Mungenast Lexus of St. Louis

From the time my daughter and I entered the dealership we felt very comfortable. Never did we feel pressured or rushed. All of our questions where answered to our satisfaction and more. We ended up purchasin felt very comfortable. Never did we feel pressured or rushed. All of our questions where answered to our satisfaction and more. We ended up purchasing a new Lexus ES-350. In my time I have purchased over 25 new cars in my life time ( Cadillac, Lincoln, Toyota's etc.) and this was the very best experience of all. As a mater of fact it was fun! Thank You. Rich Cummines More

We had a wonderful experience at Mungenast Lexus.. Our salesman is top notch and always finds ways to meet or exceed our needs. Everyone in the dealership is very professional and goes out of their way t salesman is top notch and always finds ways to meet or exceed our needs. Everyone in the dealership is very professional and goes out of their way to make buying a car a pleasant experience. We have bought at least 6 cars from Nate and will continue to go back. More

This was absolutly the best experience that my wife and I have had in buying a car. From our salesperson, Fred Darby, to the finance manager, Mike Baek. We have bought many new and used cars over the years a have had in buying a car. From our salesperson, Fred Darby, to the finance manager, Mike Baek. We have bought many new and used cars over the years and have never been treated with the honesty and professionalism that these two gentlemen had towards us. We finally found a Dealership that cares about people rather then the bottom line. We will be going back here for many years to come. Steve & Debbie Wyland More

Great attitude and wonderful service!!! Very knowledgeable and easy to work with. All three were so helpful. Our ranking would be 100 out of 100. knowledgeable and easy to work with. All three were so helpful. Our ranking would be 100 out of 100. More

We were dealing with a sales associate that had poor customer service, I did not feel comfortable buying a car from him. On the way out of the dealership we were introduced to John (sales manager)he wa customer service, I did not feel comfortable buying a car from him. On the way out of the dealership we were introduced to John (sales manager)he wanted to see what he could do to earn our business and make things better. He listened to our concerns and was apologetic about the way we had been treated up to that point. He was kind, patient and eased my hesitation about purchasing a car. On that same visit we purchased our car and we were introduced to Mike Oshea to complete the sale. He was professional, had great customer service and he answered my questions with great detail, he spent alot of time with us, assuring that we had a pleasurable experience. The following day we returned to close the sale and we were introduced to Mike Baek, again, very professional, great customer service and a pleasure to work with. More

From the time we entered the parking lot, our experience was nothing but positive. Our salesperson, Nate Hopson, was professional, knowledgeable, and friendly. We never felt pressured at anytime. We are l was nothing but positive. Our salesperson, Nate Hopson, was professional, knowledgeable, and friendly. We never felt pressured at anytime. We are long time Toyota owners, so when we decided to step up to Toyota's luxury line of cars this was the place to go based on the reviews we read online. We ended up purchasing a Lexus ES300h and couldn't be more pleased. We concluded our purchase with Mike Baek, and again nothing but a first class person. This dealership is without a doubt the most professional I have ever been in and other dealerships would do well to model what Mungenast does. More

Mike O'Shea is the best salesman I was dealing with for last 15 years. He is smart, friendly, polite, experienced employee. He was following our ideas and requests completely and with full respect. He for last 15 years. He is smart, friendly, polite, experienced employee. He was following our ideas and requests completely and with full respect. He was not pushy at all and had tried to satisfy all our needs 100%. Even, after the service people made a mistake on vehicle delivery, he made everything possible and impossible to keep us happy with the new car we bought. This is very unusual in my understanding, because when deal is done and you sign it, the salesman has finished his job. Mike was helping us for next month after deal was done, until everything was finished couple days ago. He is a reason why I am going to buy another vehicle from this dealership soon again. More

The employees at this dealership were very helpful and attentive. I live 3 hours from St. Louis and decided to purchase a Lexus at 5:00 in the afternoon on a Friday. We arrived at the dealership at 8:50 attentive. I live 3 hours from St. Louis and decided to purchase a Lexus at 5:00 in the afternoon on a Friday. We arrived at the dealership at 8:50 and they were supposed to close at 9:00. The employees we were working with stayed until after 10:00 on a Friday night in order to help us complete the purchase. I sure we were putting them out but their friendliness and helpfulness never waivered! They were FABULOUS!!! More

Excellent, Excellent, Excellent ~ from beginning contact (via internet sale/email) through completion of purchase! Outstanding facility and customer service!!! We traveled 3 hours to this dealership, and we (via internet sale/email) through completion of purchase! Outstanding facility and customer service!!! We traveled 3 hours to this dealership, and we would do it again! More