Mungenast Lexus of St. Louis

I thought the doc fee of $400 was a ripoff. Since you wouldn’t negotiate the price of the car , they’re was no reason for a doc fee. The coupons I received for oil changes and tire rotations we Since you wouldn’t negotiate the price of the car , they’re was no reason for a doc fee. The coupons I received for oil changes and tire rotations were useless since what you charge for an oil change exceeds the face value of the coupon. I can get my oil changes done cheaper elsewhere and I have. My trade in was appraised at Dave Mugenast Honda at $11,000 and you would only give me $10,000 for my van. So all in all I was disappointed in my experience. The salesman was nice but the experience could’ve been better. More

We went to Mungenast Lexus late Fall 2023 to view options for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a relaxed presentation. We explained this was the beginning of our search and had to check out other SUVs. Nate thanked for allowing him to show Lexus SUV choices. Late January we returned to Mungenast having decided that we definitely wanted a Lexus. Mr. Hopson was glad to see us back and then explianed the differences in the fleet of SUVs that Lexus makes. Nate encouraged us to test drive any models that we needed to check out. That day we knew that RX350 Hydrid would be our next automobile. Nate checked with floor manager, John, about incoming inventory. A auto was scheduled to be built in late February and arrive mid -late March. We were excited and ready as soon as possible. Mr. Hopson kept us informed of the progress of SUV in the manufactoring and delievery. We got calls and really appreciated Nate's attention to our car. We picked up today. It is everything Nate and other staff had told us. Nate escorted us through the signing , payment, and new auto instruction. Nate was wonderful to work though this big purchase. Everyone, Susan, Nancy and David especially , made this a good experience . Thanks Nate and entire Mungenast staff with whom we worked. Jane and William Patrick Gibson More

A true girls girl! Accommodating, knowledgeable, and nice/sweet. Had my two children with us, including my breastfed baby. When needed, provided privacy & space, and sn Accommodating, knowledgeable, and nice/sweet. Had my two children with us, including my breastfed baby. When needed, provided privacy & space, and snacks for my toddler! Very direct and never pushy, willingness to make sure you’re comfortable with your decision and if not, make you comfortable! A true gem! Thanks for everything, made my experience at the dealership so pleasant. More

Nate Hopson did a great job of selling me my new SUV. He was very professional, knowledgeable, and patient. He went out of his way to make sure that i was happy with my purchase. Robert Miller was v He was very professional, knowledgeable, and patient. He went out of his way to make sure that i was happy with my purchase. Robert Miller was very helpful with my financial needs. He was also very patient and informative. The entire staff at Dave Munganest were very friendly. They are always available to answer any questions and schedule ongoing services. More

Spencer O’Brien was wonderful to work with and we have always been pleased with Mungenast ! always been pleased with Mungenast ! More

Nate Hopson was polite and helpful. We are pleased with our Lexus. Thank you Nate & team! We are pleased with our Lexus. Thank you Nate & team! More

We just bought our new Lexus this week from Kyle Blake. He was amazing, knowledgeable, very professional and so nice and helpful. The whole experience at Mungenast Lexus was so great!! Everyone was so help He was amazing, knowledgeable, very professional and so nice and helpful. The whole experience at Mungenast Lexus was so great!! Everyone was so helpful from beginning to end. We love our new Lexus and are so happy to be part of our new Lexus family at Mungenast!! Kyle was wonderful and the dealership is beautiful. Top notch all the way!! More

My experience with my Salesman Jason Molina was great as well as the rest of the staff. well as the rest of the staff. More

I was really overwhelmed during my Purchase. I had 2 deaths in my family, Nate and his crew were very patient, called and expressed their condolences, as well as my well being, The were very pat I had 2 deaths in my family, Nate and his crew were very patient, called and expressed their condolences, as well as my well being, The were very patient during the process. I did not feel stressed out or pressured by them at all. Great experience with buying my 2024 ES 300 hybrid. This was my 4th purchase in over 20 years!!!! He is a pleasure to work with!!! More

Great experience/service in buying my 2021 RX 350L! Mike Medlin, my salesman provided a no pressure experience. He showed me around the dealership and offered explinations as needed. There was one sl Mike Medlin, my salesman provided a no pressure experience. He showed me around the dealership and offered explinations as needed. There was one slight hiccup during the buying process which was quickly resolved. Every at the dealership waas very friendly and helpful. Thanks! More