Mungenast Lexus of St. Louis

Wonderful experience buying GX460 We had a wonderful experience this week buying our new GX460. Nate Hopson was a pleasure to deal with: truly an honest, no-pressure style and he work We had a wonderful experience this week buying our new GX460. Nate Hopson was a pleasure to deal with: truly an honest, no-pressure style and he worked hard to get us exactly the vehicle we were looking for. From start to finish, it was the best car buying experience we've had and we wouldn't hesitate to recommend Mungenast to our friends. More

Great experience Nate sole us our first RX 350 and had a great experience so we went back to see him for our second. He was great to work with, worked very hard to get Nate sole us our first RX 350 and had a great experience so we went back to see him for our second. He was great to work with, worked very hard to get us a great deal, no pushy sales tactics, extremely knowledgeable and helpful. He even put a bow on the new car for my birthday! Also working with Mike in finance for the second time was awesome. Donna did a great job going over all of the new car details. More

Worth flying across the country for Flew from Austin to St Louis to pick up a used car they had posted. Kris was extremely open, helpful, and professional throughout the process, even co Flew from Austin to St Louis to pick up a used car they had posted. Kris was extremely open, helpful, and professional throughout the process, even coming to pick me up from the airport. Everyone from sales to finance was a pleasure to work with. If I end up looking for a new Lexus in the future, I will happily fly out again just to work with this team. Thank you! More

Best Experience Yet From start to finish this was the best purchasing experience that I've been through. I had no clue what I had wanted when I stepped foot onto the lot From start to finish this was the best purchasing experience that I've been through. I had no clue what I had wanted when I stepped foot onto the lot and had a million questions. Brendan Laaksonen was patient with me and answered everything I threw at him bumper to bumper. I originally walked away unimpressed with the stereo of the car, but when I came back, Brendan made sure to fix the issue and show me the true experience. Matt Viero worked diligently to get me the price to match other dealers. That guy saved me a 500+ mile trip. He also worked past business hours to make sure I had an awesome car to drive on a beautiful weekend. Mike Baek was outstanding. He made sure to explain every detail of financing the car. Even after store closing, he was patient and helped me look at every option available. I hated having them stay so late but their hard work allowed me to take a gorgeous new car on a trip for my wife's birthday. Thanks for helping me score some big points Mike! We'll definitely be including Mungenast first on our list when we make our next car purchase. More

Repeat Customer and Why We leased our 2013 RX 350 from Nate who had been referred to us by family. Since our lease was about to expire and Nate had kept in touch we decided t We leased our 2013 RX 350 from Nate who had been referred to us by family. Since our lease was about to expire and Nate had kept in touch we decided to look at another RX 350. As before Nate was excellent. We told him we were just looking to start and he said if we see something we like just let him know. No pressure, no following us around. We found 3 and Nate lined them up and pointed out subtle differences and dealer add ons with each vehicle. Having made what we thought was our choice we saw one in the showroom we really liked. Nate pointed out the special dealer add ons on the showroom model. He then proceeded to go to bat for us and got us a tremendous deal on the showroom model. Nate Hopson is the best. Very friendly, knowledgeable, and professional. A great asset to the dealership. Mike in finance and Donna in delivery were also great. All in all made experience enjoyable- Chic and Donna More

First Class Dealership This is our first purchase from Mungenast as we just recently moved to Missouri. This is the 5th Lexus that we have purchased and this was the best ca This is our first purchase from Mungenast as we just recently moved to Missouri. This is the 5th Lexus that we have purchased and this was the best car buying experience we have ever had in our forty years of purchasing cars. Mike, Ted and Morgan were outstanding. If Toyota Motor Co. were ever to ask for my advise, I would tell them that they should use Mungenast as the blue print that every Lexus dealer should strive to emulate. In particular, Mike Baek, the Financial Service Manager, was very professional and articulate in explaining every detail of our purchase to us. Based on our experience with Mike, we will be a repeat customer for life regardless of where we may live at the time. In addition, Ted Johnlikes was our Sales Representative. Our first exposure to Mungenast was via a phone call with Ted. Ted was the consummate professional and took great pride in explaining to us all the advantages and perks that Mungenast had to offer. At the conclusion of our call, we knew that Mungenast was where we wanted to do business. Our other contact was Morgan. She did an excellent job in explaining all the options that we had on our car and provided us with a thorough understanding as to how to use these options. In summary, my wife and I would like to thank Mike, Ted, Morgan and the Mungenast family for the most enjoyable and hassle free Lexus car buying process that we have ever experienced. More

