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Mungenast Lexus of St. Louis

Manchester, MO

4.9
882 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 882 reviews

September 30, 2021

I had such a positive experience with Mark and the rest of the team. I had been car shopping for about a month and a half and had dealt with alot of people who I did not want to do business with. Found the More

by Mallory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Walsch, Mark Herwitz
Sep 30, 2021 -

Mungenast Lexus of St. Louis responded

Mallory, thank you for taking the time to review us! We strive to deliver a seamless service experience for our guests, and it is wonderful to hear that this was reflected in your time working with Mark. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Mungenast Lexus Of St. Louis down the road!

September 24, 2021

Very positive experience with Jeff Johnson made the sale fast and painless.Highly recommend Jeff if your looking for a new car.Mungenast is Lexus IS the best.Also thanks to Chelsea and Ellie and Sherry More

by Howardfuture
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Elledge, Ellie Walsch
Sep 24, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Mungenast Lexus Of St. Louis! Providing an excellent customer experience is our number one priority, so we are thrilled to hear Jeff, Chelsea, Ellie, and Sherry were able to send you home in a car that is right for you. Enjoy!

September 22, 2021

Great guys (Emmanuel, Mark, and Rob), great service! Looking forward to working with them both again. Great job guys! More

by fone62013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Herwitz
Sep 22, 2021 -

Mungenast Lexus of St. Louis responded

Thanks for the great review and for your confidence in Emmanuel, Mark and Rob! We're happy that your experience was a positive one. See you next time at Mungenast Lexus Of St. Louis!

September 18, 2021

Steve is a great salesman. A good listener and treated me with dignity. He is quick and ready with an answer and solution to your questions. I told him' I didn't know such personel existed anymore.' More

by bernardmathu9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy and Joash, Steve Zitko
Sep 18, 2021 -

bernardmathu9 responded

Munganest is where I would prefer to buy my next car. Their service is superb. No stress.

Sep 18, 2021 -

bernardmathu9 responded

Great company. They promply attend to ones needs.

Sep 18, 2021 -

bernardmathu9 responded

Many others including Murphy and Joash were very very helpful. The receptionists are classic and extremely professional . Once you get to finance department everything is so fast like on steroids. Whenever I come there I drive out of their gate wearing a big smile. Keep it up Munganest. Steve just wont stop on what I innitiated until a solution is found.

Sep 20, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for the excellent feedback, Bernard! We are thrilled to hear that you had such an outstanding purchase experience working with Steve, Murphy, and the team. Drive safely in your new vehicle, and enjoy it! We are looking forward to seeing you back again at Mungenast Lexus Of St. Louis!

September 18, 2021

The entire team from first contact through delivery were extremely helpful. We never felt pressured to purchase and we’re very accommodating to our schedule when it came time for delivery. More

by Tom Schuette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Miller and Tony Gilbert
Sep 20, 2021 -

Mungenast Lexus of St. Louis responded

It is wonderful to hear that the Mungenast Lexus Of St. Louis team delivered a successful experience from start to finish. Thank you for being such a great customer, Tom. We wish you the best in your new ride!

September 16, 2021

This was the 2nd Lexus I have leased from Nate Hopson, so I have known him for years. This time it was without my husband who had recently passed away. He treated me with the same respect that he had before. More

by debbiedg7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Mungenast Lexus of St. Louis responded

Debbie - thank you for your lovely review. We're pleased that Nate took such exemplary care of you during your recent visit and supported you throughout the entire leasing process. We wish you all the best going forward - and if there is anything else we can do for you, don't hesitate to give us a call! Be well! - your friends at Mungenast Lexus Of xx. Louis

September 09, 2021

Our whole experience from the first contact from Ellie to the sale of the car with Steve to the financing with Robert! Everything was straight forward with no pressure and all aspects were handled very prof More

by avey
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zitko, Ellie Walsch
Sep 09, 2021 -

Mungenast Lexus of St. Louis responded

We are more than pleased to hear that Steve and Robert delivered professional service which made your experience a success from start to finish. Thank you for choosing Mungenast Lexus Of St. Louis and we wish you the best in your new ride!

September 07, 2021

This is my 3rd Lexus and Mr. Hopson has serviced me exceptional well at every purchase. He never pressured me but made sure to inform me of my options and always with a smile. More

by durangotdt
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Mungenast Lexus of St. Louis responded

Thanks for reviewing Mungenast Lexus Of xx. Louis! We're happy to hear that Mr. Hopson has always been excellent to work with. We appreciate your business.

September 04, 2021

Nate Hopson was wonderful to work with. We have purchased 3 Lexus from Nate at Mungenast and have always been extremely pleased. He is very knowledgeable not only about the Lexus RX350, but about More

by ole20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for the incredible feedback and for your loyal business! We hope the newest Lexus RX 350 exceeds your expectations, and we appreciate you trusting Mungenast Lexus Of xx. Louis to help you find it. Safe travels, and we'll see you again next time!

September 03, 2021

Jeff Johnson, John Uglow and Robert Miller all delivered excellent customer service to my wife and I. We couldn’t be happier with their service and with our new RX 450h. Thanks More

by jimandcarolyn13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Uglow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fogerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller, Tony Galibert
Sep 07, 2021 -

Mungenast Lexus of St. Louis responded

Hearing from happy customers makes our day! Congratulations on your new Lexus RX 450h, and thank you for trusting Mungenast Lexus Of St. Louis to help you find it. Take care!

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