Mungenast Lexus of St. Louis

Made us feel like most important people on earth!!!! WOW WOW WOW......What a great experience my wife Marie and I had at the Dealership! We have been to this Dealership many times in the past but we hav WOW WOW WOW......What a great experience my wife Marie and I had at the Dealership! We have been to this Dealership many times in the past but we have never been treated with so much professionalism! We were greeted in the parking lot by Tim Goretti and he answered all our questions on the spot! We also had the privilege to work with Mr. Mike Baek. Mike and Tim spent several hours with us making sure we had the perfect vehicle that was suited for our needs......and WANTS ....not just trying to sell us a car! Mungenast Lexus you have two honest men that you should be very proud of the way they represent your Dealership! If anyone is looking for a new vehicle please do yourself a favor and ask for Tm and Mike, you won't be disappointed. Larry & Marie More

The Best Car Buying Experience Ever! Matt Viero made our car buying experience a breeze from beginning to end. This is our 3rd Lexus from Mungenast. Our first two (RX 300s) have 252,000 a Matt Viero made our car buying experience a breeze from beginning to end. This is our 3rd Lexus from Mungenast. Our first two (RX 300s) have 252,000 and 297,000 miles on them, so we were already a believer in the brand. Matt answered all of our many questions, was timely in his follow up and helped us find the perfect car for our needs. More

Service Department Matt Wiese is simply the best!! I am no longer living in St. Louis but the memories that I have of the city comes back to Matt. I had a Lexus RX330, a Matt Wiese is simply the best!! I am no longer living in St. Louis but the memories that I have of the city comes back to Matt. I had a Lexus RX330, and I had so much trust and confidence in Matt that I knew my suv would come out of service in top notch condition. As I said earlier, he is simply the best!! Hold onto him! More

Dissapointed This was my first purchase in the Lexus brand, and it may be my last. I was very dissapointed in the overall service. It was very high pressure over This was my first purchase in the Lexus brand, and it may be my last. I was very dissapointed in the overall service. It was very high pressure overall. THe salesman was nice, but then became clueless when the Sales support (Delivery/Finance/Service) were not up to very high standards. The delivery coordinator was high pressure on accessory sales, and rude. The Finance manager was high pressure, and blatenly lied when trying to sell a warranty. He stated unless I bought the extended warranty, my Hybrid system would not be covered. This is not true the hybrid system is covered, for an extended period, standard. After this bad experience this was followed up by a very service department, when I went to get the Body Side Moldings put on I was pressured into purchasing, Susan was not responsive once she got the sale, and Alex was unhelpful at resolving the issue. The service department was pretty rude, which was suprising they invested so much into a astetically pleasing sercice department and their people were so rude. More

Best car buying experience I stopped in to see if there was any used GX's on the lot, but between the great price on a car, great trade in price, and the quick and easy finance I stopped in to see if there was any used GX's on the lot, but between the great price on a car, great trade in price, and the quick and easy finance process, we bought a NEW car from Matt Viero and Mike Baek. As with any type of large purchases, there is a lot of moving parts on the back end to make a deal happen, but the team at Mungenast made it completely transparent to us, with a no BS approach. Thanks for the best car buying experience! More

Nate Hopson is the BEST! If you are buying a Lexus in the St. Louis metro area do yourself a favor and visit Dave Mungenast Lexus of St. Louis as you won't be disappointed. I If you are buying a Lexus in the St. Louis metro area do yourself a favor and visit Dave Mungenast Lexus of St. Louis as you won't be disappointed. I've done business with this company since 2001 and I keep coming back and intend to do so. Class "A" dealership as it relates to sales & service. Visit Nate Hopson and you'll be pleased you did. More

Moving Mountains I raise a round of applause to Brian Bullerdick at Mungenast Lexus. After a series of lackluster sales experiences at other dealerships, Brian really I raise a round of applause to Brian Bullerdick at Mungenast Lexus. After a series of lackluster sales experiences at other dealerships, Brian really came through for me. I had a very difficult vehicle situation working against me and limited resources to correct it. Combine this with a particular set of vehicle requirements and i had a recipe for disappointment. Brian made it work. I received fair and reasonable payment options and great terms on a fantastic new ES350. I also praise him for bringing the "Lexus Experience" to me even though I was difficult after so many challenges with my prior car. The statement "Mungenast makes the difference" resonates with me as I write this review. Allow yourself the experience as well. Thanks Brian!!!! More

Kim C. was AWESOME! Kim was very professional, courteous and knowledgeable. She made sure I received the best deal and she gave great service with a smile! Mike in fina Kim was very professional, courteous and knowledgeable. She made sure I received the best deal and she gave great service with a smile! Mike in finance was also a pleasure to deal with and the Mungenast family of dealerships has earned a customer for life! Nate Hammond More

Above and Beyond Mike Baek and Becky Kroupa went above and beyond to make sure I drove home in the exact Lexus that I wanted. I cannot THANK Mr. Baek enough for helpi Mike Baek and Becky Kroupa went above and beyond to make sure I drove home in the exact Lexus that I wanted. I cannot THANK Mr. Baek enough for helping me during the financial process. Dave Mungenast Lexus of STL is a great place and I recommend all my family and friends there!!! More

Sales We are pleased to send Nate a big pat on the back for being a super salesman. He made our experience so easy! Finance man, Mike Baek, was so good to We are pleased to send Nate a big pat on the back for being a super salesman. He made our experience so easy! Finance man, Mike Baek, was so good to us. Great customer service!! Both of these guys made it such a pleasure! More