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Mungenast Lexus of St. Louis

Manchester, MO

4.9
882 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 882 reviews

September 02, 2021

We have purchased or leased 6 cars from Nate Hopson and he always makes it an enjoyable experience. He always wants to make sure you get the car you definitely want, not just settle for any car. We have More

by Longtime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch & Rob Miller
Sep 02, 2021 -

Mungenast Lexus of St. Louis responded

Hello - We are so happy to hear you've had such a positive experience with Mungenast Lexus of xx. Louis. We will let Nate know how much you enjoyed working with him as well as the rest of our team members. Our dedication to making our customers happy is what it's all about! We hope you enjoy your new Lexus.

September 01, 2021

Was a wonderful and stress less car purchase. No pressure and all questions answered honestly and accurately. Great salesman, financial help and technical explanation. I will definitely recommend More

by lindap2209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Herwitz
Sep 01, 2021 -

Mungenast Lexus of St. Louis responded

Linda, we're so pleased that every step of our purchase was successful thanks to our informative and transparent staff. Thank you so much for recommending Mungenast Lexus Of xx. Louis and we hope you enjoy every moment in your new vehicle!

August 31, 2021

Our overall experience was excellent in purchasing two vehicles, new and previously owned. Mark our salesperson treated us like royalty as well as our finance person Robert. Rob was one of the best dea More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert (Finance) - 5 Stars, Mark Herwitz
Sep 01, 2021 -

Mungenast Lexus of St. Louis responded

Rich - we strive to treat all our customers with excellence, so this is wonderful to hear! Thank you for the kind review and for bringing your business to Mungenast Lexus Of xx. Louis - we're so glad we could make your visit a success. Safe travels!

August 28, 2021

Mungenast Lexus of St. Louis is amazing & Jeff Johnson is always to amazing to work with. I just turned in my car for my 3rd purchase with Jeff & Mungenast Lexus & I’m loving my new ES 300H More

by Jhilton378
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in finance is amazing
Aug 29, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for the amazing review, and congratulations on your new Lexus ES 300H! We're so glad to hear that Jeff and the Mungenast Lexus Of St. Louis team could help you find it. We appreciate your loyal business and hope to see you again down the road!

August 23, 2021

Steve was outstanding in his service, knowledge, and care! The entire experience was easy and professional. Would not buy a car anywhere else! Good work! More

by Bob K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
Aug 24, 2021 -

Mungenast Lexus of St. Louis responded

We are grateful to see your kind feedback, Bob! We are happy to pass along your kind words to Steve for delivering such an exceptional buying experience. All of us at Mungenast Lexus Of St. Louis hope you enjoy your new ride!

August 23, 2021

We recently purchased two new vehicles through Kyle Blake at Mungenast Lexus and could not be happier. Our past seven cars have come from Mungenast and that speaks volumes regarding their professionalism du More

by PSchniepp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Mungenast Lexus of St. Louis responded

Congratulations on your new vehicles! We are thrilled that Kyle and the team took such terrific care of you throughout the purchase process and earned your loyal business. Thank you from all of us at Mungenast Lexus Of xx. Louis!

August 13, 2021

I love this dealership, they have nicest staff & everyone is helpful… This is my Lexus dealership for future purchases… thank you, Ellie is the best More

by Mrs Woods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Walsch
Aug 13, 2021 -

Mungenast Lexus of St. Louis responded

We are delighted to have earned your continued business and your stellar review! Thank you for choosing Mungenast Lexus Of xx. Louis and for mentioning Ellie's great work. Safe travels until we see you again!

August 12, 2021

I have bought two vehicles from Mungenast Lexus and their sales and service staff have been impeccable. Beautiful dealership a friendly and professional staff. More

by Steve K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Mungenast Lexus of St. Louis responded

This review made our day, Steve. Thank you for being a loyal Mungenast Lexus Of xx. Louis customer, and safe travels in your newest vehicle! We hope to see you again down the road!

Aug 12, 2021 -

Steve K. responded

No worries , my pleasure

August 10, 2021

Sales person never acknowledged me, 3 men played on there phones, the service desk attendant help, and said he can get me a sales person. I felt I wasn’t treated unfairly because I’m a African American woma More

by Sparkle
Recommend Dealer
No
Employees Worked With
Never received any help
Aug 24, 2021 -

Mungenast Lexus of St. Louis responded

This is a concerning review to read, and I want to assure you that we take claims like this really seriously. I'm so sorry to hear that you did not feel acknowledged and that our team was not helpful. We would have been grateful for your business, and I'm sorry that this is not the impression we left. I appreciate your feedback, and I will use it in trainings so that we improve moving forward. Don't hesitate to reach out if there's anything we can do for you in the future. Best, Tony Galibert - General Sales Manager - 314-822-7681

August 09, 2021

Always professional, always easy. The definitely make the customer feel they are the most important person at that moment. Steve is incredibly nice and handled my transaction efficiently. We very much apprec More

by Marty.weinstock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
Aug 09, 2021 -

Mungenast Lexus of St. Louis responded

Marty - thank you for supporting Mungenast Lexus Of St. Louis. It is wonderful to hear that Steve walked you through the sales process and we wish you safe travels!

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