Great Place to buy a Lexus Great dealership, we have purchased 3 cars from Becky in the past year and a half, and there is a reason we keep going back to her. Highly recommend. Great dealership, we have purchased 3 cars from Becky in the past year and a half, and there is a reason we keep going back to her. Highly recommend. More

Save Yourself Time - Mungenast Lexus is the Place to Go! I spent the last two months car shopping. Different brands, different dealers that carried those brands trying to find something that could beat my s I spent the last two months car shopping. Different brands, different dealers that carried those brands trying to find something that could beat my sixth Lexus. I saw cars from bare bones, money savers to over the top luxury cars, but this is where I belong. I'm not an easy to please customer, I'm particular and when I spend money - I get even more particular. One of the reasons I am going on to my seventh Lexus is that I love the brand. It's always evolving - always asking for feedback - listening to customers and executing on their needs. Lexus is also always setting trends and enhancing a solid, reliable and enjoyable product that other brands try to emulate. Add to this a team of dedicated employees; working together to treat you to the experience you deserve. Walking in the front door sets the stage - open and spacious... none of the dealerships I had visited were even close. It feels warm and inviting, and every time I am met with a friendly and sincere welcome reminding me that everything I need for a great buying experience is right here. Becky Kroupa has been my Sales and Leasing Consultant since day one. She makes the experience fun and enjoyable. You can tell she loves what she does and works hard to make every customer, (even if you are just browsing) know that she's there to help. Her unique style makes you feel comfortable and free to explore the selection and in front of you. Take the time to notice the attention to detail, the exacting build quality and unmatched fit and finish. You can be wrapped in comfort AND safety AND performance sedan, coupe or SUV! Unlike many products you don't have to sacrifice one over another. This year it's an NX200t, a fantastic mid size cross over that I loved from first sight. Working with her Sales Manager, John Uglow brought she walked me though several offers on different vehicles I was looking at including the NX200t. Becky patiently talked though all of it, answering my questions while respecting my opinion and working to help me make the right decisions. She asked pointed questions to get me to the right choice. I felt no pressure, again just there to guide me though the buying process. Once I narrowed it down, Becky helped me make the decision that after a short break in the immaculate lounge (with self sever beverages to great coffee and a snack), I met with Mike Baek, my Finance manager. Becky, John and Mike have been there to help me since day one, they are a fantastic team - I feel like "my team". Becky helps me find the car for me based on my state of mind and needs, John makes fair and reasonable offers, then Mike gets the right banks or lease options to get behind the wheel. They all go above and beyond, every time I come in. In any business transaction, mistakes or miscommunications can happen. This is where my team really shines! They all strongly believe in satisfying the customer and doing what's right. If something isn't meeting my expectations, they want to know about it so it can be addressed. Talk to "your" team - they are exceptional at what they do. I have to admit, we have a slight mix up with some accessories, but If something isn't right - Mungenast Lexus takes care of it. I I cant imagine going anywhere else. Thank you again to Becky, John, Mike, Nancy, Donna and Brendan for making this ANOTHER great experience, signed sealed and delivered by the Lexus brand. More

Great customer service from start to finish! My salesperson was Kim Cacciabando. She helped secure the car for me despite the fact, two other people were writing on it at the same time. Speed win My salesperson was Kim Cacciabando. She helped secure the car for me despite the fact, two other people were writing on it at the same time. Speed wins the race. Brendon Laaksonen spent a hour with me going over the major points of the car. He was very pleasant and patience. I understand Mungenast offers additional training several times a year. Great idea. Mike Baek, the Financial Serves Manager was fantastic. He went the extra mile walking me thru the additional services that were helpful to my purchase. He is very professional. I am in real estate sales and I know how important repeat customer business and referrals are. The dealership really cares about the customer. I highly recommend it to all my friend. More

Great Service I am a return customer to Mungenast. I have returned for my 8th purchase because of the superb service and the professionalism demonstrated by the ent I am a return customer to Mungenast. I have returned for my 8th purchase because of the superb service and the professionalism demonstrated by the entire staff of the dealership. I was greeted very warmly but never pressured in any way. Becky Kroupa was my sales person. She was very knowledgeable and sensitive. I enjoyed working with her. Nancy Saputo was very patient in informing us of the options and the technology that the car offers. She walked us through syncing of the phone, getting navigation assistance and the use of the manuals. She was very kind and professional Mike Baek was outstanding in working with us getting the financing. I had never leased but Mike walked us through the benefits of leasing. He made us feel comfortable and never pressured. Making this purchase was such a pleasant experience. I will highly recommend the dealership and especially the personal service rendered to us. Fred Darby has helped us in years past and has always assisted us in so many ways down through the years in the purchase of each car. I give the dealership and the employees an excellent rating and will recommend them without any reservation. More