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Mungenast Lexus of St. Louis

Manchester, MO

4.9
882 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 882 reviews

November 30, 2021

This isn't an easy time to be buying a car, but Steve made the experience effortless. Good communication, very professional, honest...just some of Steve's attributes that were well appreciated. Mungenast More

by mdg530
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Zitko
Dec 01, 2021 -

Mungenast Lexus of St. Louis responded

We're really pleased that Steve made your purchase experience seamless. It's great that our team was professional, communicative, and upfront. Thanks for trusting us to help out, and we're happy to have gotten you back into a Lexus. --The Mungenast Lexus Of St. Louis Team

November 25, 2021

Professional and extremely courteous. I could not be happier with our experience. Steve and Rob made things so easy. Thank you. More

by kvchief
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Miller, Steve Zitko
Nov 29, 2021 -

Mungenast Lexus of St. Louis responded

Thanks so much for giving Steve and Rob your kudos! We're happy to hear they could send you home happy. Enjoy the ride and have a great day. Take care! - Mungenast Lexus Of St. Louis

November 09, 2021

Mike was very patient and generous in explaining what we must do. He gets anA+ More

by warreneaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Mungenast Lexus of St. Louis responded

Warren, thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Mike. Drive safely in your new vehicle, and we hope to see you back again down the road!

November 08, 2021

We had a great experience purchasing our new car from Mungenast. I initially talked to Ellie via e-mail and she was great to work with. We went in to look at the vehicle and met with Steve. Steve was ver More

by bc69sscamaro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Zitko, Ellie Walsch
Nov 09, 2021 -

Mungenast Lexus of St. Louis responded

Thanks for sharing a bit about your wonderful experience with the Mungenast Lexus Of St. Louis team! We're pleased that Ellie got you started on the right foot. We're also happy that Steve worked to make the rest of the process seamless. Congrats on the purchase!

October 20, 2021

Everyone we dealt with here went the extra mile, so to speak :), especially in this time of new-car scarcity. Nate found the perfect 2022 car for me very quickly and couldn't have been any easier to work More

by CRocca
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brockmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller
Oct 20, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you had such an outstanding purchase experience working with Nate and the Mungenast Lexus Of xx. Louis team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

October 14, 2021

Kyle was excellent in working with us to determine what vehicle was best suited for us (older couple approaching 80). He did not try to oversell us and worked with Mungenast upper management to get the bes More

by Karen Aho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fogarty- GM
Oct 14, 2021 -

Mungenast Lexus of St. Louis responded

Karen, thanks for this excellent review of Mungenast Lexus Of xx. Louis! It makes us so happy that Kyle was so helpful and wonderful to work with. We're pleased that our team explained the features of your new vehicle and that you're satisfied with your purchase. Congratulations on your new Lexus, and we wish you happy driving!

October 14, 2021

The problem with dealership is they have a very aggresive marketing and it is on a high transit avenue. Way too many people walk in, so they can pick and choose who to deal with. I went to buy a CPO, had a s More

by LMUser
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Medlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Herwitz
Oct 28, 2021 -

Mungenast Lexus of St. Louis responded

I want to assure you that we value all the business that comes our way, and our team never intends to make anyone feel as though we aren't privileged to work with them. I regret that we were unable to find a suitable deal for your trade-in and that it caused you to take your search elsewhere. I would appreciate the chance to discuss your experience with you to hear what more we could've done to gain your business. Would you consider reaching out to me when you're free next? Thank you, Tony Galibert - General Sales Manager - 314-822-7681

October 07, 2021

This is an addition to previous rating,I forgot to add Sherry OMG how Awesome was she,patientAnd extremely knowledgeable about the functions of the vehicle More

by r1285
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! It means a lot to hear that Sherry delivered such an outstanding purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Mungenast Lexus Of St. Louis!

October 01, 2021

I just had another phenomenal experience with Steve Zitko and Mungenast Lexus of St. Louis. This is our fifth Lexus that we have purchased from this dealership. Steve is great! The showroom is clean, clas More

by Chad O.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
Oct 02, 2021 -

Mungenast Lexus of St. Louis responded

Chad, nothing makes our day like hearing we're the best in St. Louis! We can't even begin to express our gratitude for your repeat business with Steve and the Mungenast Lexus Of St. Louis team. It's genuinely our pleasure to go above and beyond for you, and we hope this new Lexus takes you everywhere you want to go!

October 01, 2021

Steve Zitko is amazing! Plus everyone else at the dealership was friendly, courteous and professional. This is the best car buying experience I have had. More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
Oct 03, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to leave Steve and the Mungenast Lexus Of St. Louis team a review, JR! We're thrilled that this was the best purchase experience you've had and are honored that our courteous and professional team were to thank for it. Congratulations on your new car and safe travels!

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