Mungenast Lexus of St. Louis

Nate Hopson is a great sales asset. He is courteous, respectful, friendly, and very knowledgable on all the Lexus vehicles. A real pleasure to work with. respectful, friendly, and very knowledgable on all the Lexus vehicles. A real pleasure to work with. More

My father and I walked in around 5 pm on 2/22/14 and knowing they closed at 6 pm. We had literally looked all day long and at multiple manufacturers so our minds were not made up in any fashion. We knowing they closed at 6 pm. We had literally looked all day long and at multiple manufacturers so our minds were not made up in any fashion. We had cars/SUV's that we wanted to look at and nothing really was super exciting until we went to Lexus. I had to make a decision because I needed a vehicle for snow as I am moving to Minnesota this week. We had HORRIBLE experience at Elco Chevrolet they were super rude and that was not the case at Lexus. The entire environment was friendly and extremely nice. We both literally walked in & liked this silver RX350 on the show room floor and drove it home. It was so nice because several gentlemen stayed late and they didn't make us feel like we were imposing and it was just an overall TERRIFIC experience. More

Service was great, all staff was friendly. Nate was very helpful throughout the process and we bought the next day. The delivery process was thorough and excellent. Everyone we worked with was friendly and helpful throughout the process and we bought the next day. The delivery process was thorough and excellent. Everyone we worked with was friendly and courteous. More

We recently purchaed our 5th car at Dave Mungenast Lexus. I think that says it all! We met Mike Baek 13 years ago when he helped us with our first 2 purchases at Lexus. He was incredible to work with the I think that says it all! We met Mike Baek 13 years ago when he helped us with our first 2 purchases at Lexus. He was incredible to work with then and after 13 years, remains our go to for any autos. I can't say enough good things about Mike. He makes the process so easy and effortless. Mike is the reason we continue to make Mungenast Lexus our car "home". There is no other dealer we prefer to use. During our recent visit, Mike introduced us to Becky Kroupa. We clicked right away! She made my husband and I very comfortable during the buying process and was knowledgeable about the stock available to us. She's extremely friendly and makes you feel at ease right away. We've found our "team" in Becky and Mike. Before we know it, we'll need cars for our kids. We already know there's no other dealership we'll need to go to. While 3 of the 5 cars we've purchased have been Lexus, there's such a wide variety of other brands to choose from in the certified pre owned selection. Mike and Becky we happy to help us get the car we needed without making us feel like we needed to spend 70k. We truly adore Mike and Becky and this dealership! More

This is the third Lexus that I have purchased from Nate Hopson and Mungenast. The experience just keeps getting better. Everything was great and I have nothning but good things to say about Nate and the Hopson and Mungenast. The experience just keeps getting better. Everything was great and I have nothning but good things to say about Nate and the staff. The price, trade in and finding the right car, the whole process was easy. I would have no problem referring friends to Mungenast. John Fagan More

My husband & I took delivery of our certified pre-owned vehicle on 1/29/13. Our visit was nothing but Exceptional. We were so impressed on the many services and ammenities customers are offered pre-owned vehicle on 1/29/13. Our visit was nothing but Exceptional. We were so impressed on the many services and ammenities customers are offered when doing business with this dealership, that our minds were made up to return to when ready to make our purchase. From our sales associate Jeff, to Mike to ? who explained the features of the vehicle each were very professional, friendly, outgoing and seemed to love their careers. There were imprefections noted prior and after taking ownership of the vehicle, however, we were assured that everything will be taken care of as soon as possible. Our finanical manager was very helpful in explaining any questions and ensuring all document needed were available. We are looking forward to driving our new vehicle, the customer service when needed & the friendly atmosphere demostrated among all of the employees. I would like to say thanks to everyone for making this buying experience one to remember. We've already shared with family/friends how happy we are with Mungenast Lexus of St. Louis. Something to think about to enhance the customer service experience (if buyers would like a photo taken with their new vehicle). This was done on our purchase from another pre-certified dearlership in a calendar form, which was a nice surprise. Humm..... Mr. & Mrs. Henton More

Joel was very informative and patient, he caterered to my needs first. He really made my buying experience a positive one. John, finance manager was very professional and pleasant. I will defininately rec needs first. He really made my buying experience a positive one. John, finance manager was very professional and pleasant. I will defininately recommend this dealership to my co-works, friends and family for their future vehicle needs. Sherry Holder More

Ted Johnlikes was the most helpful sales person I have ever dealt with. My 2008 Lexus was a total loss due to a rear end collision and Ted assisted me in putting together information on the 08 vehicle wh ever dealt with. My 2008 Lexus was a total loss due to a rear end collision and Ted assisted me in putting together information on the 08 vehicle which included listing of standard equipment, optional equipment, maintenance records and similar vehicle values. He provided this information before I even began to seriously shop a replacement vehicle. Once the actual sales process started, Ted continued to impress me with his professional approach and no nonsense answers. I would return to Ted & Mungenast in the future. Mike Baek was simply the best. He completely explained the various options available including First Innovations, extended warranty, certified vehicle guarantees, and did so in a professional, no pressure approach. I have dealt with others in the finance departments of other auto firms and have generally walked away unsatisfied but not with Mike. I would request his services with any vehicle I purchase from Mungenast in the future. Sincerely Larry Ruder More

This was an internet purchase and the dealer responded quickly, fairly and professionally. The overall buying experience was easy and pleasant. Joel was honest and straightforward. quickly, fairly and professionally. The overall buying experience was easy and pleasant. Joel was honest and straightforward. More

Impressed!!!! I had an absolutely wonderful experience as this is my first luxuary vehicle. I NEVER felt any pressure. Thanks to the entire team especially Alex who made me feel at home. I will be back. Stil this is my first luxuary vehicle. I NEVER felt any pressure. Thanks to the entire team especially Alex who made me feel at home. I will be back. Still doing my hallelujah dance, lol. More