an excellent choice.

March 01, 2024

The staff at the dealership are very professional and accommodating. I felt that everyone wanted me to be happy with every aspect of my interaction. Specifically my sales rep Sherry, sales manager, John. More

by irvf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Uglow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Miller in Finance was very helpful andHaylie Cordia in Technical Support was Great
Mar 03, 2024 -

irvf responded

Haylie Cordia did a great job of teaching and explaining the electronics of my nw RX 350 - very impressive!

Mar 04, 2024 -

Mungenast Lexus of St. Louis responded

We're so glad to know our team at Mungenast Lexus of xx. Louis made your experience a great one! We'll be sure to pass along the kind words to Sherry, John, Susan, and Rob. Thanks for choosing us, and we hope you enjoy every mile ahead in your new car!

March 01, 2024

The very first thing that I noticed when, I walked into the Dealer ship was the Decor and the place were very cleaned, Nate Hopson is a very good salesman. Nate knows the Lexus. product and he have a ve More

by Attral.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Saputo Delivery Specialist
Mar 01, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that you had a positive experience at Mungenast Lexus of xx. Louis! It's great to see that Nate was able to assist with your purchase and make the process easy for you. Enjoy your new Lexus; we appreciate the support!

March 01, 2024

This was our third purchase over 15 years. We worked with Jason to complete the deal. He is a pleasure to work with, a straight talker and a pro. Haylie was super in showing us all the tech More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haylie
Mar 04, 2024 -

Mungenast Lexus of St. Louis responded

Jim, it's great to know that you've had multiple positive experiences with us at Mungenast Lexus of xx. Louis over the years! We're glad Jason and Haylie could assist in making your latest purchase a success. Enjoy your new vehicle!

February 28, 2024

I just purchased a Lexus from Mungenast Lexus of St. Louis, and it was the easiest experience I have ever had with purchasing a new car. This great experience started with the professional approach prov More

by l_mssmr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Nate and our team at Mungenast Lexus of xx. Louis made your car-buying experience smooth and easy! We look forward to assisting you with any future purchases. Enjoy your new Lexus!

February 23, 2024

We just purchased our third Lexus RX vehicle since 2002 from Mungenast Lexus. Our experiences there have been consistently positive, both with the sales associates and with the quality and reliability of t More

by larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Miller, Finance Department (5 Star)
Feb 23, 2024 -

Mungenast Lexus of St. Louis responded

Larry, we're delighted to know that you had a consistently positive experience with us at Mungenast Lexus of xx. Louis! We'll pass along your high praise to Kyle and Rob. Thanks for recommending our dealership - enjoy your new Lexus RX!

February 23, 2024

I needed to book an appointment on short notice and used the online booking tool since it was after hours. It’s super easy to use and I received a confirmation of my appointment shortly after they opened th More

by StLRedbird74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mungenast Lexus of St. Louis responded

We're glad to know our online booking tool and prompt confirmation made your experience smooth at Mungenast Lexus of xx. Louis! We appreciate you choosing us over closer options, and we'll continue striving for top-notch service every time. Safe travels until we see you next!

February 22, 2024

We have purchased 9 cars from Nate and every encounter was professional and positive. Nate is an excellent example of an excellent Sales associate that we enjoy working with... More

by cheryl.mckinley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that you've had consistently positive experiences with Nate at Mungenast Lexus of xx. Louis! Thank you for your continued support and kind words about our team - we look forward to serving you again in the future.

February 21, 2024

The salesman, Nate Hopkins was helpful, curteous and respectful. The finance guy was pushy, overbearing, and disrespectful. He talked down to me and raised his voice when I asked a question. More

by steve jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Laaksonen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Mungenast Lexus of St. Louis responded

Steve, while I'm glad to know that Nate was helpful during your visit, it's concerning to read about the encounter you had with our finance team. We aim for professionalism in all interactions and apologize if this wasn't reflected. If you're open to discussing this further, please reach out directly so we can address all outstanding concerns. Thank you, Brendan Laaksonen - Sales Manager - 314-288-2903

February 19, 2024

Mike Medlin made the entire purchase process easy. he was knowledgeable and professional. I will recommend him to other interested in purchasing a Lexus. William Loretta More

by sllwjl16057
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saputo, Nancy
Feb 19, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Mike made your purchase process easy at Mungenast Lexus of St. Louis! Your recommendation means a lot to us, and we look forward to assisting you or any friends in the future. Safe travels with your new Lexus!

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